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unable to access files on my computer


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#1 Xxaimee1433xx

Xxaimee1433xx

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Posted 24 September 2017 - 04:07 PM

I have windows 10 pro. I have Avast premier. I think someone has remote access to my pc or something. All of a sudden it seems like the computer is not mine anymore. I am unable to access a lot files in the file manager. It says that I do not have permission to access these files. I have run a virus scan a few times, it kept coming up with nothing. Downloaded Malwarebytes, nothing. I think I may have downloaded one of the hacked Malwarebytes because in the avast firewall it says to allow all connections with friends for Malwarebytes. That just seems fishy. And I also downloaded clamav, and that is where I discovered winword.exe and pickerhost,exe. Avast blocked those, and then a few days later is said it removed daily.ldb because it was infected with JS-ScriptSH-inf (Tr).

 

Today I scanned with avast and it says some issues were found but when I go to click to get the report it pops up that nothing is wrong. So I'm at a loss. Can someone please help me??

 



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