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Almost all files unable to be accessed

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#1 vinnishi


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Posted 16 September 2017 - 08:28 PM


I've never been more relieved - my files are back to normal. Thank you all for reading/giving advice.


The solution was actually quite dumbfounding: just running sfc /scannow and DISM commands (DISM /Online /Cleanup-Image /CheckHealth, DISM /Online /Cleanup-Image /ScanHealth, and DISM /Online /Cleanup-Image /RestoreHealth), in the command console a second time.


Hopefully anyone else with this same issue will be able to make use of this solution.


Again, thank you all at BleepingComputer,






As of a few days ago, almost every one of my files gives me this error message when they are opened: https://imgur.com/a/WvYxl


The only files/things I can run are the basic windows applications and google chrome (very odd) - and I have the exact same issue with any new files downloaded or accessed through a USB drive.


Strangely enough, every one of my files is inaccessible - both on my HDD (~2 years old), and my SSD (~3 months old) - making me believe this might not be a hardware, but a software issue.


This is a list of all the things I've tried to fix the issue:

  • I've tried fixing this by running DISM commands, which returned a: "The drive is either corrupted or unreadable" error message in the console.
  • Also the chkdsk command which has made no changes after rebooting and running it.
  • Tried running the error checker on both my HDD and SSD - both returning no errors found.
  • I've also tried running sfc /scannow which fully completes, but says certain files were not able to be recovered from corruption.
  • Following an answer from a Microsoft associate to someone else having this exact issue (which I found on the answers page of the Microsoft website), I tried uninstalling/reinstalling Microsoft C++ essentials -- proceeded each time by the exact same error message. 
  • Finally, as a last resort, I've tried completely recovering and resetting the PC to no avail when Windows says it was not able to complete after reaching ~33% of finishing the process.


Has my hard drive reached the end of its life span, and I should just replace it? Or is there possibly another way to fix this issue without new components?


Thank you for reading,



Attached Files

Edited by vinnishi, 16 September 2017 - 10:11 PM.

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#2 RolandJS


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Posted 16 September 2017 - 08:44 PM


I take it you already been there, read that -- I'll try to keep up with you, learn from your experience.  I too need to know this.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.


Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

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