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Computer shutting down every two days


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#1 Wheretofromhere

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Posted 28 September 2017 - 05:29 AM

I am new to this forum and not very computer literate. I live in Japan and have an iiyama computer with a Dell monitor. I bought it 2nd hand about 6 months ago. My power console was poor, and there was a battery light flashing on the front which wasn't there when I bought it. It flashed for a couple of months until I realised and corrected the plug. Now my computer works fine, but every 2 days, I lose the display and the power button light won't shine. If I take out all the cords bar the power cord and wait 24 hours, the computer works perfectly for the next 2days after which I have to repeat the process. I am running Windows 10. I would appreciate any help I can get.

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#2 FreeBooter

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Posted 28 September 2017 - 06:05 AM

Your problem sounds like hardware problem.

 

Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.

  Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
    Once inside Speccy, it will look similar to this (with your computer's specifications, of course): p22004369.gif

    Now, at the top, click File > Publish Snapshot. You will see the following prompt:

p22004371.gif

    Click Yes > then Copy to Clipboard

p22004372.gif

Now, once you are back in the forum topic you are posting in, click the Add Reply button. Right-click in the empty space of the Reply box and click Paste. Then, click Send below the Reply box.


Edited by FreeBooter, 28 September 2017 - 06:59 AM.

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