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Several applications lost their settings


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#1 Clairvaux

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Posted 30 September 2017 - 12:20 PM

​Several of my application software lost their settings in the last few days :

  • Cinta Notes reverted to default settings. Those are stored in a .settings file editable under Notepad. Portable version.
  • Bayden Slick Run (application launcher) completely lost its list of programs to launch. Installed.
  • PDF X-Change Editor changed its interface language, adjusting for the local country instead of the English version I had opted for. Installed.

Maybe there are others which escaped my attention. I really don't see what can have caused that. Any ideas ?


Edited by Clairvaux, 30 September 2017 - 12:20 PM.


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#2 Clairvaux

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Posted 08 October 2017 - 07:02 AM

​Now Cinta Notes switched languages unattended. Nice language, Slovak.



#3 hamluis

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Posted 08 October 2017 - 12:55 PM

I would think that the hard drive would be a starting point. I would check the hard drive status with the appropriate diagnnostic.

Louis

#4 Clairvaux

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Posted 08 October 2017 - 06:15 PM

I have Hard Disk Sentinel running, and it gives me an all clear. Data disk is "perfect", system disk is 99 % OK. (They say you can exchange a faulty disk under warranty only when it reaches 0 %...)



#5 hamluis

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Posted 09 October 2017 - 02:55 PM

Although I respect Hard Disk Sentinel as a tool (I have a paid version installed for several years now)...it is not the tool recommended by hard drive manufacturers to check the status of their products.  If I have Seagate drives, I use SeaTools for Windows...if I have Western Digital drives, I use Data Lifeguard for Windows.  I like to use at least two different sources when it comes to checking the status of a drive, with the tool developed by the drive manufacturer carrying more weight than any other tool.

 

I'm not sure how/why a program (or several programs) "lose settings" but I haven't experienced everything in the world of computing mishaps.

 

IMO...the fact that you cite more than one program as being problematical...well, that limits the number of suspects.

 

Louis



#6 Clairvaux

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Posted 10 October 2017 - 02:19 PM

​Thank you for your recommendation. I made an "extended scan" of both my disks with Western Digital Data Lifeguard Diagnostic. It gave me a clean bill of health. Previously, I had also made an "extended self-test" with Hard Disk Sentinel. It did not detect anything either.

The only alerts I found were the following :

> Hard Disk Sentinel rates the health of the system disk at 99 %. It was at 100 % not long ago. The accompanying message is the following :

There is 1 weak sector found on the disk surface. It may be remapped any time in the later use of the disk.At this point, warranty replacement of the disk is not yet possible, only if the health drops further.It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

No actions needed.

 

> Crystal Disk Info has a "caution" sign on the same system disk, and a yellow dot at the C5 SMART table line (current pending sector count, real value = 1).​​

​> Speccy by Piriform displays the same SMART results, but qualifies them as "good" (including the current pending sector count).

I had an unusual recurring noise these days that might or might not be related to the issue.

At powering up, my PC has always made a distinctive "whoof, whoof" sound. Now, this sound sometimes happens in the middle of nowhere, with me doing nothing in particular, which has me worried.

I had always assumed this was the PSU fan gearing up. Now, I think I may have been mistaken, and it may be the hard disks starting. If so, does this mean a disk is "re-starting" unexpectedly, when it shouldn't ? Is that a sign of trouble ? Might that be related to my software problems ?


 



#7 hamluis

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Posted 10 October 2017 - 06:37 PM

SMART values do not have to be perfect, so minor deviations are not a concern, IMO.

 

Let's look at some current system information.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#8 Clairvaux

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Posted 11 October 2017 - 05:12 PM

Hi Louis,

 

I hope this is in the format you expected and you can find something useful in it.

 

Mini Tool Box scan :

 

***

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Utilisateur (normal) (ATTENTION: The logged in user is not administrator) on 11-10-2017 at 20:43:10
Running from "C:\Logiciels portables\Mini Tool Box (détection de problèmes)"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/09/2017 05:55:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: QuiteRSS.exe, version: 0.18.5.3701, time stamp: 0x047b2ec8
Faulting module name: QuiteRSS.exe, version: 0.18.5.3701, time stamp: 0x047b2ec8
Exception code: 0xc0000005
Fault offset: 0x001e108d
Faulting process id: 0x500
Faulting application start time: 0xQuiteRSS.exe0
Faulting application path: QuiteRSS.exe1
Faulting module path: QuiteRSS.exe2
Report Id: QuiteRSS.exe3
 
Error: (10/07/2017 07:19:22 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc 8b3b9a1e 18e3b", type="win32",version="8.0.50608.0"1" Dependent Assembly Microsoft.VC80.MFCLOC,processor Architecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/07/2017 07:19:21 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken=" 1fc8b3b 9a1e18 e3b",type="win32",version="8.0.50608.0"1".Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitec ture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/07/2017 05:59:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: OUTLOOK.EXE, version: 11.0.8169.0, time stamp: 0x465f28e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xb6df1127
Faulting process id: 0x1300
Faulting application start time: 0xOUTLOOK.EXE0
Faulting application path: OUTLOOK.EXE1
Faulting module path: OUTLOOK.EXE2
Report Id: OUTLOOK.EXE3
 
Error: (10/07/2017 04:48:20 PM) (Source: Application Hang) (User: )
Description: The program NOTEPAD.EXE version 6.1.7601.18917 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: ae8
Start Time: 01d33f7b2297a927
Termination Time: 0
Application Path: C:\Windows\system32\NOTEPAD.EXE
Report Id: 70aff229-ab6e-11e7-8843-20cf3039c8e4
 
Error: (10/04/2017 01:04:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/04/2017 01:04:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc 8b3b9a1e 18e3b",type="win32",version="8.0.50608.0"1".Dependent Assembly   Microsoft.VC80.MFCLOC,processorArchit ecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/03/2017 11:28:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1 fc8b 3b9a 1e18e3b",type="win32",version="8.0.50608.0"1".  Dependent Assembly Microsoft.VC80.MFCLOC,processorArchite cture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/03/2017 11:28:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8 b3b9a1e18e3b",type="win32",version="8.0.50608.0"1". Dependent Assembly  Microsoft.VC80.MFCLOC,processorArchi tecture=" x86", publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/02/2017 05:55:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 52.4.0.6242, time stamp: 0x00000000
Faulting module name: mozglue.dll, version: 52.4.0.6242, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000034a7
Faulting process id: 0x1720
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3
 
 
System errors:
=============
Error: (10/11/2017 08:15:07 PM) (Source: amdsata) (User: )
Description: The driver detected a controller error on \Device\RaidPort0.
 
Error: (10/11/2017 06:15:22 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (10/11/2017 02:44:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (10/11/2017 05:29:41 AM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (10/10/2017 01:40:29 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (10/09/2017 11:33:46 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (10/09/2017 10:42:14 AM) (Source: Service Control Manager) (User: )
Description: The HardDiskSentinelService service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (10/09/2017 10:42:14 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HardDiskSentinelService service to connect.
 
Error: (10/09/2017 10:39:38 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: VBoxNetAdp
 
Error: (10/09/2017 01:13:59 AM) (Source: amdsata) (User: )
Description: The driver detected a controller error on \Device\RaidPort0.
 
Microsoft Office Sessions:
=========================
Error: (10/09/2017 05:55:00 PM) (Source: Application Error)(User: )
Description: QuiteRSS.exe0.18.5.3701047b2ec8QuiteRSS.exe0.18.5.3701047b2ec8c0000005001e108d50001d34101099 eeba5C:\Logiciels portables\Quite RSS (lecteur RSS)\QuiteRSS-0.18.4\QuiteRSS.exeC:\Logiciels portables\Quite RSS (lecteur RSS)\QuiteRSS-0.18.4\QuiteRSS.exe344bb854-ad0a-11e7-9fb3-20cf3039c8e4
 
Error: (10/07/2017 07:19:22 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",versio n="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/07/2017 07:19:21 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version ="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/07/2017 05:59:54 PM) (Source: Application Error)(User: )
Description: OUTLOOK.EXE11.0.8169.0465f28e3unknown0.0.0.000000000c0000005b6df1127130001d33f6cc8193a81C:\Logi ciels installés\Office 2003 (suite bureautique)\OFFICE11\OUTLOOK.EXEunknown8e99d2ff-ab78-11e7-8843-20cf3039c8e4
 
Error: (10/07/2017 04:48:20 PM) (Source: Application Hang)(User: )
Description: NOTEPAD.EXE6.1.7601.18917ae801d33f7b2297a9270C:\Windows\system32\NOTEPAD.EXE70aff229-ab6e-11e7-8843-20cf3039c8e4
 
Error: (10/04/2017 01:04:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version= "8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/04/2017 01:04:44 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version ="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/03/2017 11:28:24 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version= "8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/03/2017 11:28:24 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version= "8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
 
Error: (10/02/2017 05:55:53 PM) (Source: Application Error)(User: )
Description: firefox.exe52.4.0.624200000000mozglue.dll52.4.0.624200000000c0000005000034a7172001d33b960ee7b39eC:\Lo giciels installés\Tor (navigateur anonyme)\Tor Browser\Browser\firefox.exeC:\Logiciels installés\Tor (navigateur anonyme)\Tor Browser\Browser\mozglue.dll2ae62a60-a78a-11e7-97d1-20cf3039c8e4
 
CodeIntegrity Errors:
===================================
  Date: 2016-08-02 18:55:35.914
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-02 15:05:32.521
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-02 03:52:18.409
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 21:51:05.737
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 21:43:47.016
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 21:43:46.798
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 21:43:46.470
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_1609042.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 21:43:21.151
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\aswSnx.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 19:48:08.923
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-08-01 19:42:32.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
ABBYY Screenshot Reader 11 (HKLM-x32\...\{E1100000-0001-0000-0000-074957833700}) (Version: 11.0.250 - ABBYY)
AI Suite (HKLM-x32\...\{310BC5E2-31AF-49BB-904D-E71EB93645DC}) (Version: 1.06.20 - )
Alfa eBooks Manager (HKLM-x32\...\{CD15147E-92D4-47C8-B62E-CC639685D4B1}) (Version: 6.4.41 - Alfa.NetSoft)
Allavsoft 3.14.1.6291 (HKLM-x32\...\{6EBED4D8-13D9-4270-8D44-B57DDB7A787C}_is1) (Version:  - Allavsoft Corporation)
AllMyNotes Organizer (HKLM-x32\...\AllMyNotes Organizer) (Version: 3.20 - Vladonai Software)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version: 1.16.0.44025 - Amazon)
AOMEI Partition Assistant Pro Edition 6.0 (HKLM-x32\...\{02F850ED-FD0E-4ED1-BE0B-5498165BF300}_is1) (Version:  - AOMEI Technology Co., Ltd.)
Ashampoo Burning Studio 2016 (HKLM-x32\...\{91B33C97-B4A4-B41A-6B97-C62C82CEB6A9}_is1) (Version: 16.0.2 - Ashampoo GmbH & Co. KG)
Ashampoo Music Studio 2016 (HKLM-x32\...\{91B33C97-9727-16DE-2E8E-2E770FCBCA9B}_is1) (Version: 6.1.0 - Ashampoo GmbH & Co. KG)
Ashampoo Snap 8 (HKLM-x32\...\{0A11EA01-3B65-B79C-9019-8640F02B7C58}_is1) (Version: 8.0.11 - Ashampoo GmbH & Co. KG)
ATI Catalyst Install Manager (HKLM\...\{2770B8D8-701A-1D22-635F-8711DFC06B92}) (Version: 3.0.762.0 - ATI Technologies, Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.4.2294 - AVAST Software)
Bandizip (HKLM\...\Bandizip) (Version: 6.10 - Bandisoft.com)
Bayden SlickRun (HKLM-x32\...\SlickRun) (Version: 4.4.0.0 - Bayden Systems)
Belarc Advisor 8.5c (HKLM-x32\...\Belarc Advisor) (Version: 8.5.3.0 - Belarc Inc.)
BleachBit (HKLM-x32\...\BleachBit) (Version: 1.12 - BleachBit)
BurnAware Professional 10.1 (sharewareonsale.com giveaway) (HKLM-x32\...\BurnAware Professional_is1) (Version:  - Burnaware)
CalcTape (HKLM-x32\...\{D9D971AD-8D2C-43D6-8395-B6B3D05DC55D}) (Version: 5.2.1 - schoettler Software GmbH)
Clipà.Vu Clipboard for Windows Desktop (HKLM-x32\...\{38CD1E8A-C57E-4208-A110-D67E4B393331}) (Version: 4.1.1609 - Jan Zeman) Hidden
Clipà.Vu Clipboard for Windows Desktop (HKLM-x32\...\{abe4bb50-23bf-4fbd-b39e-e375538cd5de}) (Version: 4.1.1609 - Jan Zeman)
Clipboard History (HKLM-x32\...\ClipboardHistory) (Version: 2.0 - Outertech)
Data Extraction Kit for Outlook (HKLM-x32\...\Data Extraction Kit for Outlook) (Version: 1.9.1.0 - GlexSoft LLC)
Default Programs Editor (HKLM\...\Default Programs Editor) (Version: 2.7.2675.2253 - factormystic.net)
Docear (HKLM\...\Docear) (Version: 1.2.0.0_stable_build291 - Docear)
Duplicate Cleaner Free 3.2.7 (HKLM-x32\...\Duplicate Cleaner Free) (Version: 3.2.7 - DigitalVolcano Software Ltd)
EditPad Lite 7.6.1 (HKLM\...\EditPad Lite) (Version: 7.6.1 - Just Great Software)
EMET 5.5 (HKLM-x32\...\{E27E74F0-0EAD-4C5D-8F6F-1C9192D24AA5}) (Version: 5.5 - Microsoft Corporation)
Everything 1.4.1.877 (x64) (HKLM\...\Everything) (Version: 1.4.1.877 (x64) - David Carpenter)
Exact Audio Copy 1.1 (HKLM-x32\...\Exact Audio Copy) (Version: 1.1 - Andre Wiethoff)
ExactFile 1.0.0.15 (HKLM-x32\...\ExactFile_is1) (Version:  - StudyLamp Software LLC)
FileASSASSIN (HKLM-x32\...\FileASSASSIN) (Version: 1.06 - Malwarebytes)
FileLocator Lite x64 (HKLM\...\{4682F465-1703-431E-85BB-505BBED5AFB0}) (Version: 8.0.865.1 - Mythicsoft Ltd)
FileSeek 5.2.1 (HKLM-x32\...\44953928-E730-4e8c-A2B2-3A85BC96A3D0_is1) (Version: 5.2.1.0 - Binary Fortress Software)
FlowHeater® 4.0.8.2 (32 Bit) (HKLM-x32\...\{ECA0FE08-EE60-41A2-A280-27E1BA52591F}_is1) (Version:  - FlowHeater GmbH)
foobar2000 v1.3.14 (HKLM-x32\...\foobar2000) (Version: 1.3.14 - Peter Pawlowski)
FreeFileSync 9.0 (HKLM-x32\...\FreeFileSync_is1) (Version: 9.0 - www.FreeFileSync.org)
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 1.0.1 - )
Freeplane (HKLM\...\{D3941722-C4DD-4509-88C4-0E87F675A859}_is1) (Version: 1.5.16 - Open source)
GIMP 2.8.20 (HKLM\...\GIMP-2_is1) (Version: 2.8.20 - The GIMP Team)
GoodSync (HKLM\...\{B26B00DA-2E5D-4CF2-83C5-911198C0F009}) (Version: 10.6.1.7 - Siber Systems)
Google Earth Pro (HKLM-x32\...\{DE706580-82C7-4B1A-ABA4-EA48AC15B045}) (Version: 7.1.8.3036 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
GPSoftware Directory Opus (HKLM-x32\...\{0A6AA615-5321-43A0-AFAE-97BF95013EA0}) (Version: 12.6 - GPSoftware)
Greenshot 1.2.9.129 (HKLM\...\Greenshot_is1) (Version: 1.2.9.129 - Greenshot)
Hard Disk Sentinel (HKLM-x32\...\Hard Disk Sentinel_is1) (Version: 5.01 - Janos Mathe)
Helium 12.4.14690.0 (HKLM-x32\...\{65851DA2-B5C8-4B95-8B27-D3293CF2D0E1}_is1) (Version: 12.4.14690.0 - Imploded Software AB)
HP Display Assistant (HKLM-x32\...\{17B371B7-740F-4C83-BDFE-0C3A2C585103}) (Version: 3.00.088 - Portrait Displays, Inc.)
Img Burn (HKLM-x32\...\ImgBurn) (Version: 2.5.7.0 - LIGHTNING UK!)
IrfanView 4.44 (32-bit) (HKLM-x32\...\IrfanView) (Version: 4.44 - Irfan Skiljan)
Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
JMicron JMB36X Driver (HKLM-x32\...\{3A1B5D40-41E9-43FA-8C7B-A8667F5586EF}) (Version: 1.00.0000 - JMicron Technology Corp.)
Launchy 2.5 (HKLM-x32\...\Launchy_21344213_is1) (Version:  - Code Jelly)
LibreOffice 5.3.0.3 (HKLM\...\{769A4A4C-3EBD-4469-B13B-5083F1C7717F}) (Version: 5.3.0.3 - The Document Foundation)
LightScribe System Software (HKLM-x32\...\{F132000C-1CBA-458F-BF2F-FD43D59410F9}) (Version: 1.18.27.10 - LightScribe)
Linkman Pro (HKLM-x32\...\Linkman) (Version: 8.99 - Outertech)
LockHunter 3.1, 32/64 bit (HKLM\...\LockHunter_is1) (Version:  - Crystal Rich Ltd)
Macrium Reflect Home Edition (HKLM\...\{F22291B6-4A13-4B57-8964-1B73959950B4}) (Version: 6.3.1835 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Home Edition (HKLM\...\MacriumReflect) (Version: 6.3 - Paramount Software (UK) Ltd.)
MacroToolworks Free version 8.3.5 (HKLM-x32\...\MacroToolworks Free_is1) (Version: 8.3.5 - )
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Maxthon Cloud Browser (nouvelle génération) (HKLM-x32\...\Maxthon3) (Version: 4.4.7.3000 - Maxthon International Limited)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Money Plus (HKLM-x32\...\Money2008b) (Version: 17 - Microsoft)
Microsoft Office 2003 Resource Kit (HKLM-x32\...\{90240409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Office Standard Edition 2003 (HKLM-x32\...\{9112040C-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Power BI Desktop (x64) (HKLM\...\{8A1755A7-48DF-4933-8555-455C515D190E}) (Version: 2.41.4581.361 - Microsoft Corporation)
Microsoft RichCopy 4.0 (HKLM-x32\...\{86F4F32B-77C7-4951-B33C-05D41A8190C1}) (Version: 4.0.216 - Microsoft Corporation)
Microsoft SQL Server 2014 Express LocalDB  (HKLM\...\{AB8DE9BA-19E1-446A-BCFA-6B3DA9751E21}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.60825 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-040C-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Mindomo 8.0.20 (HKLM-x32\...\68388fc2-5a22-11e6-a23f-0cc47a024924) (Version: 8.0.20 - Expert Software Applications srl)
Module de compatibilité pour Microsoft Office System 2007 (HKLM-x32\...\{90120000-0020-040C-0000-0000000FF1CE}) (Version: 12.0.6514.5001 - Microsoft Corporation)
Moneyspire 2017 version 17.0.45 (HKLM-x32\...\Moneyspire 2017_is1) (Version: 17.0.45 - Moneyspire Inc.)
MouseRecorder v1.0.51 (HKLM-x32\...\MouseRecorder_is1) (Version: 1.0.51 - Bartels Media GmbH)
Mozilla Firefox 48.0.2 (x64 en-GB) (HKCU\...\Mozilla Firefox 48.0.2 (x64 en-GB)) (Version: 48.0.2 - Mozilla)
Mozilla Firefox 55.0.3 (x64 en-GB) (HKLM\...\Mozilla Firefox 55.0.3 (x64 en-GB)) (Version: 55.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 55.0.3.6445 - Mozilla)
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.19.0 - NEC Electronics Corporation) Hidden
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.19.0 - NEC Electronics Corporation)
ONEKEY PDF Convert to Word version 1.2.0 (HKLM-x32\...\{C6C05D6E-B19C-4537-9F4D-09A636D05D3B}_is1) (Version: 1.2.0 - EasyAppSoft)
Opera 12.17 (classique, ancienne génération) (HKLM\...\Opera 12.17.1863) (Version: 12.17.1863 - Opera Software ASA)
Opera Stable 42.0.2393.85 (HKLM-x32\...\Opera 42.0.2393.85) (Version: 42.0.2393.85 - Opera Software)
Opera Stable 48.0.2685.35 (HKLM-x32\...\Opera 48.0.2685.35) (Version: 48.0.2685.35 - Opera Software)
Oracle VM VirtualBox 5.1.22 (HKLM\...\{8D5E4D4D-5E0C-4448-B018-5DDEF1E208D9}) (Version: 5.1.22 - Oracle Corporation)
paint.net (HKLM\...\{6AC1101E-7561-43C9-BEEA-4AB1D220D8FF}) (Version: 4.0.13 - dotPDN LLC)
Pale Moon 25.8.0 (x64 en-US) (HKLM\...\Pale Moon 25.8.0 (x64 en-US)) (Version: 25.8.0 - Moonchild Productions)
Pale Moon 27.4.0 (x64 en-US) (HKCU\...\Pale Moon 27.4.0 (x64 en-US)) (Version: 27.4.0 - Moonchild Productions)
Paramètres de langue du Bureau Microsoft Office 2003 (HKLM-x32\...\{ADFBC522-0E15-4E35-B932-8CE2EE0DDEA3}) (Version: 1.0.0550.0 - Microsoft Office)
pCloud Drive (HKLM-x32\...\{A28A3F6B-4BF9-4F2F-AB6B-E8179FDD9A44}) (Version: 3.5.0 - pCloud AG) Hidden
pCloud Drive (HKLM-x32\...\{b74a728d-2230-4dd4-8fa8-50edd13cebac}) (Version: 3.5.0.0 - pCloud AG)
PDF Converter Kit 4.00 (HKLM-x32\...\{BD770B31-152E-4EEA-BAF0-D05EEEC0B1EE}}_is1) (Version:  - AdeptPDF Studio)
PDF Password Recover (HKLM-x32\...\{FD0367D8-220D-4374-9C4E-1A8D0F086B8E}) (Version: 2.0.1 - PDFPasswordRecover)
PDF Shaper Free 7.0 (HKLM-x32\...\PDF Shaper Free_is1) (Version:  - Burnaware)
PDF-XChange Editor (HKLM\...\{2A684764-A266-411B-9E1D-52A044378EFD}) (Version: 6.0.322.4 - Tracker Software Products (Canada) Ltd.)
PDF-XChange Lite V6 Home (HKLM\...\{9B9B5B67-1FC1-42D3-B265-28B44BF4615F}) (Version: 6.0.322.4 - Tracker Software Products (Canada) Ltd.)
PerfectKeyboard Professional version 8.3.5 (HKLM-x32\...\PerfectKeyboard Professional_is1) (Version: 8.3.5 - )
Rapport (HKLM-x32\...\{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}) (Version: 3.5.1804.161 - Trusteer) Hidden
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.17.304.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6037 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.1.9 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.9 - VS Revo Group, Ltd.)
Scadarlia version 1.1.1 (HKLM-x32\...\{AAC7A336-EC23-4829-865A-EAE041171023}_is1) (Version: 1.1.1 - Kalidor WEB, Ltd.)
Scrivener (HKLM-x32\...\Scrivener 1970) (Version: 1970 - Literature and Latte)
SDK (HKLM-x32\...\{0DEA342C-15CB-4F52-97B6-06A9C4B9C06F}) (Version: 3.01.004 - Portrait Displays, Inc.) Hidden
SyncBackFree (HKLM-x32\...\SyncBackFree_is1) (Version: 7.6.50.0 - 2BrightSparks)
Tabbles (HKLM-x32\...\{8D3E7A02-1F10-4401-A01D-011B67A1856D}) (Version: 4.1.10 - Yellow Blue Soft) Hidden
Tabbles (HKLM-x32\...\{a4d4667c-f19a-4bee-889b-def9ef36f9ca}) (Version: 4.1.10 - Yellow Blue Soft)
Task Manager 20-20 (HKLM-x32\...\Task Manager 20-20) (Version:  - )
Technitium MAC Address Changer v6.0 (HKLM-x32\...\TMACv6.0) (Version: 6.0 - Technitium)
TeraCopy 3.0 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
TheBrain 8 (HKLM-x32\...\1190-3857-8766-9166) (Version: 8.0.2.2 - TheBrain Technologies)
TreeLine version 2.0.2 (HKLM-x32\...\TreeLine_is1) (Version: 2.0.2 - )
TreeProjects XL 2.9.4 (HKLM-x32\...\Smereka TreeProjects_is1) (Version: 2.9.4 - Yaroslav Pidstryhach)
TreeSheets (HKLM-x32\...\TreeSheets) (Version:  - )
True Crypt (legacy) (HKLM-x32\...\TrueCrypt) (Version: 7.1a - TrueCrypt Foundation)
Trusteer Sécurité des points d'accès (HKLM-x32\...\Rapport_msi) (Version: 3.5.1804.161 - Trusteer)
TSR Copy Changed Files software version 1.7.0.4 (HKLM-x32\...\TSR Copy Changed Files_is1) (Version:  - )
VeraCrypt (HKLM-x32\...\VeraCrypt) (Version: 1.19 - IDRIX)
VirusTotal Uploader 2.2 (HKLM-x32\...\VTUploader) (Version:  - )
Vivaldi (HKLM-x32\...\Vivaldi) (Version: 1.12.955.38 - Vivaldi)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
WinCatalog 2017 (HKLM-x32\...\{94145C48-3CDB-42FA-A8F4-8DAD34A564C5}_is1) (Version: 17.2 - WinCatalog.com)
WowTron PDF Restriction Remover (HKLM-x32\...\{7D68F994-CCD6-4C09-8127-E3E1A0333DA0}) (Version: 1.1.1 - WowTron Software Co. Ltd.)
XMind 7.5 Update 1 (v3.6.51) (HKLM-x32\...\XMind_is1) (Version: 3.6.51.201607142338 - XMind Ltd.)
X-NetStat Lite 5.21 (HKLM-x32\...\X-NetStat Lite) (Version: 5.21 - Fresh Software)
Z-Cron (HKLM-x32\...\{FD57FF4D-7225-4DAC-B15D-9BAE3E8A0E2B}) (Version: 5.0.0.1 - IMU Andreas Baumann)
ZD Soft Screen Recorder 10.4.6 (HKLM-x32\...\{7A9A63B3-6701-46BE-94F4-BD879BABDCAD}) (Version: 10.4.6.0 - ZD Soft)
 
========================= Memory info: ===================================
Percentage of memory in use: 72%
Total physical RAM: 3838.15 MB
Available physical RAM: 1041.1 MB
Total Virtual: 7674.49 MB
Available Virtual: 3568.86 MB
 
========================= Partitions: =====================================
1 Drive c: (Système) (Fixed) (Total:233.24 GB) (Free:182.58 GB) NTFS
2 Drive d: (Données) (Fixed) (Total:358.05 GB) (Free:166.22 GB) NTFS
3 Drive e: (Sauvegarde amovible 1) (Fixed) (Total:596.17 GB) (Free:15.66 GB) NTFS
4 Drive f: (Données) (Fixed) (Total:107.71 GB) (Free:42.46 GB) NTFS
6 Drive z: (PC virtuel) (Fixed) (Total:232.42 GB) (Free:232.27 GB) NTFS
 
========================= Users: ========================================
User accounts for \\PC
 
Administrator            Guest                    Utilisateur (admin.)     
Utilisateur (normal)     
 
 
**** End of log ****
 
 
Best,
 
Clairvaux

Edited by hamluis, 16 October 2017 - 09:13 AM.


#9 hamluis

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Posted 16 October 2017 - 09:40 AM

I note that of the 3 apps you point out in your initial post...2 of them are not even installed currently.

 

No critical updates installed since April 2017.  No sustained installation of critical updates.

 

Firefox.exe peak RAM usage approximately 3 times what I would expect.

 

I would not be concerned about anything that I see in all this data...but I would be curious as to why anyone would not consistently install critical updates, given the nature of such.  The peak RAM usage for firefox.exe would arouse my curiosity also but that could possibly result just from having multiple tabs/windows open at once.

 

Louis



#10 Clairvaux

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Posted 19 October 2017 - 05:49 PM

Thank you for looking into my scans, Louis. I'm glad you did not find anything worrying.

I do have to mention though that since I made this extended disk scan you recommended with Western Digital Data Lifeguard Diagnostic, I haven't heard any more start-up noises occurring while the PC is idle. Is it possible that the scan itself has corrected something ? It did not ask for permission to repair anything, though. And Hard Disk Sentinel still finds 1 weak sector on the system disk.

Regarding the other points you raised :

  • Cinta Notes is nowhere to be seen in the scans, because I use the portable version.

  • Bayden Slick Run is, indeed, shown in the Mini Tool Box scan. Only I spell it with a space between Slick and Run, whereas the author conflates both words.

  • I have indeed taken a deliberate decision to suspend Windows 7 updates for the time being. I'm a Microsoft-hater, and I'm sick and tired of having to prevent them from ruining a product I have paid good money for. I'll probably update selectively at some point in the future.

  • Regarding Firefox, I just don't know. I don't go crazy on open tabs. 20 is probably my maximum. Maybe I need to reinstall...





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