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SmartService virus, new version?


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48 replies to this topic

#1 arcylix

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Posted 27 September 2017 - 04:04 PM

First, I'd like to say I was referred here by another site, where miscommunication caused my topic to be closed, unfortunately. So the information from the logs may be a couple days out of date, but it hasn't changed.

 

Symptoms:

  • Google searches in Chrome (haven't tried other browsers) redirect to Yahoo after passing through extension.whitesmoke.com (which does not exist as an extenstion.
  • A process is created named "dwonhxbsrv.exe" that I cannot delete, located in C:\Windows\temp.
  • After a while, another process is created, "Windows Process Manager", with two subprocesses, both named "client", that prevent me from seeing the aforementioned process.
  • Attempts to open up several antivirus programs have failed, including Malwarebytes, Clam, and Panda Security Pro.
    • Adwcleaner and ESET Online Scanner have run, but cannot clear the virus
  • Booting to a USB OS allows me to mount the drive, but cannot scan it with antiviruses. I've learned that the drive has been encrypted.
  • Originally, the virus started out with a faux BSOD demanding I enter my Windows Activation key. I did not do so, and was able to remove it by removing several self-installed programs (whose names I cannot remember).
    • The virus actually began rather stupidly for me for downloading and opening something I shouldn't have.
  • I cannot change the brightness on my laptop, plugged or unplugged. I keep it low-level brightness, but it's forced at 100%.

After posting logs to the other forum, it was determined I have the "SmartService" virus. I'm going to attach the results of the FRST and CKScanner logs for your perusal. I'm desperate to get this fixed as soon as possible, and I thank you for your time and help.

 

Attached Files



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#2 Aura

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Posted 28 September 2017 - 08:11 AM

Hi arcylix :)

My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.
  • As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens
  • As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you
  • The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system
  • If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!
  • If you don't reply to your thread within 3 days, I'll bump this thread to let you know that I'm waiting for you. If you don't reply after 5 days, it'll be closed. If you return after that period, you can send me a PM to get it unlocked and we'll continue where we left off
  • Since malware can work quickly, we want to get rid of them as fast as we can, before they make unknown changes to the system. This being said, I would appreciate if you could reply to this thread within 24 hours of me posting. This way, we'll have a good clean-up rhythm and the chances of complications will be reduced
  • I'm against any form of pirated, illegal and counterfeit software and material. So if you have any installed on your system, I'll ask you to uninstall them right now. You don't have to tell me if you indeed had some or not, I'll give you the benefit of the doubt. Plus, this would be against BleepingComputer's rules
  • In the end, you are the one asking for assistance here. So if you wish to go a different way during the clean-up, like format and reinstall Windows, you are free to do so. I would appreciate you to let me know about it first, and if you need, I can also assist you in the process
  • I would appreciate if you were to stay with me until the end, which means, until I declare your system clean. Just because your system isn't behaving weirdly anymore, or is running better than before, it doesn't mean that the infection is completely gone
    This being said, I have a full time job so sometimes it'll take longer for me to reply to you. Don't worry, you'll be my first priority as soon as I get home and have time to look at your thread
This being said, it's time to clean-up some malware, so let's get started, shall we? :)

Follow the instructions in the thread below. Make sure to download the MBAR version linked in it. Let me know if you're not able to launch it and run a scan.

https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

If you manage to run a scan, delete everything it finds, and then copy/paste the content of the mbar-log-DATE-(TIME).txt log that is located in the MBAR folder here after.

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My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 arcylix

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Posted 28 September 2017 - 02:50 PM

Hi, Aura! My attempt to run a scan fails, returning the error message of "The system volume seems inaccessible or encrypted. Scan can't continue."

 

Thank you for responding! I look forward to getting this cleaned.



#4 Aura

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Posted 28 September 2017 - 06:05 PM

All good :) Do you have a USB Flash Drive? If so, how big is it?

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Fix mode
Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.
  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST.exe/FRST64.exe executable is located)
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Click on the Fix button
    NYA5Cbr.png
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad
  • Copy and paste its content in your next reply

Attached Files


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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#5 arcylix

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Posted 28 September 2017 - 06:11 PM

Here's the log:

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 26-09-2017 01
Ran by Joshua (28-09-2017 19:08:21) Run:3
Running from C:\Users\Joshua\Downloads
Loaded Profiles: Joshua (Available Profiles: Joshua)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
CMD: bcdedit.exe /set {default} recoveryenabled yes
CMD: dir C:\Windows\
CMD: dir C:\Windows\system32\drivers
*****************
 
 
========= bcdedit.exe /set {default} recoveryenabled yes =========
 
The operation completed successfully.
 
========= End of CMD: =========
 
 
========= dir C:\Windows\ =========
 
 Volume in drive C has no label.
 Volume Serial Number is A608-C6AA
 
 Directory of C:\Windows
 
09/27/2017  01:47 AM    <DIR>          .
09/27/2017  01:47 AM    <DIR>          ..
03/18/2017  05:03 PM    <DIR>          addins
05/14/2017  04:52 AM    <DIR>          appcompat
08/29/2017  08:42 PM    <DIR>          AppPatch
09/28/2017  07:34 AM    <DIR>          AppReadiness
05/13/2017  06:06 AM                 0 ativpsrm.bin
06/17/2016  05:42 PM    <DIR>          AUInstallAgent
10/31/2016  09:47 AM    <DIR>          AutoKMS
03/18/2017  05:03 PM    <DIR>          bcastdvr
06/03/2017  04:51 AM            64,512 bfsvc.exe
03/18/2017  05:03 PM    <DIR>          Boot
03/18/2017  05:03 PM    <DIR>          Branding
09/18/2017  02:06 AM    <DIR>          CbsTemp
05/13/2017  06:41 AM             6,514 comsetup.log
06/07/2017  04:00 PM            17,148 Control.KTL
03/18/2017  04:59 PM            34,390 Core.xml
07/25/2012  04:15 PM            31,497 CoreSingleLanguage.xml
04/07/2014  07:01 PM                12 CSUP.txt
03/18/2017  05:03 PM    <DIR>          Cursors
07/03/2016  12:04 PM             4,096 d3dx.dat
09/21/2017  03:10 AM    <DIR>          debug
05/13/2017  06:45 AM            11,433 diagerr.xml
03/18/2017  05:03 PM    <DIR>          diagnostics
05/13/2017  06:45 AM            11,433 diagwrn.xml
03/18/2017  10:29 PM    <DIR>          DigitalLocker
06/17/2017  11:37 AM           111,450 DirectX.log
01/17/2017  11:21 PM             3,012 DPINST.LOG
05/13/2017  06:22 AM             4,176 DtcInstall.log
05/13/2017  06:25 AM    <DIR>          en
03/18/2017  10:29 PM    <DIR>          en-US
09/21/2017  05:08 PM    <DIR>          ERDNT
09/05/2017  01:19 AM         4,848,960 explorer.exe
03/18/2017  05:03 PM    <DIR>          GameBarPresenceWriter
03/18/2017  05:03 PM    <DIR>          Globalization
03/18/2017  10:29 PM    <DIR>          Help
06/03/2017  04:59 AM           975,360 HelpPane.exe
04/07/2014  06:27 PM    <DIR>          Hewlett-Packard
03/18/2017  04:57 PM            18,432 hh.exe
05/13/2017  06:36 AM    <DIR>          HoloShell
05/13/2017  06:12 AM            13,826 iis.log
05/13/2017  05:02 AM             2,277 iis_gather.log
03/18/2017  10:29 PM    <DIR>          IME
08/29/2017  08:42 PM    <DIR>          ImmersiveControlPanel
09/18/2017  06:42 AM    <DIR>          INF
03/18/2017  05:03 PM    <DIR>          InfusedApps
03/18/2017  05:03 PM    <DIR>          InputMethod
03/18/2017  05:03 PM    <DIR>          L2Schemas
09/27/2017  01:51 AM    <DIR>          LiveKernelReports
05/13/2017  06:07 AM               388 LkmdfCoInst.log
06/13/2017  03:40 PM    <DIR>          Logs
09/20/2017  04:56 AM                59 LTRDF14N.INI
09/20/2017  07:33 PM       711,365,971 MEMORY.DMP
03/18/2017  04:57 PM            43,131 mib.bin
09/28/2017  06:41 AM    <DIR>          Microsoft.NET
03/18/2017  05:03 PM    <DIR>          Migration
09/27/2017  01:47 AM    <DIR>          Minidump
03/18/2017  10:29 PM    <DIR>          MiracastView
03/18/2017  05:03 PM    <DIR>          ModemLogs
06/07/2017  04:00 PM           288,241 NGIControl.KTL
06/07/2017  04:00 PM         5,760,101 NGIPacket.KTL
03/18/2017  04:58 PM           246,784 notepad.exe
09/22/2017  11:18 PM            23,368 ntbtlog.txt
03/18/2017  10:30 PM    <DIR>          OCR
03/18/2017  05:03 PM    <DIR>          Offline Web Pages
04/07/2014  06:26 PM    <DIR>          Options
05/13/2017  07:01 AM    <DIR>          Panther
03/18/2017  05:03 PM    <DIR>          Performance
09/24/2017  09:24 AM            55,040 PFRO.log
03/18/2017  05:03 PM    <DIR>          PLA
03/18/2017  10:31 PM    <DIR>          PolicyDefinitions
09/28/2017  07:08 PM    <DIR>          Prefetch
03/18/2017  10:29 PM    <DIR>          PrintDialog
06/07/2017  04:00 PM         1,427,282 ProcessedPackets.KTL
06/17/2016  04:30 PM                36 progress.ini
05/13/2017  09:44 AM    <DIR>          Provisioning
09/20/2017  09:54 PM    <DIR>          pss
03/18/2017  04:57 PM           321,024 regedit.exe
07/22/2017  08:02 PM    <DIR>          Registration
09/23/2017  10:06 AM    <DIR>          rescache
03/18/2017  05:03 PM    <DIR>          Resources
09/28/2012  05:04 AM         2,339,472 RtCamU64.exe
09/02/2016  09:03 AM         4,340,784 RtCRU64.exe
09/28/2012  05:04 AM            98,960 RtsCM64.exe
03/18/2017  05:03 PM    <DIR>          SchCache
03/18/2017  05:03 PM    <DIR>          schemas
03/18/2017  05:03 PM    <DIR>          security
06/07/2017  04:00 PM            11,979 SentOSPackets.KTL
05/13/2017  06:02 AM    <DIR>          ServiceProfiles
03/18/2017  10:29 PM    <DIR>          servicing
05/13/2017  09:45 AM    <DIR>          Setup
09/22/2017  09:59 PM            36,176 setupact.log
05/13/2017  06:05 AM                 0 setuperr.log
09/18/2017  03:17 AM    <DIR>          ShellExperiences
03/25/2017  10:09 PM    <DIR>          ShellNew
03/18/2017  10:30 PM    <DIR>          SKB
05/13/2017  06:45 AM    <DIR>          SoftwareDistribution
03/18/2017  05:03 PM    <DIR>          Speech
03/18/2017  05:03 PM    <DIR>          Speech_OneCore
03/18/2017  04:58 PM           130,560 splwow64.exe
08/19/2012  09:45 PM         1,664,000 sttray64.exe
03/18/2017  05:03 PM    <DIR>          System
07/26/2012  01:26 AM               219 system.ini
09/27/2017  01:48 AM    <DIR>          System32
03/18/2017  10:31 PM    <DIR>          SystemApps
03/18/2017  10:31 PM    <DIR>          SystemResources
09/25/2017  07:51 PM    <DIR>          SysWOW64
03/18/2017  05:03 PM    <DIR>          TAPI
09/20/2017  08:33 PM    <DIR>          Tasks
09/28/2017  05:30 PM    <DIR>          Temp
04/07/2014  07:08 PM    <DIR>          ToastData
03/18/2017  05:03 PM    <DIR>          tracing
05/13/2017  06:07 AM    <DIR>          twain_32
03/18/2017  04:58 PM            65,536 twain_32.dll
09/20/2017  06:06 AM            51,622 uninstaller.dat
03/18/2017  05:03 PM    <DIR>          Vss
03/18/2017  05:03 PM    <DIR>          Web
03/25/2017  10:06 PM               139 win.ini
09/27/2017  01:52 AM               275 WindowsUpdate.log
03/18/2017  04:58 PM            10,240 winhlp32.exe
09/22/2017  06:23 PM    <DIR>          WinSxS
03/08/2012  09:37 PM           302,448 WLXPGSS.SCR
03/18/2017  04:56 PM           316,640 WMSysPr9.prx
03/18/2017  04:58 PM            11,264 write.exe
06/18/2017  07:51 PM            36,808 xhunter1.sys
09/28/2017  07:08 PM         7,145,827 ZAM.krnl.trace
09/28/2017  07:08 PM         4,631,718 ZAM_Guard.krnl.trace
              50 File(s)    746,884,620 bytes
              77 Dir(s)  292,780,793,856 bytes free
 
========= End of CMD: =========
 
 
========= dir C:\Windows\system32\drivers =========
 
 Volume in drive C has no label.
 Volume Serial Number is A608-C6AA
 
 Directory of C:\Windows\system32\drivers
 
09/24/2017  04:41 PM    <DIR>          .
09/24/2017  04:41 PM    <DIR>          ..
09/22/2017  10:07 PM           253,888 03703FE4.sys
09/21/2017  07:14 PM           253,888 0A1A6D3F.sys
09/22/2017  11:31 PM           253,888 0A4F0087.sys
09/22/2017  04:57 PM           253,888 102452FC.sys
03/18/2017  04:56 PM           238,080 1394ohci.sys
09/20/2017  09:18 PM           253,888 161D7E60.sys
09/24/2017  09:25 AM           253,888 198114FC.sys
09/21/2017  07:52 PM           253,888 282B0A44.sys
09/24/2017  09:25 AM           253,888 3327154D.sys
09/22/2017  11:19 PM           253,888 34DD76EF.sys
03/18/2017  04:56 PM           107,424 3ware.sys
09/21/2017  03:23 AM           253,888 507B15EE.sys
09/28/2017  03:45 PM           253,888 564EC65C.sys
09/21/2017  07:18 PM           253,888 64B17059.sys
09/22/2017  11:19 PM           253,888 7A8B773A.sys
09/22/2017  06:30 PM           253,888 7E5919AE.sys
08/23/2012  09:45 AM            42,400 Accelerometer.sys
07/28/2017  01:23 AM           723,360 acpi.sys
03/18/2017  04:56 PM            20,480 AcpiDev.sys
03/18/2017  04:56 PM           127,392 acpiex.sys
03/18/2017  04:56 PM            12,800 acpipagr.sys
03/18/2017  04:56 PM            14,848 acpipmi.sys
03/18/2017  04:56 PM            14,336 acpitime.sys
03/18/2017  04:56 PM         1,135,512 adp80xx.sys
09/05/2017  01:11 AM           610,720 afd.sys
03/18/2017  04:58 PM           108,544 agilevpn.sys
03/18/2017  04:57 PM           239,616 ahcache.sys
08/01/2015  12:51 AM           315,120 amdacpksd.sys
03/18/2017  04:56 PM           176,640 amdk8.sys
08/18/2016  05:41 PM            49,448 amdkmafd.sys
03/18/2017  04:56 PM           172,544 amdppm.sys
03/18/2017  04:56 PM            83,352 amdsata.sys
03/18/2017  04:56 PM           259,488 amdsbs.sys
03/18/2017  04:56 PM            27,040 amdxata.sys
07/24/2012  05:35 AM            79,528 amd_sata.sys
07/24/2012  05:35 AM            26,280 amd_xata.sys
06/23/2012  09:23 AM           199,008 appexDrv.sys
03/18/2017  04:58 PM           184,736 appid.sys
03/18/2017  04:58 PM            17,920 applockerfltr.sys
03/18/2017  04:56 PM           132,000 arcsas.sys
03/18/2017  04:57 PM            28,672 asyncmac.sys
03/18/2017  04:56 PM            29,088 atapi.sys
03/18/2017  04:56 PM           194,464 ataport.sys
08/29/2016  12:08 AM         4,318,648 athwbx.sys
08/01/2015  12:51 AM            60,960 ati2erec.dll
08/09/2016  09:39 AM           118,848 AtihdWB6.sys
05/28/2015  07:00 AM           102,912 AtihdWT6.sys
08/01/2015  12:51 AM        21,637,664 atikmdag.sys
08/01/2015  12:51 AM           682,016 atikmpag.sys
03/18/2017  04:56 PM            57,344 BasicDisplay.sys
06/03/2017  05:11 AM            35,840 BasicRender.sys
03/18/2017  04:56 PM            36,256 battc.sys
03/18/2017  04:56 PM             9,728 bcmfn2.sys
03/18/2017  04:57 PM            10,240 beep.sys
03/18/2017  04:56 PM           101,888 bowser.sys
07/28/2017  12:25 AM           115,712 bridge.sys
03/18/2017  04:56 PM            23,552 BtaMPM.sys
03/18/2017  04:56 PM            43,520 BthAvrcpTg.sys
07/28/2017  12:08 AM            97,792 bthhfenum.sys
03/18/2017  04:56 PM            32,256 BthhfHid.sys
03/18/2017  04:56 PM            66,560 bthmodem.sys
09/05/2017  12:28 AM            39,424 buttonconverter.sys
03/18/2017  04:56 PM           533,920 bxvbda.sys
03/18/2017  04:56 PM            53,664 CAD.sys
03/18/2017  04:56 PM           122,880 capimg.sys
03/18/2017  04:57 PM            93,184 cdfs.sys
03/18/2017  04:56 PM           160,256 cdrom.sys
03/18/2017  04:57 PM            77,216 CEA.sys
03/18/2017  04:56 PM           102,816 cht4dx64.sys
03/18/2017  04:56 PM           347,032 cht4sx64.sys
03/18/2017  04:56 PM         2,104,224 cht4vx64.sys
03/18/2017  04:56 PM            49,152 circlass.sys
03/18/2017  04:57 PM           391,584 Classpnp.sys
03/18/2017  04:58 PM            12,288 cldflt.sys
07/31/2017  10:38 PM           382,368 clfs.sys
03/18/2017  04:58 PM           877,472 ClipSp.sys
06/25/2012  01:24 PM            92,536 CLVirtualDrive.sys
03/18/2017  04:56 PM            30,208 CmBatt.sys
03/18/2017  04:56 PM            28,064 cmimcext.sys
03/18/2017  04:58 PM           642,688 cng.sys
03/18/2017  04:57 PM            39,840 cnghwassist.sys
03/18/2017  04:57 PM            56,224 condrv.sys
03/18/2017  04:57 PM            86,432 crashdmp.sys
05/20/2017  02:59 AM           112,544 dam.sys
09/20/2017  12:48 PM            45,640 dbx-canary.sys
09/20/2017  12:48 PM            45,672 dbx-dev.sys
09/20/2017  12:48 PM            45,640 dbx-stable.sys
03/18/2017  04:56 PM            45,568 devauthe.sys
03/18/2017  04:57 PM           150,528 dfsc.sys
03/18/2017  04:56 PM           102,816 disk.sys
03/18/2017  04:58 PM            38,816 Diskdump.sys
03/18/2017  04:57 PM            15,360 Dmpusbstor.sys
03/18/2017  04:56 PM            47,104 dmvsc.sys
03/18/2017  04:56 PM            97,280 drmk.sys
03/18/2017  04:56 PM            16,232 drmkaud.sys
03/18/2017  04:57 PM            35,744 Dumpata.sys
03/18/2017  04:59 PM            91,152 dumpfve.sys
09/05/2017  01:21 AM           189,344 dumpsd.sys
03/18/2017  04:58 PM            32,256 dumpsdport.sys
03/18/2017  04:57 PM            25,600 Dumpstorport.sys
09/05/2017  01:19 AM         2,443,168 dxgkrnl.sys
05/13/2017  09:43 AM           409,504 dxgmms1.sys
07/31/2017  10:32 PM           712,600 dxgmms2.sys
03/18/2017  04:57 PM            88,992 EhStorClass.sys
03/18/2017  04:56 PM           119,200 EhStorTcgDrv.sys
03/18/2017  10:31 PM    <DIR>          en-US
03/18/2017  04:56 PM            13,824 errdev.sys
05/13/2017  06:34 AM    <DIR>          etc
03/18/2017  04:56 PM         3,419,040 evbda.sys
03/18/2017  04:57 PM           347,136 exfat.sys
09/20/2017  08:51 PM           101,824 farflt.sys
05/20/2017  02:53 AM           363,424 fastfat.sys
03/18/2017  04:56 PM            32,768 fdc.sys
03/18/2017  04:56 PM            54,272 filecrypt.sys
03/18/2017  04:57 PM            86,432 fileinfo.sys
03/18/2017  04:57 PM            36,864 filetrace.sys
03/18/2017  04:56 PM            26,624 flpydisk.sys
03/18/2017  04:57 PM           386,464 fltMgr.sys
03/18/2017  04:56 PM            63,904 fsdepends.sys
03/18/2017  04:57 PM            33,688 fs_rec.sys
09/05/2017  01:16 AM           715,168 fvevol.sys
03/18/2017  04:57 PM           419,744 FWPKCLNT.SYS
03/18/2017  04:56 PM            21,504 genericusbfn.sys
03/18/2017  04:57 PM         3,440,660 gm.dls
03/18/2017  04:57 PM               646 gmreadme.txt
03/18/2017  04:58 PM             8,192 gpuenergydrv.sys
06/20/2017  01:12 AM            86,528 hdaudbus.sys
03/18/2017  04:56 PM           416,256 HdAudio.sys
03/18/2017  04:56 PM            38,296 hidbatt.sys
09/05/2017  12:26 AM           107,008 hidbth.sys
03/18/2017  04:56 PM           180,736 hidclass.sys
03/18/2017  04:56 PM            52,224 hidi2c.sys
03/18/2017  04:56 PM            51,104 hidinterrupt.sys
03/18/2017  04:56 PM            46,592 hidir.sys
03/18/2017  04:56 PM            40,960 hidparse.sys
03/18/2017  04:56 PM            40,960 hidusb.sys
08/23/2012  09:45 AM            29,600 hpdskflt.sys
05/15/2014  04:18 PM            28,376 HpqKbFiltr64.sys
03/18/2017  04:56 PM            64,416 HpSAMD.sys
07/07/2017  03:07 AM         1,106,848 http.sys
03/18/2017  04:57 PM            74,648 hvservice.sys
03/18/2017  04:56 PM           118,688 hvsocket.sys
03/18/2017  04:57 PM            29,600 hwpolicy.sys
03/18/2017  04:56 PM            16,896 hyperkbd.sys
03/18/2017  04:56 PM           115,200 i8042prt.sys
03/18/2017  04:56 PM            33,280 iagpio.sys
03/18/2017  04:56 PM            81,408 iai2c.sys
03/18/2017  04:56 PM            70,656 iaLPSS2i_GPIO2.sys
03/18/2017  04:56 PM            85,504 iaLPSS2i_GPIO2_BXT_P.sys
03/18/2017  04:56 PM           165,376 iaLPSS2i_I2C.sys
03/18/2017  04:56 PM           168,448 iaLPSS2i_I2C_BXT_P.sys
03/18/2017  04:56 PM            38,128 iaLPSSi_GPIO.sys
03/18/2017  04:56 PM           113,152 iaLPSSi_I2C.sys
03/18/2017  04:56 PM           673,184 iaStorAV.sys
03/18/2017  04:56 PM           412,064 iaStorV.sys
03/18/2017  04:56 PM           526,240 ibbus.sys
03/18/2017  04:58 PM            36,864 IndirectKmd.sys
03/18/2017  04:56 PM            19,360 intelide.sys
03/18/2017  04:56 PM            74,840 intelpep.sys
03/18/2017  04:56 PM           193,536 intelppm.sys
03/18/2017  04:57 PM            49,568 iorate.sys
03/18/2017  04:57 PM            87,040 ipfltdrv.sys
03/18/2017  04:56 PM            92,064 IPMIDrv.sys
03/18/2017  04:58 PM           214,528 ipnat.sys
03/18/2017  04:57 PM           120,320 irda.sys
03/18/2017  04:57 PM            19,968 irenum.sys
03/18/2017  04:56 PM            22,944 isapnp.sys
03/18/2017  04:56 PM            64,416 kbdclass.sys
03/18/2017  04:56 PM            40,448 kbdhid.sys
03/18/2017  04:56 PM            23,040 kdnic.sys
03/18/2017  04:58 PM           390,144 ks.sys
09/05/2017  01:27 AM           136,096 ksecdd.sys
03/18/2017  04:58 PM           170,912 ksecpkg.sys
05/20/2017  02:10 AM            27,136 ksthunk.sys
06/17/2015  07:25 PM            87,696 LEqdUsb.sys
09/01/2016  01:14 PM            47,928 libusbK.sys
06/26/2017  07:23 PM            32,376 libwamf.sys
06/26/2017  07:23 PM            38,520 libwasys.sys
03/18/2017  04:58 PM            66,560 lltdio.sys
05/13/2017  06:07 AM            18,960 LNonPnP.sys
12/20/2015  04:24 PM            53,144 LPCFilter.sys
03/18/2017  04:56 PM           108,960 lsi_sas.sys
03/18/2017  04:56 PM           123,808 lsi_sas2i.sys
03/18/2017  04:56 PM           103,328 lsi_sas3i.sys
03/18/2017  04:56 PM            82,848 lsi_sss.sys
03/18/2017  04:57 PM           124,928 luafv.sys
08/01/2016  03:24 PM            55,168 lyykbyxk.sys
03/18/2017  04:56 PM           405,408 mausbhost.sys
03/18/2017  04:56 PM            51,104 mausbip.sys
09/22/2017  09:42 PM            77,440 mbae64.sys
09/20/2017  09:18 PM            45,472 mbam.sys
09/20/2017  08:52 PM           192,960 MBAMChameleon.sys
09/27/2017  01:49 AM           253,888 MBAMSwissArmy.sys
03/18/2017  04:57 PM            23,552 mcd.sys
03/18/2017  04:56 PM            59,808 megasas.sys
03/18/2017  04:56 PM            64,416 MegaSas2i.sys
03/18/2017  04:56 PM           575,904 megasr.sys
03/18/2017  04:56 PM           842,656 mlx4_bus.sys
03/18/2017  04:57 PM            50,688 mmcss.sys
03/18/2017  04:57 PM            42,496 modem.sys
03/18/2017  04:56 PM            39,424 monitor.sys
03/18/2017  04:56 PM            60,320 mouclass.sys
03/18/2017  04:56 PM            33,280 mouhid.sys
03/18/2017  04:57 PM           105,880 mountmgr.sys
03/18/2017  04:58 PM            76,800 mpsdrv.sys
03/18/2017  04:57 PM           144,384 mrxdav.sys
03/18/2017  04:57 PM           467,352 mrxsmb.sys
07/07/2017  02:08 AM           285,696 mrxsmb10.sys
09/05/2017  01:16 AM           228,256 mrxsmb20.sys
03/18/2017  04:57 PM            31,744 msfs.sys
07/16/2016  07:42 AM                 3 MsftWdf_Kernel_01019_Inbox_Critical.Wdf
03/18/2017  04:57 PM           169,888 msgpioclx.sys
03/18/2017  04:56 PM            49,056 msgpiowin32.sys
03/18/2017  04:57 PM             8,704 mshidkmdf.sys
03/18/2017  04:57 PM            12,288 mshidumdf.sys
09/27/2017  01:47 AM            81,696 msidntfs.sys
03/18/2017  04:56 PM            19,352 msisadrv.sys
07/28/2017  01:20 AM           279,968 msiscsi.sys
06/20/2017  01:14 AM            32,768 mskssrv.sys
03/18/2017  04:57 PM            83,456 mslldp.sys
03/18/2017  04:58 PM            10,752 mspclock.sys
03/18/2017  04:58 PM            10,752 mspqm.sys
03/18/2017  04:57 PM           367,000 msrpc.sys
03/18/2017  04:56 PM            44,960 mssmbios.sys
03/18/2017  04:58 PM            12,800 mstee.sys
03/18/2017  04:56 PM            16,896 MTConfig.sys
03/18/2017  04:57 PM           123,808 mup.sys
03/18/2017  04:56 PM            63,904 mvumis.sys
09/20/2017  08:51 PM            94,144 mwac.sys
03/18/2017  04:56 PM           108,960 ndfltr.sys
09/05/2017  01:23 AM         1,242,528 ndis.sys
03/18/2017  04:57 PM            50,688 ndiscap.sys
03/18/2017  04:57 PM           128,512 NdisImPlatform.sys
03/18/2017  04:58 PM            27,136 ndistapi.sys
03/18/2017  04:58 PM            65,536 ndisuio.sys
03/18/2017  04:57 PM            20,992 NdisVirtualBus.sys
03/18/2017  04:58 PM           192,000 ndiswan.sys
03/18/2017  04:58 PM            62,464 ndproxy.sys
03/18/2017  04:58 PM           127,488 Ndu.sys
03/18/2017  04:57 PM           122,368 NetAdapterCx.sys
03/18/2017  04:57 PM            57,760 netbios.sys
09/05/2017  12:23 AM           305,152 netbt.sys
09/05/2017  01:24 AM           519,584 netio.sys
05/13/2017  09:43 AM           118,784 netvsc.sys
12/10/2015  10:08 AM           103,856 nnsalpc.sys
12/10/2015  10:08 AM           210,864 nnshttp.sys
12/10/2015  10:08 AM           120,240 nnshttps.sys
12/10/2015  10:08 AM           120,240 nnsids.sys
06/19/2015  05:17 AM            58,616 NNSNAHSL.sys
12/10/2015  10:09 AM           112,560 nnspicc.sys
03/17/2016  06:31 AM            82,864 nnspihsw.sys
12/10/2015  10:09 AM           133,552 nnspop3.sys
12/10/2015  10:09 AM           309,680 nnsprot.sys
02/18/2016  12:37 PM           179,632 nnsprv.sys
12/10/2015  10:09 AM           122,800 nnssmtp.sys
02/18/2016  12:37 PM           267,184 nnsstrm.sys
12/10/2015  10:09 AM           115,632 nnstlsc.sys
02/28/2013  09:49 PM            36,600 npf.sys
03/18/2017  04:57 PM            69,120 npfs.sys
03/18/2017  04:56 PM            27,136 npsvctrig.sys
09/05/2017  12:25 AM            43,520 nsiproxy.sys
07/28/2017  01:24 AM         2,327,456 ntfs.sys
03/18/2017  04:57 PM            20,376 ntosext.sys
03/18/2017  04:57 PM             7,680 null.sys
03/18/2017  04:56 PM            80,896 nvdimmn.sys
03/18/2017  04:56 PM           150,432 nvraid.sys
03/18/2017  04:56 PM           166,304 nvstor.sys
03/18/2017  04:58 PM           549,888 nwifi.sys
03/18/2017  04:57 PM           152,992 pacer.sys
03/18/2017  04:56 PM            97,792 parport.sys
09/05/2017  01:25 AM           159,648 partmgr.sys
09/24/2017  09:30 AM           115,024 pcchknqu.sys
03/18/2017  04:56 PM           353,696 pci.sys
03/18/2017  04:56 PM            16,800 pciide.sys
03/18/2017  04:56 PM            53,656 pciidex.sys
03/18/2017  04:56 PM           120,224 pcmcia.sys
03/18/2017  04:57 PM            52,640 pcw.sys
07/07/2017  03:24 AM           117,664 pdc.sys
03/18/2017  04:58 PM           741,376 PEAuth.sys
03/18/2017  04:56 PM            58,784 percsas2i.sys
03/18/2017  04:56 PM            61,848 percsas3i.sys
03/18/2017  04:56 PM           101,376 pmem.sys
03/18/2017  04:56 PM           373,248 portcls.sys
03/18/2017  04:56 PM           172,032 processr.sys
08/09/2016  04:17 PM           174,000 PSINAflt.sys
08/09/2016  04:17 PM           129,456 PSINFile.sys
08/09/2016  04:17 PM           207,272 PSINKNC.sys
08/09/2016  04:17 PM           133,544 PSINProc.sys
08/09/2016  04:17 PM           146,864 PSINProt.sys
08/09/2016  04:17 PM           117,168 PSINReg.sys
08/09/2016  10:10 PM            72,112 PSKMAD.sys
08/08/2014  12:31 PM            27,136 ptun0901.sys
03/18/2017  04:57 PM            49,664 qwavedrv.sys
03/18/2017  04:57 PM            17,920 rasacd.sys
03/18/2017  04:58 PM           107,008 rasl2tp.sys
03/18/2017  04:57 PM            81,920 raspppoe.sys
03/18/2017  04:58 PM            97,792 raspptp.sys
03/18/2017  04:58 PM            79,872 rassstp.sys
03/18/2017  04:57 PM           434,080 rdbss.sys
03/18/2017  10:31 PM            27,136 rdpbus.sys
03/18/2017  10:31 PM           183,296 rdpdr.sys
03/18/2017  10:31 PM            30,624 rdpvideominiport.sys
03/18/2017  04:57 PM           282,528 rdyboost.sys
03/18/2017  04:57 PM         1,735,584 refs.sys
03/18/2017  04:57 PM           936,864 refsv1.sys
03/18/2017  04:57 PM            14,336 registry.sys
03/18/2017  04:56 PM            40,960 RfxVmt.sys
06/20/2017  06:43 PM           149,240 rikvm_38F51D56.sys
03/18/2017  04:57 PM           150,016 rmcast.sys
03/18/2017  04:57 PM            34,816 RNDISMP.sys
05/20/2017  02:08 AM            13,312 rootmdm.sys
03/18/2017  04:58 PM            82,432 rspndr.sys
08/16/2016  02:55 PM           943,112 rt640x64.sys
09/02/2016  09:03 AM           337,928 RtsP2Stor.sys
09/28/2012  05:04 AM         8,229,264 rtsuvc.sys
03/18/2017  04:56 PM           110,496 sbp2port.sys
03/18/2017  04:57 PM            43,520 scfilter.sys
03/18/2017  04:56 PM            91,040 scmbus.sys
03/18/2017  04:57 PM           175,520 scsiport.sys
09/05/2017  01:30 AM           287,648 sdbus.sys
03/18/2017  04:56 PM            31,128 SDFRd.sys
03/18/2017  04:56 PM            98,208 sdport.sys
03/18/2017  04:56 PM            94,624 sdstor.sys
03/18/2017  04:57 PM            75,680 SerCx.sys
03/18/2017  04:57 PM           154,016 SerCx2.sys
03/18/2017  04:56 PM            26,112 serenum.sys
03/18/2017  04:56 PM            84,480 serial.sys
03/18/2017  04:56 PM            28,672 sermouse.sys
03/18/2017  04:56 PM            18,432 sfloppy.sys
03/18/2017  04:56 PM            44,960 sisraid2.sys
03/18/2017  04:56 PM            81,824 sisraid4.sys
03/18/2017  04:58 PM            32,672 SleepStudyHelper.sys
04/28/2016  12:53 AM            52,392 Smb_driver_AMDASF.sys
04/28/2016  12:53 AM            52,392 Smb_driver_AMDASF_Aux.sys
08/24/2012  04:38 AM            43,832 Smb_driver_Intel.sys
04/28/2016  12:53 AM            52,904 Smb_driver_Intel_Aux.sys
03/18/2017  04:57 PM            21,504 smclib.sys
09/22/2017  04:54 PM            26,684 SMR501.dat
03/18/2017  04:56 PM           167,328 spacedump.sys
03/18/2017  04:56 PM           587,168 spaceport.sys
03/18/2017  10:31 PM            40,352 SpatialGraphFilter.sys
03/18/2017  04:57 PM            80,288 SpbCx.sys
05/13/2017  09:43 AM           414,208 srv.sys
05/13/2017  09:43 AM           722,944 srv2.sys
09/05/2017  12:11 AM           254,976 srvnet.sys
01/16/2017  02:26 AM           131,712 ssudbus.sys
01/16/2017  02:26 AM           165,504 ssudmdm.sys
01/16/2017  02:26 AM            43,648 ss_conn_usb_driver.sys
01/28/2009  10:46 AM           114,960 StarPortLite.sys
03/18/2017  04:56 PM            31,136 stexstor.sys
05/20/2017  02:54 AM           144,288 storahci.sys
03/18/2017  04:56 PM            95,648 stornvme.sys
09/05/2017  01:16 AM           546,208 storport.sys
03/18/2017  04:58 PM            79,872 storqosflt.sys
03/18/2017  04:56 PM            36,760 storufs.sys
03/18/2017  04:56 PM            36,768 storvsc.sys
03/18/2017  04:57 PM            75,776 stream.sys
08/19/2012  09:45 PM           542,208 stwrt64.sys
03/18/2017  04:56 PM            18,336 swenum.sys
04/07/2014  06:55 PM             7,466 SYMEVENT64x86.CAT
04/07/2014  06:55 PM               855 SYMEVENT64x86.INF
04/07/2014  06:55 PM           177,312 SYMEVENT64x86.SYS
03/18/2017  04:56 PM            64,512 Synth3dVsc.sys
04/28/2016  12:53 AM           622,784 SynTP.sys
03/18/2017  04:57 PM            31,232 tape.sys
04/21/2017  04:16 AM            54,896 tapwindscribe0901.sys
03/18/2017  04:57 PM            28,064 tbs.sys
09/05/2017  01:11 AM         2,675,104 tcpip.sys
03/18/2017  04:57 PM            51,712 tcpipreg.sys
03/18/2017  04:57 PM            40,352 tdi.sys
07/31/2017  10:36 PM           119,712 tdx.sys
03/18/2017  10:31 PM            37,280 terminpt.sys
06/03/2017  06:10 AM           130,464 tm.sys
06/03/2017  06:00 AM           219,040 tpm.sys
03/18/2017  04:56 PM            61,440 TsUsbFlt.sys
03/18/2017  04:56 PM            35,328 TsUsbGD.sys
03/18/2017  04:58 PM           162,304 tunnel.sys
03/18/2017  04:56 PM            78,752 uaspstor.sys
09/05/2017  12:27 AM           104,960 UcmCx.sys
03/18/2017  04:58 PM           179,200 UcmTcpciCx.sys
07/28/2017  12:27 AM            51,712 UcmUcsi.sys
03/18/2017  04:56 PM           213,920 Ucx01000.sys
03/18/2017  04:56 PM            45,568 Udecx.sys
03/18/2017  04:57 PM           324,096 udfs.sys
03/18/2017  04:56 PM            29,600 uefi.sys
03/18/2017  04:58 PM           263,584 ufx01000.sys
03/18/2017  04:56 PM            98,712 UfxChipidea.sys
03/18/2017  04:56 PM           138,656 ufxsynopsys.sys
03/18/2017  04:56 PM            57,856 umbus.sys
09/18/2017  03:17 AM    <DIR>          UMDF
03/18/2017  04:56 PM            14,336 umpass.sys
03/18/2017  04:56 PM            29,600 urschipidea.sys
03/18/2017  04:58 PM            59,288 urscx01000.sys
03/18/2017  04:56 PM            28,064 urssynopsys.sys
08/16/2016  04:18 AM           159,936 usb2ser.sys
03/18/2017  04:57 PM            23,040 usb8023.sys
03/18/2017  04:57 PM            37,888 USBCAMD2.sys
03/18/2017  04:56 PM           173,984 usbccgp.sys
03/18/2017  04:56 PM           103,424 usbcir.sys
03/18/2017  04:56 PM            32,160 usbd.sys
03/18/2017  04:56 PM            98,200 usbehci.sys
06/19/2012  10:07 AM            57,000 usbfilter.sys
03/18/2017  04:56 PM           511,904 usbhub.sys
07/28/2017  01:15 AM           554,400 USBHUB3.SYS
03/18/2017  04:56 PM            30,720 usbohci.sys
03/18/2017  04:56 PM           466,336 usbport.sys
03/18/2017  04:56 PM            27,136 usbprint.sys
03/18/2017  04:56 PM            32,768 usbrpm.sys
09/05/2017  12:28 AM            71,680 usbser.sys
03/18/2017  04:56 PM           131,488 USBSTOR.SYS
03/18/2017  04:56 PM            35,328 usbuhci.sys
05/13/2017  09:43 AM           388,000 USBXHCI.SYS
04/28/2017  05:37 PM           961,768 VBoxDrv.sys
04/28/2017  05:37 PM           131,144 VBoxNetAdp6.sys
04/28/2017  05:37 PM           205,952 VBoxNetLwf.sys
04/28/2017  05:37 PM           149,304 VBoxUSBMon.sys
03/18/2017  04:56 PM            54,176 vdrvroot.sys
03/18/2017  04:57 PM           215,456 VerifierExt.sys
05/20/2017  02:54 AM           730,016 vhdmp.sys
03/18/2017  04:56 PM            35,328 vhf.sys
03/18/2017  04:57 PM            49,664 videoprt.sys
07/31/2017  10:30 PM            82,336 vmbkmcl.sys
07/31/2017  09:44 PM            83,968 vmbkmclr.sys
03/18/2017  04:56 PM           107,424 vmbus.sys
03/18/2017  04:56 PM            25,088 VMBusHID.sys
03/18/2017  04:56 PM            13,824 vmgencounter.sys
03/18/2017  04:56 PM            10,240 vmgid.sys
04/14/2016  05:17 PM            33,472 VMkbd.sys
03/18/2017  04:56 PM             9,216 vms3cap.sys
03/18/2017  04:56 PM            47,520 vmstorfl.sys
03/18/2017  04:56 PM            83,360 volmgr.sys
03/18/2017  04:57 PM           373,664 volmgrx.sys
03/18/2017  04:57 PM           397,216 volsnap.sys
03/18/2017  04:56 PM            16,288 volume.sys
03/18/2017  04:56 PM            74,656 vpci.sys
03/18/2017  04:56 PM           166,816 vsmraid.sys
03/18/2017  04:56 PM           305,568 VSTXRAID.SYS
03/18/2017  04:58 PM            27,136 vwifibus.sys
03/18/2017  04:58 PM            77,312 vwififlt.sys
03/18/2017  04:58 PM            41,472 vwifimp.sys
03/18/2017  04:56 PM            30,720 wacompen.sys
03/18/2017  04:58 PM            81,408 wanarp.sys
03/18/2017  04:57 PM            55,808 watchdog.sys
06/20/2017  02:00 AM           142,752 wcifs.sys
03/18/2017  04:57 PM            72,192 wcnfs.sys
03/18/2017  04:56 PM            44,632 WdBoot.sys
03/18/2017  04:57 PM           902,376 Wdf01000.sys
03/18/2017  04:56 PM           294,816 WdFilter.sys
03/18/2017  04:57 PM            61,672 WdfLdr.sys
06/20/2017  01:07 AM           757,248 WdiWiFi.sys
03/18/2017  04:56 PM           121,248 WdNisDrv.sys
03/18/2017  04:57 PM            46,488 werkernel.sys
03/18/2017  04:57 PM           164,768 wfplwfs.sys
03/18/2017  04:57 PM            35,744 wimmount.sys
03/18/2017  04:58 PM            70,232 WindowsTrustedRT.sys
03/18/2017  04:56 PM            18,520 WindowsTrustedRTProxy.sys
03/18/2017  04:56 PM            31,648 winhv.sys
03/18/2017  04:57 PM            55,296 winhvr.sys
03/18/2017  04:56 PM            32,160 winmad.sys
03/18/2017  04:58 PM           217,088 winnat.sys
03/18/2017  04:56 PM            90,112 winusb.sys
03/18/2017  04:56 PM            64,920 winverbs.sys
04/19/2016  04:55 PM            31,656 WirelessButtonDriver64.sys
03/18/2017  04:56 PM            18,432 wmiacpi.sys
03/18/2017  04:57 PM            20,384 wmilib.sys
03/18/2017  04:57 PM           208,288 wof.sys
03/18/2017  04:59 PM            30,624 WpdUpFltr.sys
03/18/2017  04:57 PM            33,184 WppRecorder.sys
03/18/2017  04:57 PM            23,552 ws2ifsl.sys
03/18/2017  04:57 PM           100,864 WUDFPf.sys
03/18/2017  04:57 PM           220,672 WUDFRd.sys
05/20/2017  02:07 AM           277,504 xboxgip.sys
03/18/2017  04:56 PM            46,592 xinputhid.sys
09/15/2015  11:29 PM           253,384 XQHDrv.sys
03/18/2017  04:56 PM            98,816 xusb22.sys
09/21/2017  08:08 PM           203,680 zam64.sys
09/21/2017  08:08 PM           203,680 zamguard64.sys
             474 File(s)    121,952,026 bytes
               5 Dir(s)  292,780,765,184 bytes free
 
========= End of CMD: =========
 
 
==== End of Fixlog 19:08:22 ====


#6 Aura

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Posted 28 September 2017 - 06:17 PM

Do you have a USB Flash Drive? If so, how big is it?

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#7 arcylix

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Posted 28 September 2017 - 06:20 PM

I have a 32 GB USB drive.



#8 Aura

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Posted 28 September 2017 - 06:24 PM

iO3R662.pngFarbar Recovery Scan Tool (FRST) - Recovery Environment Scan
Follow the instructions below to download and execute a scan on your system with FRST from the Recovery Environment, and provide the logs in your next reply.

Item(s) required:
  • USB Flash Drive (size depend on if you have to create a USB Recovery or Installation media)
  • CD/DVD (optional: only needed if you need to create a Recovery or Installation media and your USB Flash Drive is too small)
  • Another computer (optional: only needed if you cannot work from the infected computer directly)
Preparing the USB Flash Drive
  • Download the right version of FRST for your system:
  • Move the executable (FRST.exe or FRST64.exe) on your USB Flash Drive
  • Download the attached fixlist.txt, and move it on your USB Flash Drive as well
Boot in the Recovery Environment
  • Plug your USB Flash Drive in the infected computer
  • To enter the Recovery Environment with Windows Vista and Windows 7, follow the instructions below:
    • Restart the computer
    • Once you've seen your BIOS splashscreen (the computer manufacturer logo), tap the F8 key repeatedly until the Advanced Boot Options menu appears
    • Use the arrow keys to select Repair your computer, and press on Enter
    • Select your keyboard layout (US, French, etc.) and click on Next
    • Click on Command Prompt to open the command prompt
      Note: If you can't access the Recovery Environment using the F8 method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on SevenForums.
  • To enter the Recovery Environment with Windows 8 or Windows 8.1, follow the instructions in this tutorial on EightForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial.
  • To enter the Recovery Environment with Windows 10, follow the instructions in this tutorial on TenForums
    Note: If you can't access the Recovery Environment using the method above, you'll need to create a Windows installation or repair media. It can be made on the computer itself or another one running the same version of Windows as the one you plan to use it on. For more information, check out this tutorial on TenForums.
Once in the command prompt
  • In the command prompt, type notepad and press on Enter
  • Notepad will open. Click on the File menu and select Open
  • Click on Computer/This PC, find the letter for your USB Flash Drive, then close the window and Notepad
  • In the command prompt, type e:\frst.exe (for the x64 version, type e:\frst64.exe and press on Enter
  • Note: Replace the letter e with the drive letter of your USB Flash Drive
  • FRST will open
  • Click on Yes to accept the disclaimer
  • Click on the Fix button and wait for the scan to complete
  • A log called fixlog.txt will be saved on your USB Flash Drive. Attach it in your next reply

Attached Files


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#9 arcylix

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Posted 28 September 2017 - 06:50 PM

The log was empty, but here it is, attached.

 

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#10 Aura

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Posted 28 September 2017 - 07:03 PM

You didn't attach the right fixlog.txt. Did you download and use the fixlist.txt in my latest post?

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#11 arcylix

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Posted 28 September 2017 - 07:05 PM

Oh, my apologies, I attached the one that was still on my hard drive, not on the USB drive. Let me fix that now.

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#12 Aura

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Posted 28 September 2017 - 07:18 PM

Can you run it again? Download the fixlist.txt again, move it on the USB, go back in the RE and give it another shot.

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#13 arcylix

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Posted 28 September 2017 - 08:11 PM

Oh, I see what happened. Initially, I hit Ctrl+y out of habit from before, and I didn't realize that it cleared the existing fixlist, so when it ran, it ran nothing. Here's the appropriate log now.

 

 

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#14 Aura

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Posted 28 September 2017 - 08:25 PM

Awesome :) Now you should be able to install and run a scan with Malwarebytes.

j1Bynr2.pngMalwarebytes - Clean Mode
  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

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#15 arcylix

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Posted 28 September 2017 - 08:43 PM

Ran the scan, 0 threats found.

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 9/28/17
Scan Time: 9:31 PM
Log File: e9bf7f98-a4b5-11e7-a683-082e5f7a3059.json
Administrator: Yes
 
-Software Information-
Version: 3.2.2.2029
Components Version: 1.0.188
Update Package Version: 1.0.2909
License: Free
 
-System Information-
OS: Windows 10 (Build 15063.608)
CPU: x64
File System: NTFS
User: JOSH_HP\Joshua
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 407322
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 10 min, 55 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 0
(No malicious items detected)
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)





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