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Disconnecting problems


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7 replies to this topic

#1 PMedic22

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Posted 25 September 2017 - 12:21 PM

So I work for a company where I am required to be on call and I have to stay at the facility. I have my own room and I bring an Xbox One to play while I'm on call. I connect it to the guest wireless network. My problem is that I can only play for about 20-40 minutes and I get kicked off the wifi. I thought it was my Xbox but another coworker brought theirs and it did the same to his. This only happens to my Xbox. I have a laptop, tablet and phone that never loses connection. Any ideas as to why this happens?

I'm not sure if I posted this in the correct area, please move if it's not in the right area.

Edited by PMedic22, 25 September 2017 - 12:22 PM.


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#2 Kilroy

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Posted 25 September 2017 - 02:49 PM

Probably how the company has their network configured.  I wouldn't be surprised if the XBox connected is completely blocked in the future.



#3 PMedic22

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Posted 25 September 2017 - 04:34 PM

Ive talked to the IT department about their guest network and they do not monitor it. Ive been taking it there for a year now. Theyve said they dont throttle it down at all.

#4 arlattimor

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Posted 25 September 2017 - 10:11 PM

They may not throttle it but I bet they only allow guest sessions to last for a standard 60 minutes before you're booted off the network. Please keep in mind this is a standard practice industry practice with public hotspots and private guest networks.


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#5 PMedic22

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Posted 26 September 2017 - 07:05 AM

I thought that was the case as well. However, I can be on the guest network on my laptop and never be kicked off.

#6 toofarnorth

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Posted 26 September 2017 - 11:07 AM

Hello

 

You could try the solution suggested in this link:
https://www.reddit.com/r/xboxone/comments/4jlatj/tech_xbox_losing_wifi_on_a_consistent_basis/d37xycy/

I know it is not a perfect solution, but if you bring your pc anyway you will have a stable connection.

Hth!

 

tfn



#7 PMedic22

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Posted 26 September 2017 - 11:52 AM

Thank you! I will try that.

#8 PMedic22

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Posted 27 September 2017 - 08:42 PM

Thank you toofarnorth! Your help has saved me from hours of boredom! Thank you thank you thank you!




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