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Took Ram out and put it back in now screen isn't working. Please help!


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#1 Luka011

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Posted 01 October 2017 - 05:31 AM

I have Acer aspire e1-572g i3 version with 4gb of ram. I want to upgrade the ram so i opened the separated case where i only have access to hdd and ram. I put stick out to see what to look for and just put it back in, just how it was. I didnt touch anything else. When i tried to start the laptop it is starting but the screen isnt working, no backlights, nothing. I can hear fan working but everything works for like 2 secs then it goes like hibernation mode. I tried putting ram in another case, draining the power etc. Any help would be more than welcome

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#2 Wildabeast

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Posted 01 October 2017 - 06:27 AM

The only thing I can think of is, pulling the stick of ram and re-inserting it. Sometimes it doesn't go in quite right. Don't know how many sticks you have, looks like the laptop only holds 2, if you have 1 stick, make sure it is in the same slot as it was before.

I'm no genius on this stuff, sorry, but that's all I could come up with. :mellow:


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#3 Luka011

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Posted 01 October 2017 - 06:32 AM

I put it in the same slot every time, the thing is, i tried more than 20 times but atill nothing. Nothing is damaged i just put it out and in and thats it. Thanks for ur help tho

#4 Luka011

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Posted 01 October 2017 - 07:54 AM

Anyone?

#5 JohnC_21

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Posted 01 October 2017 - 08:18 AM

I'm assuming you took out the battery before removing the ram. It's possible something was tweaked when reinstalling the RAM. The only thing I could advise is to pull the battery and remove the power adapter. Hold the power button down for 30 seconds. Replace the power adapter and battery. If it still does not boot do the same procedure but do not replace the battery only boot with the power adapter attached.



#6 Luka011

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Posted 01 October 2017 - 09:22 AM

First off thank u for ur help, but unfortunately I tried that too, none of this is working. The problem is that the display does not have any backlights, like it is turned off, and when i try to boot it fan starts working and i can hear those like clicks, like starting the system and then boom, everything stops and it goes in some kind of hybernation mode. Any more advices or should i bring it to the service. Funny thing is that I did everything to this laptop, replacing the keyboard, cleaning motherboard, changing thermal paste and the most simple thing turns out to be the most complicated. Fascinating is the fact that i didnt change anything, just turned it the way it was.

#7 dc3

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Posted 01 October 2017 - 10:24 AM

Have you tried an external monitor to see if it is the backlihgt causing the display to not work?

 

Did you remove the battery before removing the RAM?  Removing the RAM with a charged battery still installed could result in damage to the motherboard and or RAM as there is voltage present.  Another possible scenario would be that you discharged static electricity from you body to the RAM when you handled it.

 

Did you have more than one module installed?


Edited by dc3, 01 October 2017 - 10:26 AM.

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#8 Guest_Joe C_*

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Posted 01 October 2017 - 10:30 AM

Does this laptop show any diagnostic lights that blink or flash on/off near or around the keyboard?



#9 Luka011

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Posted 01 October 2017 - 12:08 PM

Well the power button is blue as usual, like in normal conditions and when i plug in the mouse it lights turn on like when i plug it in normally

#10 Luka011

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Posted 01 October 2017 - 12:11 PM

I removed the battery, ac too, drained the extra voltage out of laptop, tried connecting to another monitor via both vga and hdmi nothing still, i honestly dpubt that discharged static electricity is the problem cause it rarely happens and this is newer laptop(bought in a middle of 2014) but thanks for your time guys. Anyways it doesnt seem logical to me, i tried everything and there are no signs of progess. Any further advices?

#11 dc3

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Posted 01 October 2017 - 12:18 PM

To reiterate... did you remove the battery before you pulled out the RAM?


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#12 Luka011

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Posted 01 October 2017 - 12:22 PM

Yes, of course i did, and when i connect a mouse, the mouse starts to lighten and it is working as normal as everyday, power button show blue like usual, the only thing different is when i press power button it starts booting and i can hear fan working hdd preparing and then everything stops. Any further actions i can take?

#13 dc3

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Posted 01 October 2017 - 12:28 PM

When this happens does the computer shut down like someone pulled the power cord out?


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#14 Luka011

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Posted 01 October 2017 - 12:30 PM

I have fortunately solved the problem, it turns put that i didnt push ram as hard as it should. That was the last thing on my mind that i could think of as a problem. Disappointed in myself on some kind of way. And i want to say one big thank you, especially to you sir who wanted to go deeper into a problem but everything turns out to be good. Thanks again


Edited by hamluis, 01 October 2017 - 01:36 PM.
Typo - Hamluis.





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