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BSOD after cleaning


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#1 GregSithole

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Posted 24 September 2017 - 12:24 PM

Hi, guys. Can you please help...

 

I decided to clean up my pc because it was clogged up with dust and went through the process of removing the Hard Drive, the Fan, and the Fan above the CPU Chipset. After Cleaning, I replaced everything the way it was and I had also decided to add my case-less External Hard Drive. (Seagate 3TB Desktop HDD) it was an external originally but had to remove it
 

After I installed the HDD, I booted to check if everything was alright. And the Windows Starting logo was beginning and the pc decided to restart.

 

And I'm now getting a STOP: 0x0000007E (0XFFFFFFFFC0000005, 0xFFFFF8000D2C4E12, 0xFFFFF88003B0F898, 0XFFFF88003B0F0F0)

 

I have tried booting in Safe Mode, Using a Windows 7 and 8.1 Disk but nothing.

Please help



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#2 usasma

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Posted 25 September 2017 - 07:10 AM

Have you disconnected your external drive?

If not, please do so (along with it's cables) and see if that helps.

 

Based on the history of the problem, and the description of the BSOD error code (see "Usual causes" here: http://www.carrona.org/bsodindx.html#0x0000007E

I suspect a hardware issue.  The next step (after removing the external drive) is to recheck ALL of the connections by actually unplugging them, inspecting the inside of the connectors, blowing them out, and then firmly connecting them again - then retest.

 

Another possibility is damage while assembling or dis-assembling the parts.  We'll move onto troubleshooting that if the above stuff doesn't fix it.
You start with these free, bootable hardware diagnostics:  http://www.carrona.org/initdiag.html
Use MemTest86 (not 86+) as it will boot with any BIOS/UEFI
If you have a BIOS system, boot to the Seagate Seatools for DOS and test from there.

If you have a UEFI system boot you'll have to set your system to disable SecureBoot and enable CSM/Legacy mode
If you don't know which, try booting from the Seagate Seatools for DOS disk.  If it doesn't boot (but the MemTest86 does) - then you have a UEFI system

Typically, OEM's provided UEFI with systems designed for Windows 8 or Windows 10.


Edited by usasma, 25 September 2017 - 07:11 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 GregSithole

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Posted 26 September 2017 - 02:38 AM

Hi Thanks for your response

I had already removed the External the moment it stopped working... but since I posted this, I reinstalled Windows 7, and I managed to boot my pc, but there's an issue. In order for me to boot, I would habe to hit F11 and actually select my Boot Device, which is my SATA hard drive. If I do not hit F11, then I get the blue screen and the PC will just restart. 

I have attached Images below, one which is the BSOD and the other is Menu I get to select my boot Hard Drive.
 



#4 usasma

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Posted 26 September 2017 - 08:01 AM

I don't know much about Windows 7 and UEFI.

I'd suggest posting over in the Windows 7 forum for some more expert advice on this.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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