I got a guy that called me and said he was from Microsoft and he needed to fix some errors on my desktop. He had me hold down the windows icon and hold down the r key simultaneously. Then told me to type MSCONFIG at which point he took control of my computer.he said he was transferring me to his supervisor to make the necessary changes.I told him I was on a fixed income and could not afford any changes. "At no charge to you ma'am" so when this "supervisor" asked for money I told him the otherguy had assured me there was no charge he got very abrupt and angry saying "who told you that" then angrily said you can use your computer and hung up. I was called 7 more times from the same# (202 765 1234) which I didnt answer. When i got on my computer a short time later they were trying to type me messages blocking my screen so i kept hitting the windows icon to log out and eventually did. After a few hours I tried together on my computer and have been locked out. It now requires a log in password. What can i do? I can't even get into safe mode.
Edited by hamluis, 14 September 2017 - 07:46 AM.
Moved from Win 7 to Gen Security - Hamluis.