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Ethernet driver for HP DC7800P for XP


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4 replies to this topic

#1 SargeUSMC1956

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Posted 05 October 2017 - 01:13 PM

I can find all kinds of ethernet drivers online for this model machine, unfortunately none of them work.

 

This is what I have, and I've been here, done that and nothing they offer here works.

 

https://support.hp.com/us-en/product/hp-compaq-dc7800-small-form-factor-pc/3459241/drivers

 

 

Any assistance would be greatly appreciated.

 

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#2 JohnC_21

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Posted 05 October 2017 - 01:19 PM

Is there a device under Network Adapters in Device Manager with a yellow exclamation mark? If yes right click and select properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.



#3 SleepyDude

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Posted 05 October 2017 - 01:20 PM

Hi :welcome: to BleepingComputer,

 

 

  • Open Device Manager (Start > Run > devmgmt.msc)
  • right click the Ethernet controller
  • click Properties > Tab Details > On the Property box select Device Instance Id
  • Copy & Paste the values on the box to your Reply

Edited by SleepyDude, 05 October 2017 - 01:22 PM.

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#4 Eyesee

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Posted 05 October 2017 - 01:29 PM

Did you make sure to switch the OS on the machine you are downloading them from to XP?

It may be auto-detecting another OS and that might be why the drivers dont work

 

This is an HP business class computer.

My guess is that it is either the Broadcom NetXreme or the Intel Gigabit


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#5 joseibarra

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Posted 06 October 2017 - 03:30 AM

Has the system worked properly in the past?

 

If the system used to work properly what do you think happened to it since the last time it did work properly?

 

Is the system able to get on the Internet now?

 

If the system can't get on the Internet how are you applying the driver downloads?

 

You say "nothing they offer here works" so exactly what does that mean...  drivers won't install, error message installing, installs but still not Internet?

 

Your search for drivers on the HP Software and Driver download page is too general with too many choices.

 

When looking for drivers on the HP page you should enter the HP serial number of the unit and it will greatly reduce the number of choices offered - maybe even right to your specific system.

 

Now you don't have so many choices.

Tell us the serial number of the unit so we can look too.

 

If you still are not sure which you need then do this:

 

From Device Manager right click your network device and copy/paste back here the values from the List of Hardware IDs (or at least the first line):

 

[attachment=198590:Untitled.jpg]


Edited by joseibarra, 06 October 2017 - 03:36 AM.

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