Hello, any help would be fine. I have been trying to figure out why my computer has been acting so weird, not long ago I had to Factory Reset my PC three times but thought the last one got rid of the problem. I am not the smartest with PCs but I know my machines messed up. I have installed many antivirus, anti-malware, and ad-ware products including some from you guys on this website but they have not found a problem at that time so I thought things was ok, until recently.
I have noticed it seemed with the more my PC's "Windows Update" updated my Laptop, the more weirder my PC seemed to be, which I expected a LITTLE bit of that.
However, when it first started messing up (before I started restoring) it became a bit glitchy, and was running really slow. I tried using my antivirus at the time which was AVAST!, and malwarebytes but they said all was clean. Then my computer started getting the blue screens of death and had to use the startup restore setting, since I was afraid it would keep the problem if I just used the refresh option...
It seemed to work for a little bit, then I noticed I could not reinstall any antivirus/malware software but could get other things back. So I proceeded to try one more time.
IT has been nearly a month and now I seem to be back where I started although I can install antivirus and stuff, they still say there is no problem so I been trying all I could find to figure out from other antivirus programs to see if they could.
I try not to go on any website I do not know, nor do I download things from bad website.
I used to have one COM Surrogate appear in my taskman that i never saw, but it would disappear after a few seconds without me doing anything. Now there are always two and sometimes three that popup, although when there are three one COM Surrogate never closes with the other two.
Then I started seeing other multiple name files. When I click on them they say they are trusted and part of windows and are in the System32 folder.
But those are the only ones I see. Then i found something called sfc/scannow that I didnt think I ran before so i gave it a go and it said i had corrupted files and it could not repair them.
So i am pretty sure i have something wrong with my machine. any help would be nice, i dont really have the cash to buy a new laptop or to get it looked at
[Im sorry i forgot to include that my PC is an HP Laptop with windows 8.1 with BING 64bit]
Now i keep getting a "Network change detected" on my Chrome, then it loads the page after a few seconds.
Edited by hamluis, 07 October 2017 - 09:08 AM.
Moved from Win 8 to Am I Infected - Hamluis.