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BOSD crash dumps


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#1 muay1

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Posted 25 September 2017 - 04:22 PM

Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 27/05/2017 13:59:45
Boot Mode: BIOS
3.20 gigahertz AMD Athlon 64 X2 Dual Core 6400+
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded
479.99 Gigabytes Usable Hard Drive Capacity
188.96 Gigabytes Hard Drive Free Space

PIONEER DVD-RW DVR-111D ATA Device [Optical drive]
3.5" format removeable media [Floppy drive]

Mass Storage Device USB Device [Hard drive] (320.07 GB) -- drive 1
WDC WD1600AAJS-08L7A0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMAV3K088278, rev 03.03E03, SMART Status: Healthy 
Gigabyte Technology Co., Ltd. M56S-S3 
Enclosure Type: Desktop
Board: Gigabyte Technology Co., Ltd. GA-M56S-S3 
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F5 01/22/2009
5120 Megabytes Usable Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 2048 MB
Slot 'A2' has 1024 MB
Slot 'A3' has 1024 MB

Hi, 
Im new to all this so hope thats not to much info above, I keep getting a BOSD when watching youtube,playing games or converting video. I have installed speccy system temps are fine.its not over clocked,cleaned inside,run loads of driver software and up dated any drivers i can. Its driving me mad, here is a report of who crashed.
On Mon 25/09/2017 09:34:22 GMT your computer crashed
crash dump file: C:\Windows\Minidump\092517-16567-01.dmp
uptime: 14:56:28
This was probably caused by the following module: hal.dll (hal!HalpHpetClockInterrupt+0x8D) 
Bugcheck code: 0x101 (0x61, 0x0, 0xFFFFF880009E7180, 0x1)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. 

Thank you for any help.



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#2 bwv848

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Posted 26 September 2017 - 09:45 AM

Please follow these BSOD posting instructions and attach the requested files by replying to this topic. You may skip the part of step three where it instructs you to create a new topic, since you already have a topic here. There's no need to create another topic. :wink:
 


If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)


#3 muay1

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Posted 27 September 2017 - 04:46 AM

http://speccy.piriform.com/results/sLLNL8I4FYpJwt4DfWpQsQK

 

Ok thank you.

Attached Files



#4 bwv848

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Posted 27 September 2017 - 08:30 AM

Hello,

I regret to say this but you appear to be using a pirated version of Windows 7 Ultimate. The end of your Windows Product Key indicates that it is an ACER/GATEWAY/PACKARD Key, and you are using it illegally on an GIGABYTE motherboard.  Our forum rules prohibit me from helping you further:

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.
If you would like help, please purchase a legitimate copy of Windows for your computer and run the Sysnative File Collection App again. Furthermore, pirated versions of Windows never function as normally.

Thank you.
 
Regards,
bwv848

P.S. Did someone else help setup this machine? If so, he or she may have given you a pirated license without your knowledge.

If I do not reply in three days, please message me.
 
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