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Eset online scanner in windows 10


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#1 Joe_25

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Posted 29 September 2017 - 12:17 PM

I have an Acer Veriton Desktop PC i used the Eset online Scan which took a long time, which i have found very good in the past for finding extra malware that may of been missed by my AV  but this time I used it and by the end of the scan I had a Blue Screen stating my system had to be repaired using the original Disk or manufacturers I had no mention of the scan result just the repair message blue screen.

 

I turned the PC tower off manually and rebooted and it was all is back to normal I did check the events and there were  362 Warning error in that last hour , should I ignore this? I would be grateful for some advice

I am posting my Speccy below if this is helpful

http://speccy.piriform.com/results/P0di8Sbim1NxoqBgWFC1fGS

 

BTW , I notice in windows 10 I get very intrusive Large opening Ads which cover the screen which I didn't get anyway like this in Windows 7 Professional ,any ideas how to stop these please it is ruining the internet experience.


Edited by Joe_25, 29 September 2017 - 12:25 PM.


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#2 FreeBooter

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Posted 29 September 2017 - 12:35 PM

You can ignore the blue screen of death as long it has happen once.

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#3 dc3

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Posted 29 September 2017 - 12:38 PM

Please run System File Checker.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.

This needs to be run using an Administrator account.  

Press the Windows key windows-key.png and the R key to open the Run box.

Type cmd (admin) in the Run box, then press Enter, this will open the Command Prompt as an Administrator.

Copy and paste the command below in the Command Prompt, then press Enter.

sfc /scannow

This scan will take a while to run, please do not abort the scan as this can result in damage to the operating system.

If integrity issues are found in the scan please post the CBS log using the instructions below.

To find sfc /scannow log click/tap on File Explorer, select the drive which Windows is installed on (this usually is the C: drive), click/tap on Windows, then Logs, then CBS.  If there are more than one log you can identify the log you want by the date and time it was run.  

Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.

 


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#4 Joe_25

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Posted 29 September 2017 - 04:40 PM

You can ignore the blue screen of death as long it has happen once.


Thank you FreeBooter for your reply and advice.

#5 Joe_25

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Posted 29 September 2017 - 05:00 PM

Hi dc3 ,
thank you for your generous help and all the instructions ,very helpful too.
I will start this tomorrow and post anything relevant back to the forum.
Thank you for your time .

#6 jenae

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Posted 29 September 2017 - 07:10 PM

Hi, Avast have added a protection shield to it's AV, it's function is to act as real time protection, (aswbidsagent.exeseeing Eset would have triggered this response. You could set Eset as an accepted process, or disable the process when you run Eset.

 

Your issues further highlights third party AV's and windows ten problems, they simply (and it is increasingly getting worse) do not integrate well with the new architecture, especially new Ram useage and ntoskrnl changes from creators update.

 

MS have moved very quickly to improve the security of win 10, part of this has been to harden processes and improve memory useage, as such the smart move for home consumers is to abandon using third party AV's and use windows defender and windows firewall.



#7 Joe_25

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Posted 30 September 2017 - 04:55 AM

Hi dc3

  I followed all your instructions and ran the sfc/scan

the result found corrupted files and has now repaired them...... awesome!!

thank-you .I will remember your other instructions if I have any future problems.

:thumbup2: joe



#8 Joe_25

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Posted 30 September 2017 - 07:22 AM

Hi jenae
thank you for your explaination
I have downloaded another AV to try for a while and see how things go ,although i get your points ,
and may do what you suggest eventually,
thanks for the kind advice




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