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White SOD on Alienware

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#1 1self


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Posted 02 October 2017 - 10:54 PM



Thanks for letting me join. I am having this problem for 2 years now. I get a white SOD after window logo but before Alienware welcome screen. The model is M17xR3.


I would appreciate any assistance. 


I have attached files as per the protocol here.


Attached Files

Edited by hamluis, 03 October 2017 - 07:05 AM.

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#2 hamluis



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Posted 03 October 2017 - 07:04 AM

I removed the DDS log, which is not used/allowed in this forum.


Please provide the data requested at BC BSODs Posting Instructions - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ .  Post the log in your next reply to this topic.



#3 1self

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Posted 03 October 2017 - 08:15 AM

Thanks for your reply. I have done the above & attached the file.

Attached Files

Edited by 1self, 03 October 2017 - 08:17 AM.

#4 bwv848


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Posted 03 October 2017 - 08:37 AM


Unfortunately, there are traces of pirated software on your computer. BleepingComputer's forum rules prohibit me from helping you further:

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.

If you would like help, please remove all illegal software on your computer and run the Sysnative File Collection App again.

Thank you.

If I do not reply in three days, please message me.
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)

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