I have at least 2 Windows XP SP3 computers that were running Firefox just fine until last month (I assume that is when Mozilla stopped supporting XP). I have read Mozilla's forums that state I can only run their ESR version on XP machines now. I actually think (but now cannot verify since I can't invoke FF anymore) that I was running the ESR version before it stopped. I downloaded the ESR version 52.3.0 from Mozilla's website to a thumb drive (today I downloaded ESR version 52.4.0 but have not tried it yet). I uninstalled the current version of FF then saved the install file to the computer and ran it. The install appeared to complete successfully but I still cannot invoke FF on the computer. Is there some other cleanup or method that I need to use to update or install FF so that it will run on my XP machines?
When I attempt to invoke FF I receive:
Mozilla Crash Reporter - We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
I have tried to retry and always get the same crash so normally just closed out the popup crash reporter window. I have also taken the time to explain what happened when the crash occurred in the field supplied by the reporter.
BTW, I am having the same problem with Mozilla Thunderbird on these same computers!
Thank you for any and all help.