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Hard drive 1 TB only shows 221 GB


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#1 harddrivefailurehelp

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Posted 17 September 2017 - 07:38 PM

I have a Toshiba Satalite S875-D computer in my house which would not boot so I made a windows 10 home Bootable USB and started it up and worked good and when I checked the hard drive capacity it only showed 221 GB and the HDD was 1TB please help, feel free to ask questions. The drive name is OS (C:) and has a windows icon on it and it is unactivated version of windows. Thanks and have a great day sorry for bad grammer was written on a samsung galaxy s2.


Edited by harddrivefailurehelp, 17 September 2017 - 07:39 PM.


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#2 zainmax

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Posted 17 September 2017 - 07:48 PM

How You checked it and how you got this number? 
Are You administrator for this drive and can see all partitions? If so, share picture, where are visible all partitions.


#3 deltawar567

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Posted 17 September 2017 - 09:53 PM

What was the last thing you did on this computer before this event occured?



#4 harddrivefailurehelp

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Posted 20 September 2017 - 04:39 PM

how would i do that



#5 JohnC_21

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Posted 20 September 2017 - 04:55 PM

I have a Toshiba Satalite S875-D computer in my house which would not boot so I made a windows 10 home Bootable USB and started it up and worked good and when I checked the hard drive capacity it only showed 221 GB and the HDD was 1TB

 

The computer was pre-installed with Windows 10 or was it upgraded from 7 or 8?

 

You said the USB worked good. Do you mean you reinstalled Windows 10 or you only checked the drive size with the bootable USB?

 

Is there data you need recovered from the hard drive?

 

When you said the computer will not boot, did it give any error during the boot process?



#6 FreeBooter

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Posted 20 September 2017 - 04:55 PM

This happen to me ones i have use Disk Management console to delete partition and format HDD. You can open Disk Management console by typing diskmgmt.msc into Start Menu.


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#7 hamluis

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Posted 20 September 2017 - 05:07 PM

Please...post a snapshot from Disk Management that reflects all drives (upper and lower portions of screen).

 

Louis



#8 harddrivefailurehelp

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Posted 24 September 2017 - 08:13 PM

 

I have a Toshiba Satalite S875-D computer in my house which would not boot so I made a windows 10 home Bootable USB and started it up and worked good and when I checked the hard drive capacity it only showed 221 GB and the HDD was 1TB

 

The computer was pre-installed with Windows 10 or was it upgraded from 7 or 8?

 

You said the USB worked good. Do you mean you reinstalled Windows 10 or you only checked the drive size with the bootable USB?

 

Is there data you need recovered from the hard drive?

 

When you said the computer will not boot, did it give any error during the boot process?

 

it was an update from windows 7 no ata was recovered no it wouldnt boot but i got windows 10 then it booted just fine


Please...post a snapshot from Disk Management that reflects all drives (upper and lower portions of screen).

 

Louis

how would i do that



#9 hamluis

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Posted 25 September 2017 - 06:51 AM

Access Disk Management In Windows 10

 

Take Screenshot, Windows 10

 

To post the screenshot to your topic, go to Reply to this topic box...click More Reply Options button in lower left of box...use the Attach Files section which is now visible.

 

Louis

 

 



#10 harddrivefailurehelp

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Posted 26 September 2017 - 03:53 PM

Could someone please tell me very detailed steps on how to fix it please.


Edited by harddrivefailurehelp, 26 September 2017 - 03:54 PM.


#11 JohnC_21

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Posted 26 September 2017 - 04:07 PM

You can currently boot into Windows 10? If yes please post a screenshot of Disk Management.

 

Type Disk Management in the search box. Capture the screen with the snipping tool which you can also search for.



#12 harddrivefailurehelp

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Posted 06 October 2017 - 09:58 PM

Access Disk Management In Windows 10

 

Take Screenshot, Windows 10

 

To post the screenshot to your topic, go to Reply to this topic box...click More Reply Options button in lower left of box...use the Attach Files section which is now visible.

 

Louis

 

 



#13 harddrivefailurehelp

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Posted 06 October 2017 - 09:59 PM

Access Disk Management In Windows 10

 

Take Screenshot, Windows 10

 

To post the screenshot to your topic, go to Reply to this topic box...click More Reply Options button in lower left of box...use the Attach Files section which is now visible.

 

Louis

 

 

file:///C:/Users/Me123/Downloads/Capture.PNG



#14 JohnC_21

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Posted 07 October 2017 - 08:08 AM

 

Access Disk Management In Windows 10

 

Take Screenshot, Windows 10

 

To post the screenshot to your topic, go to Reply to this topic box...click More Reply Options button in lower left of box...use the Attach Files section which is now visible.

 

Louis

 

 

file:///C:/Users/Me123/Downloads/Capture.PNG

 

You need to click "More Reply Options" next to the Post button and attach the Capture.png file in your Downloads folder.



#15 harddrivefailurehelp

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Posted 07 October 2017 - 10:51 AM

here is what it looks like please help and have a great day.

Attached File  Capture.PNG   105.67KB   1 downloads






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