Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC very slow and large fps drops after moving


  • Please log in to reply
8 replies to this topic

#1 spara94

spara94

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 14 September 2017 - 12:01 PM

Hello,
 

I built a computer a few years ago for work (simple things, microsoft word, etc), listening to music, films and League of Legends. I think it has never worked perfectly (long boot times, high cpu usage, turning on during the night) but it was enough for what I needed to do.

2 weeks ago I moved it about 25 km from one house to another, by car. After this, the first time I played league of legends the pc turned off after about 10 minutes in game. This would have no warning, no "turning off", screen, just power directly off. It would then try to restart and turn off after a few seconds. It could power on again if it stayed off for a while, but the problem would repeat, even while doing simpler tasks (but League did make it happen faster). The first time it happened, it happened simultaneously with a TINY accidental knock on the right side of the computer with my foot. I thought it was a problem with the GPU overheating so I opened the case and took some dust out, alot of dust was trapped in the fan. A quick test showed that the problem didn't repeat but I would have some fps drops while playing (nothing too bad but noticeable).

I have now moved to a different country and sent the computer in a box via courier. It had a 4 day journey and despite my best efforts in protecting and covering it with clothes and bedclothes, upon opening the box I noticed that the case had taken some damage on the front panel. I booted it up and it seemed ok until I tried playing a game. The FPS is constanly very low and unplayable. The computer struggles even with the simplest of tasks.

Here is a UserBenchmark. Windows 10 is currently running on it.
 
 
CPU: Intel Core i3-4130 - 4.5%
GPU: AMD HD 7750 - 9.5%
 
What should I do? Do you think it is because of the various movements and how can I check? Like I said, it has never been perfect but it seems to have deteriorated all together. Thank you for any help and suggestions you may have.
PS I don't know if the problem is hardware, but it's my safest bet for the time being, as far as my limited knowledge can lead me to believe.
EDIT: I should add that the fps problems don't only occur with league of legends but also with other games (heroes of the storm) and with userbenchmark's CPU test, so I've ruled out league being the problem.

Edited by spara94, 14 September 2017 - 12:09 PM.


BC AdBot (Login to Remove)

 


#2 dicke

dicke

    Paraclete


  • Members
  • 2,137 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:08:44 AM

Posted 14 September 2017 - 03:36 PM

The shut downs sound like a component is failing when it gets warm [hot] or a voltage in the power supply is dropping because of a failure within it.

 

Have you  checked temperatures to see if things are getting hot [above normal operating temps]?

 

For starters I'd open the case, remove the boards and drives, clean everything and look carefully for damage or indications of component failure.

When you reassemble the system, check all of your connections to be sure they are correct and secure.

 

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#3 spara94

spara94
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 14 September 2017 - 04:11 PM

The shutdown hasn't occured again since I cleaned the GPU fan. Since that first clean and the last move it's just very slow, especially when playing games or multi-tasking.

 

I'm going to get compressed air and a brush tomorrow and give it a good clean. Someone also suggested I try and run it with the side panel off after cleaning. In the meanwhile, this is a test with open hardware monitor (the computer was pretty idle when I ran it):

 

 
Open Hardware Monitor Report
 
--------------------------------------------------------------------------------
 
Version: 0.8.0.0
 
--------------------------------------------------------------------------------
 
Common Language Runtime: 4.0.30319.42000
Operating System: Microsoft Windows NT 10.0.14393.0
Process Type: 64-Bit
 
--------------------------------------------------------------------------------
 
Sensors
 
|
+- MSI H97M-E35 (MS-7846) (/mainboard)
|  |
|  +- Nuvoton NCT6779D (/lpc/nct6779d)
|  |  +- CPU VCore      :    0.872    0.864    0.872 (/lpc/nct6779d/voltage/0)
|  |  +- Voltage #2     :    1.008        1    1.008 (/lpc/nct6779d/voltage/1)
|  |  +- AVCC           :    3.376    3.376    3.376 (/lpc/nct6779d/voltage/2)
|  |  +- 3VCC           :    3.376    3.376    3.376 (/lpc/nct6779d/voltage/3)
|  |  +- Voltage #5     :    1.104    1.104    1.104 (/lpc/nct6779d/voltage/4)
|  |  +- 3VSB           :    3.424    3.424     3.44 (/lpc/nct6779d/voltage/7)
|  |  +- VBAT           :    3.344    3.344    3.344 (/lpc/nct6779d/voltage/8)
|  |  +- VTT            :    1.008    1.008    1.008 (/lpc/nct6779d/voltage/9)
|  |  +- CPU Core       :       82       82       93 (/lpc/nct6779d/temperature/0)
|  |  +- Temperature #2 :       33       33       33 (/lpc/nct6779d/temperature/2)
|  |  +- Fan Control #1 :       60       60       60 (/lpc/nct6779d/control/0)
|  |  +- Fan Control #2 :  98.0392  98.0392      100 (/lpc/nct6779d/control/1)
|  |  +- Fan Control #3 :  49.8039  49.8039  49.8039 (/lpc/nct6779d/control/2)
|  |  +- Fan Control #4 :  49.8039  49.8039  49.8039 (/lpc/nct6779d/control/3)
|  |  +- Fan Control #5 :  49.8039  49.8039  49.8039 (/lpc/nct6779d/control/4)
|
+- Intel Core i3-4130 (/intelcpu/0)
|  +- Bus Speed      :      100      100  100.003 (/intelcpu/0/clock/0)
|  +- CPU Core #1    :  800.002  800.001  3400.09 (/intelcpu/0/clock/1)
|  +- CPU Core #2    :  800.002  800.001  3400.09 (/intelcpu/0/clock/2)
|  +- CPU Core #1    :       78       78       97 (/intelcpu/0/temperature/0)
|  +- CPU Core #2    :       81       80       92 (/intelcpu/0/temperature/1)
|  +- CPU Package    :       82       82       97 (/intelcpu/0/temperature/2)
|  +- CPU Total      :  1.95313  1.95313  26.6529 (/intelcpu/0/load/0)
|  +- CPU Core #1    :   1.5625 0.769234       50 (/intelcpu/0/load/1)
|  +- CPU Core #2    :  2.34375        0  22.7273 (/intelcpu/0/load/2)
|  +- CPU Package    :  5.42555  5.39141  12.5439 (/intelcpu/0/power/0)
|  +- CPU Cores      :   0.4122 0.384351  6.17986 (/intelcpu/0/power/1)
|  +- CPU Graphics   :        0        0        0 (/intelcpu/0/power/2)
|  +- CPU DRAM       : 0.437428 0.433404 0.687568 (/intelcpu/0/power/3)
|
+- Generic Memory (/ram)
|  +- Memory         :  55.6061  55.6061  56.4285 (/ram/load/0)
|  +- Used Memory    :  2.18869  2.18869  2.22106 (/ram/data/0)
|  +- Available Memory :  1.74737    1.715  1.74737 (/ram/data/1)
|
+- AMD Radeon HD 7700 Series (/atigpu/0)
|  +- GPU Core       :     0.95     0.95     0.95 (/atigpu/0/voltage/0)
|  +- GPU Core       :      300      300      300 (/atigpu/0/clock/0)
|  +- GPU Memory     :      150      150      150 (/atigpu/0/clock/1)
|  +- GPU Core       :       37       37       38 (/atigpu/0/temperature/0)
|  +- GPU Core       :        0        0       38 (/atigpu/0/load/0)
|  +- GPU Fan        :       39       39       39 (/atigpu/0/control/0)
|
+- ST3200822AS (/hdd/0)
|  +- Temperature    :       32       32       33 (/hdd/0/temperature/0)
|  +- Used Space     :  43.0482  43.0481  43.0482 (/hdd/0/load/0)

Edited by spara94, 14 September 2017 - 04:13 PM.


#4 yu gnomi

yu gnomi

  • Members
  • 530 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Chicago suburb
  • Local time:07:44 AM

Posted 14 September 2017 - 04:23 PM

You can use open Hardware Monitor to watch temps in real-time. Under View menu, check the 'View Gadget' option, and then in the main program, right click on all the temps (and anything else) you want to monitor, and select 'Show in Gadget' from the menu.

 

This is what the gadget looks like on my desktop.

 

 Gadget.png?dl=0



#5 spara94

spara94
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 14 September 2017 - 04:53 PM

You can use open Hardware Monitor to watch temps in real-time. Under View menu, check the 'View Gadget' option, and then in the main program, right click on all the temps (and anything else) you want to monitor, and select 'Show in Gadget' from the menu.

 

This is what the gadget looks like on my desktop.

 

 Gadget.png?dl=0

My CPU is about 70 degrees C on idle and very easily goes up to 95 when under relatively low stress (6 tabs open with 2 videos going). I'm reading that's quite high. My GPU temperature is fixed around 43 C


Edited by spara94, 14 September 2017 - 04:53 PM.


#6 yu gnomi

yu gnomi

  • Members
  • 530 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Chicago suburb
  • Local time:07:44 AM

Posted 14 September 2017 - 06:48 PM

those temps are very high, and are probably why your PC is slow. My guess would be that either the heat sink on top of your CPU is no longer in contact with the lid over your CPU, or the thermal paste needs to be replaced, or the heat sink is not being cooled.

 

If your CPU is liquid cooled, you need to make sure the pump is working and the heat sink is in contact with the CPU lid. If you only use air cooling, then make the the CPU fan is working and that the heat sink is in contact with the CPU lid. If that much seems good, then I think it must be the thermal paste.

 

Someone else on these forums may have other suggestions though.



#7 spara94

spara94
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 15 September 2017 - 07:13 AM

So I opened it to give it a clean and...the CPU fan had come off the CPU. I seem to have put it back and it feels much better now. Also gave it a good clean inside. If I don't post again it means that everything is back to normal!

 

Thank you all very much!



#8 spara94

spara94
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:44 PM

Posted 15 September 2017 - 11:44 AM

Now it's definitely alot better but it's definitely not good. I still get big FPS when games are in "busier moments", and the CPU temperatures are still not good, about 65 when idle and 99 when in game (all Centigrade). The fans all seem to be spinning ok and the GPU remains at 43 degrees. It's air cooled btw.

 

Think I should try the thermal paste next.


Edited by spara94, 15 September 2017 - 11:44 AM.


#9 yu gnomi

yu gnomi

  • Members
  • 530 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Chicago suburb
  • Local time:07:44 AM

Posted 15 September 2017 - 02:05 PM

Make sure to scrape off the old paste before applying new paste. There are U-tube videos showing experts applying paste and installing heat sink, fans, etc. if you want to see it done first.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users