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BSOD IRQL NOT EQUAL OR LESS


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#1 Millieo_____

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Posted 21 September 2017 - 06:57 PM

So, I started getting BSOD the other day and I've been trouble shooting ever since. 

I've went into safe mode and booted with a clean boot and it works fine. 

I enabled everything and I get the BSOD.
This is the error code I got in safe mode

 

BCCode d1

BCP1 00000000000000C8

BCP2 0000000000000002

BCP2 0000000000000000

BCP4 FFFFF88000EBD75E

 

things that come up on the startup menu that i dont know what they are is

 

korey HKCU\SOFTWARE\Microsoft\windows\currentversion\run  (C:\program files (86x)\dooms\korey.exe

presages HKCU\SOFTWARE\Microsoft\windows\currentversion\run (C:\program files (86x)\crassness\musgrove.exe)

deciduous (C:\program files (86x)crassness\musgrove.exe         (  C:\users\appdata\roaming\microsoft\window\start menu\programs\startup

 

I've ran malware, adware, virus scanner and it just won't go away and I don't know what else to do.

 

is this maybe a registry infection? If so could i have a step by step how to remove it manually? 

thank you in advance



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#2 usasma

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Posted 22 September 2017 - 07:07 AM

Try a clean boot to see if you can narrow it down:

Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows

If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).

 

Beyond that, Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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