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Repeating processes in task manager under processes and start up


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#1 axemblack

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Posted 17 September 2017 - 05:50 AM

I was trying to fix an audio issue by updating Realtek audio manager drivers. My sound does not work now and when I try to do anything in the Realtek audio manager it does not work. The manager freezes, and I have to restart the computer to get it back but it will freeze again when I try to do anything. I noticed that when I open the task manager, I see multiple instances of processes that I did not before. 2 instances of firefox, 5 instances of twitch, 3 instances of spotify. When I look at the start up tab, these programs have 5 instances of them along with realtek having some things under it that I'm not sure are normal. I've noticed spotify and firefox being more sluggish as well.

 

This is Windows 10 64-bit. Would love to know why it's not working and how I can get my programs to run the usual number of instances. I know that certain programs to have multiple processes, sometimes the same name and sometimes different (spotify web helper for example). But I'm pretty sure there are not supposed to be 5 instances

 

Edit - Just checked after restarting a few times, spotify went from 5 start up processes to 6..

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Edited by axemblack, 17 September 2017 - 06:00 AM.


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#2 Just_One_Question

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Posted 17 September 2017 - 08:16 AM

Start your computer into safe mode with networking. Uninstall and delete your current audio drivers. Download and install the new drivers from the official Realtek website. Restart your computer. Is everything okay now? Do you have sound? If you have sound, good. If everything works fine, great! If you still have problems, try downloading, installing and running Malwarebytes, Avast (or any anti-virus by your choice if you don't have any) and AdwCleaner. Then, on your keyboard press the Windows key + R simultaneously. Then, type Cleanmgr. Then, press Enter. Then, press OK. Then, wait for the clean-up to finish. Then, restart your computer. Is the task manager problem gone? Are there any other issues? Good luck!:)



#3 dc3

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Posted 17 September 2017 - 09:45 AM

Try doing a System Restore, you will want to use a restore point dated prior to this problem.

Press the Windows key windows-key.png  and the R key to open the Run box.

When the Run box opens copy and paste rstrui.exe in the search box, then click/tap on OK.

When System Restore opens click/tap on Next.

In the page that opens there will be a box in the lower left portion of the page for Show more restore points.  Place a check in this  box, then select a date prior to the start of the problem.  Next will now be accessible, click/tap on it to continue.  Follow the direction to complete the restore.

Follow the instructions that appear.


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#4 axemblack

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Posted 17 September 2017 - 07:01 PM

I did the system restore. I have sound now, but I still have the problem with the multiple processes in the task manager.

 

ec08dffd30ecefa8de5d5df7cd03ec14.pngc651ed28f9887e8c23bb65c776a0bd5a.png


Edited by axemblack, 17 September 2017 - 07:03 PM.


#5 Just_One_Question

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Posted 17 September 2017 - 07:04 PM

That's not a problem, that's just how it's supposed to be, I think.:)



#6 axemblack

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Posted 17 September 2017 - 07:11 PM

Alright, the slow down is gone. If that's how it is that's how it is, but I've seen the spotify go from 5 initial processes on startup to 6, so I was a little confused






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