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Primary drive 1 not found.


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#1 drklang86

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Posted 20 September 2017 - 09:18 PM

When I boot up my 2001 Dell optiplex gx270, I'm given the option to continue (F1), or, continue to set-up (F2).

 

Pressing F1 lets me boot up and go on to Windows XP.

 

Pressing F2 hangs on error message ...

 

Inf file TXTSETup.SIF is corrupt or missing. Status 14. Set up cannot continue.

 

I am new and am a novice.

 

Thanks.


Edited by drklang86, 20 September 2017 - 09:31 PM.


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#2 FreeBooter

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Posted 21 September 2017 - 05:47 AM

I think you are trying to setup Windows XP when you press F2 key as txtsetup.sif  file is store in I386 folder.

Can you tell us what error message you get when you try to boot installed Windows XP?


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#3 hamluis

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Posted 21 September 2017 - 06:03 AM

I have an Optiplex 755 desktop and the same thing occurs on my system.  IMO, it's a BIOS/POST  "issue" but nothing to be concerned with, as long as pressing F1 boots you into Windows.  If you cannot boot into Windows...that's a different story...message may indicate a problem with the boot drive/hard drive.

 

The message should be taken at face value.

 

If you get a black screen with white lettering which includes the message:  "Alert.  Failed to detect one or more drives...", followed by options to press F1, F2, or F5...

 

In my case, I disconnected my optical drive and the message indicates that (properly)...no optical drive is detected during POST.    Apparently, the BIOS for my system is structured so that it is a default item checked in POST.  POST is a pre-boot check done by the system which checks to see if primary hardware components are properly detected.  This happens before any attempt is made to boot into Windows.  Pressing F1 indicates that user is aware of the lack of a given component.

 

POST does not make this assumption on a self-built or non-OEM system, to my knowledge.

 

I receive this screen and message...every time I boot this Optiplex system, I just hit F1 and system boots into Windows.

 

Louis



#4 JohnC_21

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Posted 21 September 2017 - 08:24 AM

See these Dell threads for possible solutions. It pertains to devices in BIOS marked as Unknown.

 

http://en.community.dell.com/support-forums/servers/f/956/t/16387054?pi43407=1

 

http://en.community.dell.com/support-forums/servers/f/956/t/16884411



#5 hamluis

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Posted 21 September 2017 - 10:06 AM

OK...I never tried to find a solution for this on my system...did not think it worth the time...but I have found a solution.

 

The halt occurs as long as the system has ports in an "ON" status but no device is attached/properly connected to motherboard.

 

I went into my BIOS, went to detail for Drives...went to the SATA ports which did not have drives attached.

 

The default setting for all drives in "ON", making easy addition or exchange of drives.  I turned OFF the twp SATA ports where I had no SATA drives attached.  Shut down the system.  Booted system without the routine :) message I had become so accustomed to.

 

Louis



#6 drklang86

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Posted 21 September 2017 - 04:39 PM

Sure. When I boot up installed Windows XP, it goes to a screen stating "primary drive not found. Strike the F1 key to continue, F2 to run the setup utility."



#7 FreeBooter

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Posted 21 September 2017 - 04:46 PM

Does BIOS detect hard disk drive?


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#8 drklang86

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Posted 21 September 2017 - 05:16 PM

yes. model :wdc wd4 00eb-75cpfo

 

drive type     auto

capacity        40020 mb



#9 FreeBooter

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Posted 21 September 2017 - 05:38 PM

Factory reset BIOS you can reset BIOS from BIOS setup utility.


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#10 drklang86

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Posted 22 September 2017 - 03:32 PM

I am unable to factory reset bios. I could not access bios setup utility.



#11 hamluis

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Posted 22 September 2017 - 05:35 PM

Inability to access the BIOS on a 2001 system...would cause me to replace the CMOS battery, whether that makes sense to you or not. They don't last and do their jobs properly forever...and it's an inexpensive attempt to nail down the problem.

 

Link.

 

Link.

 

Louis


Edited by hamluis, 22 September 2017 - 05:40 PM.


#12 drklang86

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Posted 22 September 2017 - 06:31 PM

ok. thanks for getting back to me.i'll work on that.






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