Hi there, I have windows 10 on my HP Pavilion laptop. I was using the laptop last night I'm not sure what happened but at some point I became unable to watch youtube videos, the videos would load but not play, I would sometimes get them to be able to play by fast forwarding through a bit but it would play with no sound at all. I was having this problem on chrome, so I tried using internet explorer to see if the problem persisted and indeed it did, so I'm guessing the problem isn't with chrome.
However it now seems the problem is not exclusively with youtube videos, I've tried opening itunes but nothing happens, I also can not open firefox, I have also tried opening up YouCam but that doesn't open up either.
So far I've tried restarting my computer a few times, updating my graphics driver, completed an AVG scan which showed no threats. I'm not particularly great with computers, does anyone have any idea as to what is wrong with my machine?
UPDATE: When YouCam fails to load, I am getting the message "You do not have the compatible VGA hardware or driver to run YouCam" I've gone to update my graphics driver but it says that "Windows has determined my driver software is up to date", any ideas?
Edited by didier12, 29 September 2017 - 05:28 AM.