Friend's computer will only boot to desktop, but other than the wallpaper, screen is blank - no shortcut icons, nothing. Trying to get this guy to upgrade to new computer but he is stubborn. Likes his Vista, so seeing what I can do for him. Only way he can shut it down is holding power button, but reboot has the same outcome. Any ideas what I can try? Would a system restore or recovery be possible since vista is no longer supported? No system image available to use.