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Windows Explorer's erratic behaviour - Windows 8.1


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#1 compbuff

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Posted 14 September 2017 - 01:21 PM

Hi,

 

I recently found my Windows Explorer working erratically at random times. I would use Windows explorer and it would be fine normally unless I was spending lengthy amount of time with an open folder in Windows explorer and opening another WIndows for a different folder and copying, moving or saving new or current files from other folders and/or from new pdf files saved for example and it would usually start to act behave erratically which could occur after an hour or more when I would suddenly right click to save or perhaps move a file and then it would start highlight in grey or black that part the cursor right clicked and suddenly another, and then I might try closing it and when it re-opened the same behaviour would occur again. If I tried continuing doing so it would get to the point where the cursor for Windows explorer just goes round and round continuously or just freezes and won't close and I have to restart my computer. 

 

I have scanned my laptop using my own security tools, Avast Premier and Malwarebytes Anti-malware, as well as the online security scanners Panda Cloud Cleaner and ESET online scanner. None of those found any issues. I then ran sfc /scannow and no integrity violations or issues showed up. I then also ran Windows Memory diagnostic test which showed not issues with my RAM. 

 

I have attached two files showing examples of what happens, and would appreciate any help and advice on what I could do to fic the issue.

 

Kind regards

Attached Files



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#2 Chris Cosgrove

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Posted 17 September 2017 - 05:12 PM

If this problem did indeed start recently have you tried doing a system restore to before the date it started ?  Depending on whether or not you have the 1703 Creators' update installed it is either 'Win key+X - Control panel - Recovery' or 'Win key - Settings - System - Control panel - Recovery'.

 

Once you get to 'Recovery' start the 'Restore' process but pick a date that is from before the start of your problem. You will get a warning that this is irreversible, just accept the warning and continue the restore and let it finish before you try to do anything else.

 

Chris Cosgrove



#3 dc3

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Posted 18 September 2017 - 10:57 AM

@Chris

 

This computer is running Windows 8.1, the Creators update (1703) is for Windows 10.  The only use for it in Windows 7 or Windows 8.1 is as a starting point to upgrade to Windows 10.

 

How to Upgrade to Windows 10 Version 1709 or 1703 (Fall Creators - Microsoft Community


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 Chris Cosgrove

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Posted 18 September 2017 - 06:06 PM

Oops !

 

That's twice in a fortnight I have mistaken which section I am in !  I must try harder !

 

Apologies.

 

Chris Cosgrove



#5 dc3

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Posted 19 September 2017 - 10:36 AM

I would tell you that this has never happened to me, but I know that there would be a bolt of lightning headed my way for lying like this. :hysterical:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 compbuff

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Posted 15 November 2017 - 07:24 AM

Sorry I never replied to this post. I had resolved the issue not long after posting at the time and had no further right-click issues in explorer until now, and of a rather unusual one I have not had before. Meanwhile I am going through the usual security checks and running system file checker and exhausting all other options to see if I solve the problem before I start a new post should I be unable to resolve it. 






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