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Windows update W7


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33 replies to this topic

#16 pcpunk

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Posted 27 September 2017 - 01:57 PM

I think you should open with more detail.  On a new install this probably won't install, you will need to follow a Clean Install Procedure.  Is this a new Install, or has it worked well for a period of time and now won't Update?

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#17 pinegum

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Posted 29 September 2017 - 11:36 AM

Yes, I've had no problems installing updates in the past several years, but this one won't INSTALL.



#18 pinegum

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Posted 29 September 2017 - 11:43 AM

JohnC. I did what you suggested it won't install either. It's stuck on "initializing installation", been waiting for half an hour. Can't close the window now either. I have a 32-bit operating system. Is this part of the problem? Everything refers to a 64 or 86???

Thanks for you suggestions



#19 JohnC_21

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Posted 29 September 2017 - 03:10 PM

Sorry, the Readiness tool I linked to is only for 64bit. For 32bit download the 32bit version.

 

https://www.microsoft.com/en-us/download/details.aspx?id=3132&e6b34bbe-475b-1abd-2c51-b5034bcdd6d2=True&751be11f-ede8-5a0c-058c-2ee190a24fa6=True


Edited by JohnC_21, 29 September 2017 - 03:14 PM.


#20 pinegum

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Posted 30 September 2017 - 11:19 AM

JohnC same thing happened with the 32bit fix tool. Hung up on "initializing installation" Tried installing the other two. My computer says they're already installed. Thanks for your patience. Any other suggestions?



#21 JohnC_21

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Posted 30 September 2017 - 12:16 PM

That's all Iv'e got, sorry. I would suggest you post in the Sysnative Update Forum where the experts can look at the requested logs. If you solve the problem please post an update on this thread. Thanks.



#22 FreeBooter

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Posted 01 October 2017 - 08:42 AM

Please go to this page and download Fix Windows Update by Ramesh Kumar and save to your Desktop.
(Click on the hard drive icon with a downward arrow).

  • Extract it to your Desktop.
  • Then, double-click on the program and click the Fix Windows Update button.
  • Reboot your computer and see if it will work now.



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#23 joseibarra

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Posted 02 October 2017 - 02:29 AM

If I was going to suggest the SURT I would also say that it is going to take a while for it to complete.

 

I just ran it on a laptop here and it stayed on this screen:

 

 

...for 17 minutes and 07 seconds according to the stopwatch on my iPhone.

 

In Task Manager you can see it runs at low priority but if you keep watching it you can see that it does not appear to be hung up:

 

 

17 minutes and 07 seconds later:

 

 

The log file timing calculates out to about 16 minutes:

 

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-10-02 03:07

Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store

Summary:
Seconds executed: 956
 No errors detected

 

 

I don't think I have ever seen it NOT finish eventually.


Edited by joseibarra, 02 October 2017 - 02:35 AM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#24 pinegum

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Posted 02 October 2017 - 10:46 AM

What is SURT and how do I use it. The screen copies you showed look very familiar. I'm sure I didn't wait that long. Tell me again what to do and I'll let it run run run run....

Thanks



#25 JohnC_21

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Posted 02 October 2017 - 11:15 AM

SURT = System Update Readiness Tool which you have already tried to run.



#26 hamluis

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Posted 02 October 2017 - 11:15 AM

System Update Readiness Tool (SURT) - http://thetechcookbook.com/system-update-readiness-tool-surt/

System Update Readiness Tool Download - http://www.microsoft.com/en-us/download/details.aspx?id=20858

Louis


Edited by hamluis, 02 October 2017 - 11:16 AM.


#27 pinegum

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Posted 07 October 2017 - 12:05 PM

I was finally able to get the Hotfix (SURT) file to download and install. (Took over an hour) I've got the CBS file logs. How do I attach them to this post to get them to you for review?



#28 JohnC_21

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Posted 10 October 2017 - 10:52 AM

If you create a new admin user does the update install?

 

Have you installed the following two updates. You can check in your Update History.

 

https://www.bleepingcomputer.com/forums/t/650761/new-install-of-win-7-win-updates-trash-it/?p=4276275



#29 hamluis

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Posted 10 October 2017 - 11:42 AM

FWIW: The standalone link provided by Freebooter...should have worked...if you chose the correct version of the September rollup.  The x86 version is for 32-bit Windows installs, while the x64 version is for 64-bit Windows installs. 

 

https://www.catalog.update.microsoft.com/Search.aspx?q=KB4038777

 

If the rollup is already installed, you should get a message saying the this update either does not apply to your installed version of Windows...or already is installed.

 

Louis


Edited by hamluis, 11 October 2017 - 05:03 PM.


#30 pinegum

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Posted 11 October 2017 - 03:04 PM

Attached File  CBS Summary.jpg   92.85KB   0 downloadsAttached File  CBS Summary.jpg   92.85KB   0 downloadsI've attached the summary at the bottom of the huge file that Hotfix generated. It took over a hour to run. as you can see I've got lots of failed items. Anyone have a suggestion? Don't know if the file attached or not. (How do I attach a copy of the file?

 

 






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