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Broken Windows 10 workspace switcher ??


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#1 Chrits44

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Posted 05 October 2017 - 05:11 PM

i'm running Windows 10 on a laptop.. going along gaming, the general internet and stuff.. when out of nowhere it keeps sending me to the Task View screen.. which i didn't even request ... it just shows up randomly while i'm running my videogames or i'm on the internet just surfing/ running a few chat clients and stuff like that.. and for some reason it only does it on this network here at my parents.....it hasn't happened as far i can see on any other network i connect to .. and i've only noticed it on my laptop.. not on any other machine in the network that i know of.... but i'm the only one who has Win 10 other than their new computer in the kitchen..  also a Win 10 .. no problems there... it's apparently just my laptop that has the issue : .. and yes i'm an upgrade to Win 10 from OEM Win 7 .. .. but i don't think it's that.. the problem with Task View is way more recent .. and before you ask for screen shots : i don't know how to do those in Win 10 ... and the funny thing ... it doesnt even have an error message when it comes up : .. and i can get back to what i was doing before Task View the normal way by clicking on the item i want to go back to before Task View came up

 

it's just .. weird

 

can someone please help me understand it .. ?? and is there anything i can do about it??? 

 

Chris



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#2 buddy215

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Posted 05 October 2017 - 06:46 PM

Welcome to Bc...

 

I doubt it is a malware problem. But if you haven't used the programs below recently....suggest you do.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

If you are unable to run a scan using MBAM:

Follow the instructions in the thread below. Make sure to download the MBAR linked in it. Let me know if you're not able to launch it and run a scan.
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

 

 

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Chrits44

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Posted 05 October 2017 - 07:38 PM

CCleaner got rid of a lot of stuff .. i ran Malware Bytes .. came up with a few .. things  that it got rid of  .. i exported the summary to the clipboard and it's here 

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 10/5/17
Scan Time: 8:13 PM
Log File: 38dc249e-aa2b-11e7-bbaa-00266c6a2006.json
Administrator: Yes
 
-Software Information-
Version: 3.2.2.2029
Components Version: 1.0.207
Update Package Version: 1.0.2958
License: Trial
 
-System Information-
OS: Windows 10 (Build 15063.608)
CPU: x64
File System: NTFS
User: CHRIS-PC\Chris
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 468873
Threats Detected: 4
Threats Quarantined: 4
Time Elapsed: 14 min, 17 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 2
PUP.Optional.Spigot, HKU\S-1-5-21-1592867926-906131803-3470472480-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{287F3103-566D-4934-8FEB-72B969744A48}, Quarantined, [640], [243431],1.0.2958
PUP.Optional.Spigot, HKU\S-1-5-21-1592867926-906131803-3470472480-1006\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{287F3103-566D-4934-8FEB-72B969744A48}, Quarantined, [640], [243431],1.0.2958
 
Registry Value: 2
PUP.Optional.Spigot, HKU\S-1-5-21-1592867926-906131803-3470472480-1006\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{287F3103-566D-4934-8FEB-72B969744A48}|URL, Quarantined, [640], [243431],1.0.2958
PUP.Optional.Spigot, HKU\S-1-5-21-1592867926-906131803-3470472480-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{287F3103-566D-4934-8FEB-72B969744A48}|URL, Quarantined, [640], [243431],1.0.2958
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 
 
not that i understand it ... sorry about the personal message,.. i'm sort of new here 

Edited by Chrits44, 05 October 2017 - 07:46 PM.


#4 buddy215

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Posted 05 October 2017 - 07:51 PM

Spigot is adware...so it was a good idea to run the scans. You should run the other two.

 

Use CCleaner often. Too much junk can sloooow down the computer.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Chrits44

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Posted 05 October 2017 - 08:14 PM

 
not one i ever heard of ...
 
adw says  this 
 
 
 
# AdwCleaner 7.0.3.1 - Logfile created on Fri Oct 06 01:01:05 2017
# Updated on 2017/29/09 by Malwarebytes 
# Running on Windows 10 Home (X64)
# Mode: clean
 
***** [ Services ] *****
 
No malicious services deleted.
 
***** [ Folders ] *****
 
Deleted: C:\ProgramData\IObit\Advanced SystemCare
Deleted: C:\ProgramData\Application Data\IObit\Advanced SystemCare
Deleted: C:\Program Files (x86)\Common Files\IObit\Advanced SystemCare
Deleted: C:\Users\All Users\IObit\Advanced SystemCare
Deleted: C:\Users\Chris\AppData\Roaming\IObit\Advanced SystemCare
Deleted: C:\Users\All Users\Documents\Downloaded Installers
Deleted: C:\Users\Public\Documents\Downloaded Installers
Deleted: C:\ProgramData\IObit\ASCDownloader
Deleted: C:\ProgramData\Application Data\IObit\ASCDownloader
Deleted: C:\Users\All Users\IObit\ASCDownloader
 
 
***** [ Files ] *****
 
Deleted: C:\Users\Chris\AppData\Roaming\Mozilla\Firefox\Profiles\c1zy9v3e.default\invalidprefs.js
 
 
***** [ DLL ] *****
 
No malicious DLLs cleaned.
 
***** [ WMI ] *****
 
No malicious WMI cleaned.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts cleaned.
 
***** [ Tasks ] *****
 
No malicious tasks deleted.
 
***** [ Registry ] *****
 
Deleted: [Key] - HKLM\SOFTWARE\IOBIT\ASC
Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
Deleted: [Key] - HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
Deleted: [Key] - HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
Deleted: [Key] - HKU\S-1-5-21-1592867926-906131803-3470472480-1001\Software\APN PIP
Deleted: [Key] - HKCU\Software\APN PIP
Deleted: [Key] - HKLM\SOFTWARE\Classes\CLSID\{059EACC2-1ABE-49E8-928D-DC8BD355B7A9}
Deleted: [Key] - HKLM\SYSTEM\CurrentControlSet\Services\EventLog\Application
Deleted: [Key] - HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application
 
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries deleted.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries deleted.
 
*************************
 
::Tracing keys deleted
::Winsock settings cleared
::Additional Actions: 0
 
 
 
*************************
 
C:/AdwCleaner/AdwCleaner[S0].txt - [2588 B] - [2017/10/6 0:57:19]
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt ##########
 
 
now i'm going to shut my AV and leave Junkware Removal Tool up overnight and see what it says  





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