I have a Gigabyte unit bought Aug 1, 2017:
Graphics Card: GTX 1050Ti (4GB)
Processor: Core i7-7700HQ
Memory (RAM): 16GB DDR4 2400MHz
Storage: 256GB SATA SSD + 1TB 7200RPM HDD
Model #: Sabre 17K-KB3
This happens occasionally. (5 times in last week):
When W10 starts it asks me for my pw - I sign in - no problems
. Laptop boots up - quickly as usual - no problems
. I bring up Chrome to type in address bar - the letters do not appear.
The Caps lock, Tab, Num lock keys work fine. But I can't type any letters or numbers into the address bar or in any software (e.g. microsoft word).
So I then restart the laptop and sometimes everything works again. Sometimes I just walk away out of frustration and when I get back - the keys are working.
As you can see, the unit is young. No drops, spills, damages, etc. Nothing. What's the cause and is it indicative of something worse to come?
Should I try the "power down, remove battery, hold power key for 60 secs, turn back on" thing I see elsewhere?