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"Open with" submenu takes long time to appear*


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11 replies to this topic

#1 latimer141225

latimer141225

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Posted 22 September 2017 - 08:55 PM

*but only with media files!

 

This is an OLD W7, custom to HP/CompaQ for a machine built in 2011. Its greatest headaches have come when audio/video media files are involved,

 

The latest is with mp3, mp4, and (usually) flv files. It will hang for eight seconds on the 'open with' highlight before displaying the submenu, which lists media-viewing apps such as MPC-HC, Winamp, WMP, along with Firefox and other programs which convert/edit media files.

 

My initial hunch was that a media handling app I quit using long ago could be the perpetrator here, but I'm not getting a lot of clues from, f'rinstance, the registry. I also uninstalled VLC, which I did not need.

 

The registry keys in HKCR for at least two of these still refer to a "Freemake" and/or "RealPlayer" product, and I know I've removed these in the past. Could they be leading to this, and should they and/or other unfamiliar subkeys/values be removed?

 

 



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#2 hamluis

hamluis

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Posted 23 September 2017 - 05:13 PM

Leave the registy alone, please.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 latimer141225

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Posted 25 September 2017 - 09:25 PM

First, MiniToolBox.

 

IMPORTANT NOTE: I use Visual Subst from NTWind.com, which assigns available drive letters to designated directories as shortcuts. I feel too strongly about manually typing-in directory locations, esp. when they are very long.

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by RD (administrator) on 25-09-2017 at 22:16:53
Running from "C:\Users\RD\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: CQ2014 Manufacturer: Hewlett-Packard

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/25/2017 04:35:47 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.8762 - Fatal Execution Engine Error (000007FEF323104E) (80131506)

Error: (09/25/2017 11:19:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0xae4
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/25/2017 08:39:42 AM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0xa08
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/24/2017 03:58:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0xa48
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/24/2017 10:35:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0xbd8
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/24/2017 09:06:28 AM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0x988
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/23/2017 03:22:56 PM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0xd8
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/22/2017 11:08:17 AM) (Source: Application Error) (User: )
Description: Faulting application name: hpqtra08.exe, version: 130.0.422.0, time stamp: 0x4ab683ef
Faulting module name: HpqCPTA.dll, version: 12.0.0.223, time stamp: 0x4880551c
Exception code: 0xc0000005
Fault offset: 0x00009d20
Faulting process id: 0x74c
Faulting application start time: 0xhpqtra08.exe0
Faulting application path: hpqtra08.exe1
Faulting module path: hpqtra08.exe2
Report Id: hpqtra08.exe3

Error: (09/22/2017 10:30:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 55.0.3.6445, time stamp: 0x599ed78a
Faulting module name: xul.dll, version: 55.0.3.6445, time stamp: 0x599edbdd
Exception code: 0x80000003
Fault offset: 0x0076a5cf
Faulting process id: 0x1320
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (09/22/2017 10:30:16 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 55.0.3.6445 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: abc
Start Time: 01d333a39625425b
Termination Time: 10779
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: 7926b824-9fa2-11e7-a0e4-001fc69e8b7a


System errors:
=============
Error: (09/25/2017 06:04:12 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (09/25/2017 04:35:47 PM) (Source: Service Control Manager) (User: )
Description: The HP Support Solutions Framework Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (09/25/2017 04:18:05 PM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service failed to start due to the following error:  %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (09/25/2017 04:18:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect.

Error: (09/25/2017 11:18:35 AM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service failed to start due to the following error:  %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (09/25/2017 11:18:35 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect.

Error: (09/25/2017 08:39:32 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.


Error: (09/25/2017 08:39:23 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.


Error: (09/25/2017 08:39:19 AM) (Source: Service Control Manager) (User: )
Description: The HP Software Framework Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (09/25/2017 08:39:19 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect.

Microsoft Office Sessions:
=========================
Error: (09/25/2017 04:35:47 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.8762 - Fatal Execution Engine Error (000007FEF323104E) (80131506)

Error: (09/25/2017 11:19:53 AM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d20ae401d33611ab2b3c 52C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCP TA.dllfac ea9c0-a204-11e7-8593-001fc69e8b7a

Error: (09/25/2017 08:39:42 AM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d20a0801d335fb4ede0 502C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA. dll99beb1e5-a1ee-11e7-b18e-001fc69e8b7a

Error: (09/24/2017 03:58:55 PM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d20a4801d3356f77927 301C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA .dllcb4f9f47-a162-11e7-b62b-001fc69e8b7a

Error: (09/24/2017 10:35:56 AM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d20bd801d335425b71b 97aC:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA. dllac4f5c8b-a135-11e7-b94e-001fc69e8b7a

Error: (09/24/2017 09:06:28 AM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d2098801d33535d5995b ddC:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA .dll2c849ec0-a129-11e7-b455-001fc69e8b7a

Error: (09/23/2017 03:22:56 PM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d20d801d334a152b869 7eC:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA. dll99d04652-a094-11e7-b1ae-001fc69e8b7a

Error: (09/22/2017 11:08:17 AM) (Source: Application Error)(User: )
Description: hpqtra08.exe130.0.422.04ab683efHpqCPTA.dll12.0.0.2234880551cc000000500009d2074c01d333b48e26 3cdfC:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\HP\Digital Imaging\bin\HpqCPTA.dlldc5fd924-9fa7-11e7-997a-001fc69e8b7a

Error: (09/22/2017 10:30:16 AM) (Source: Application Error)(User: )
Description: firefox.exe55.0.3.6445599ed78axul.dll55.0.3.6445599edbdd800000030076a5cf132001d333a397c5fa3bC:\ Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Mozilla Firefox\xul.dll8d13dd0a-9fa2-11e7-a0e4-001fc69e8b7a

Error: (09/22/2017 10:30:16 AM) (Source: Application Hang)(User: )
Description: firefox.exe55.0.3.6445abc01d333a39625425b10779C:\Program Files (x86)\Mozilla Firefox\firefox.exe7926b824-9fa2-11e7-a0e4-001fc69e8b7a

 ========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.012.20098 - Adobe Systems Incorporated)
Adobe Digital Editions 4.5 (HKLM-x32\...\Adobe Digital Editions 4.5) (Version: 4.5.6 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.130 - Adobe Systems Incorporated)
Any Video Converter 6.1.2 (HKLM-x32\...\Any Video Converter) (Version: 6.1.2 - Anvsoft)
Bandizip (HKLM\...\Bandizip) (Version: 6.10 - Bandisoft.com)
Belarc Advisor 8.5c (HKLM-x32\...\Belarc Advisor) (Version: 8.5.3.0 - Belarc Inc.)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
Classic Shell (HKLM\...\{383BB30A-B4A7-4666-9A83-22CFA8640097}) (Version: 4.3.0 - IvoSoft)
CloneSpy 3.34 - 64 bit (HKLM\...\CloneSpy) (Version: 3.34 - The CloneSpy Team)
Compaq Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13880.3792 - Hewlett-Packard Company)
Copy (HKLM-x32\...\{3C92B2E6-380D-4fef-B4DF-4A3B4B669771}) (Version: 130.0.428.000 - Hewlett-Packard) Hidden
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
Desktop Restore version 1.7.0 (HKLM\...\{DBD4F07A-7607-4A4F-A46C-6AA399E06E38}_is1) (Version: 1.7.0 - Jamie O'Connell)
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden
DJ_AIO_03_F2200_Software_Min (HKLM-x32\...\{C222566F-1C50-4ECD-A01E-77F9C4B95458}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
eM Client (HKLM-x32\...\{F5AB8A6D-43F5-4C0D-8485-483FF7D1E2D5}) (Version: 7.1.30794.0 - eM Client Inc.)
ExamDiff 1.9 (Build 1.9.0.2) (HKLM-x32\...\ExamDiff_is1) (Version: 1.9.0.2 - PrestoSoft LLC)
F2200 (HKLM-x32\...\{2BB0BDFF-E193-42A0-90BE-2D59441E51D2}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
Family Tree Heritage (HKLM-x32\...\Family Tree Heritage) (Version:  - )
Family Tree Heritage Collaboration Support (HKLM-x32\...\{50BD0B15-5197-4EAF-8BCD-81117D1324B1}) (Version: 1.10.0010 - Individual Software) Hidden
Family Tree Heritage Collaboration Support (HKLM-x32\...\InstallShield_{50BD0B15-5197-4EAF-8BCD-81117D1324B1}) (Version: 1.10.0010 - Individual Software)
File Renamer - Basic (HKLM-x32\...\File Renamer - Basic) (Version: 6.3 - Sherrod Computers)
FileMenu Tools (HKLM\...\FileMenu Tools_is1) (Version: 7.3.3 - LopeSoft)
Forté Agent (HKLM-x32\...\Forte Agent) (Version:  - )
Free Download Manager 3.9.7 (HKLM-x32\...\Free Download Manager_is1) (Version:  - FreeDownloadManager.ORG)
GlobalFind 1.06 (HKLM-x32\...\GlobalFind_is1) (Version:  - KGP Software)
GoldWave v6.27 (HKLM\...\GoldWave v6.27) (Version: 6.27 - GoldWave Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
GPL Ghostscript (HKLM\...\GPL Ghostscript 9.19) (Version: 9.19 - Artifex Software Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet F2200 All-In-One Driver Software 13.0 Rel. 3 (HKLM\...\{3690900F-85EA-447F-BAD1-5CA25AA9B627}) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Information (HKLM-x32\...\{7F2A11F4-EAE8-4325-83EC-E3E99F85169E}) (Version: 10.1.1000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{00612F78-52C4-46C0-97F0-F50B6036B5E2}) (Version: 12.7.27.15 - HP Inc.)
HP Update (HKLM-x32\...\{7059BDA7-E1DB-442C-B7A1-6144596720A4}) (Version: 4.000.011.006 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.9.0.0 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.42 - Irfan Skiljan)
Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
Juno Internet (HKLM-x32\...\{a0296e52-6e9b-11d6-ace4-00105a0cf83f}) (Version: Juno QuickStart - United Online)
K-Lite Mega Codec Pack 13.3.7 (HKLM-x32\...\KLiteCodecPack_is1) (Version: 13.3.7 - KLCP)
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Manager (HKLM-x32\...\{3802F563-BAD7-47F3-AF91-ED1C9467B224}) (Version: 3.0.7.25771 - ANDREA VACONDIO) Hidden
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Reader (HKLM-x32\...\{B6F7DBE7-2FE2-458F-A738-B10832746036}) (Version:  - )
Microsoft Reader Text-to-Speech for English (HKLM-x32\...\{E0E400F5-422B-4540-A14F-B0739D71FEE7}) (Version: 01.00.0000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Mozilla Firefox 55.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 55.0.3 (x86 en-US)) (Version: 55.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 55.0.3.6445 - Mozilla)
Mozilla Thunderbird 52.3.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.3.0 (x86 en-US)) (Version: 52.3.0 - Mozilla)
Mp3tag v2.84a (HKLM-x32\...\Mp3tag) (Version: 2.84a - Florian Heidenreich)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MWSnap 3 (HKLM-x32\...\MWSnap 3) (Version: 3.0.0.74 - Mirek Wojtowicz)
NetTraffic (HKCU\...\NetTraffic) (Version: 1.42.0.0 - VENEA.NET)
NoteTab Light 7 (Remove only) (HKLM-x32\...\NoteTab Light 7_is1) (Version: 7.2 - Fookes Holding Ltd)
OpenOffice 4.1.3 (HKLM-x32\...\{EEA30AEB-8BA7-465B-85D4-098BB99733E7}) (Version: 4.13.9783 - Apache Software Foundation)
PDFsam Basic (HKLM-x32\...\{0F7F1493-D16D-4C7B-A271-17A12168CCC4}) (Version: 3.30.2.0 - Andrea Vacondio)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5331 - CyberLink Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5331 - CyberLink Corp.)
PySol Fan Club edition v.2.0 (HKLM-x32\...\PySol Fan Club edition_is1) (Version:  - )
QWave v1.600 (HKLM-x32\...\QWave) (Version: 1.600 - ACAPsoft)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.4222 - CyberLink Corp.) Hidden
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
ScanSoft PaperPort Viewer 7.0 (HKLM-x32\...\ScanSoft PaperPort Viewer 7.0) (Version:  - )
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
SpywareBlaster 5.5 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden
UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden
VDownloader 4.5.2562 (HKLM\...\{A7E19604-93AF-4611-8C9F-CE509C2B286E}_is1) (Version:  - Vitzo Limited)
Vista Shortcut Manager x64 (HKLM\...\{C7311329-C491-427B-8880-133E84869B3A}) (Version: 2.0 - Frameworkx)
Visual Subst (HKLM-x32\...\Visual Subst) (Version: 1.0.6 - NTWind Software)
WebM Media Foundation Components (HKLM-x32\...\webmmf) (Version: 1.0.1.2 - WebM Project)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.65  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinHTTrack Website Copier 3.48-21 (x64) (HKLM\...\WinHTTrack Website Copier_is1) (Version: 3.48.21 - HTTrack)
WinPcap 4.1.1 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.1753 - CACE Technologies)
Wise Data Recovery 3.83 (HKLM-x32\...\Wise Data Recovery_is1) (Version: 3.83 - WiseCleaner.com, Inc.)
Wise Plugin Manager 1.28 (HKLM-x32\...\Wise Plugin Manager_is1) (Version: 1.28 - WiseCleaner.com, Inc.)

xplorer² lite 32 bit (HKLM-x32\...\xplorer2l) (Version: 3.4.0.3 - Zabkat)

========================= Memory info: ===================================
Percentage of memory in use: 46%
Total physical RAM: 2662.55 MB
Available physical RAM: 1429.96 MB
Total Virtual: 5323.28 MB
Available Virtual: 3644.78 MB

========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.13 GB) (Free:1.36 GB) NTFS
4 Drive h: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
5 Drive j: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
6 Drive m: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
7 Drive n: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
8 Drive p: (PNY-64) (Removable) (Total:62.81 GB) (Free:28.79 GB) NTFS
9 Drive q: (BLACK BETTY 128) (Removable) (Total:119.24 GB) (Free:88.52 GB) NTFS
10 Drive t: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
11 Drive u: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
12 Drive v: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS
13 Drive w: (OS) (Fixed) (Total:454.53 GB) (Free:377.43 GB) NTFS

========================= Users: ========================================
User accounts for \\HARRY-HP

Administrator            Frable                   Guest                    
RD                       


**** End of log ****

Speccy to follow.


Edited by hamluis, 26 September 2017 - 05:07 AM.


#4 latimer141225

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Posted 25 September 2017 - 09:35 PM

Here's the speccy profile:

http://speccy.piriform.com/results/4iollVtS1SwNDZ5vzZNqlub

 

As to points assigned drive letters by Visual Subst, here they are:

 

h: = %userprofile%

j: = C:\Program Files (x86)\Juno

Email app my (late) father used. I keep it to check what little mail he may still get, but that is dwindling.

m: = C:\Games

n: = %userprofile%\Documents

t: = C:\Windows\Temp

u: = C:\Data\command

Place I keep executables I use regularly. In my path.

v: = C:\Data

w: = C:\Windows



#5 hamluis

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Posted 26 September 2017 - 05:20 AM

Download/install/run Data Lifeguard For Windows.

 

Run the Extended Test.

 

Let us know the results (Pass/Fail).

 

Louis



#6 joseibarra

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Posted 26 September 2017 - 05:34 AM

Do you find that the delay only happens once (the first time) and after that there is no delay?


The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#7 latimer141225

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Posted 26 September 2017 - 10:15 AM

Download/install/run Data Lifeguard For Windows.

 

Run the Extended Test.

 

Let us know the results (Pass/Fail).

 

Louis

 

PASS



#8 latimer141225

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Posted 26 September 2017 - 10:18 AM

Do you find that the delay only happens once (the first time) and after that there is no delay?

 

Some of the time, that is the case. But if I close whatever explorer program I'm using (the standard one, or xplorer² lite from zabkat.com), and reopen it later, it will generally recur.



#9 latimer141225

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Posted 11 October 2017 - 09:17 AM

hamluis, you noted a few of my apps that were updatable, and I have since updated two of them, though WiseCleaner.com contends Plugin Manager is up-to-date. dL



#10 hamluis

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Posted 11 October 2017 - 05:01 PM

I would remove any Wise (or similar) product from my system.

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis



#11 latimer141225

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Posted 11 October 2017 - 09:22 PM

 

I haven't used any registry cleaners in a while.

 

What about free/moderate-priced file-recovery products?



#12 hamluis

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Posted 12 October 2017 - 08:14 AM

Valid file-recovery programs pose no threat to the system.  Note that I said "valid" since many of the items put forth by some developers of programs...are nothing but unveriable puffery, if not outright lies/untruths.  My guess would be that anyone who develops an optimizer/registry-cleaner program of any type...is not to be trusted when it comes to programs developed by them which purport to do something other than "optimize" a system.  There are probably more reliable alternatives available.

 

Louis






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