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Can't download in Win10


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#1 digorok

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Posted 13 September 2017 - 10:34 PM

I have a auto scan tool that can not download updates using Win10.

It's a Launch CReader viii tool.

I've tried to use the Compatibility Mode, but it doesn't even appear when I click on Properties.

It need to download of a "Launch Creader update too"l to be started.

Can't even get it to open.

The web site does say WinXP and Win7 needed. 

Is there a way to do it in Win10?????

Hard to find anyone with Winxp or Win7 these days.

 

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#2 opera

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Posted 14 September 2017 - 01:14 AM

Are you following these steps?

 

http://www.launchtech.co.uk/creader-update-guide/



#3 dc3

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Posted 14 September 2017 - 10:12 AM

This little tidbit may shed some light on this issue.

 

This OBD2 scanner supports online updating via windows XP or windows 7 or windows 8 (enterprise version) & windows 10 (enterprise version).

 

Is your version of Windows 10 the Enterprise version?


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#4 digorok

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Posted 14 September 2017 - 02:10 PM

Thanks opera, I'll give it a try when I have some free time.

Thanks Beeping, I'm almost sure I don't have the enterprise version. It came with the computer.

 

I'm sure this is a china version scanner. They are all made in china, but for some reason the china version says it needs Winxp or Win10.   

 

Dell Inspiron 3252

Win 10 Home

Firefox



#5 dc3

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Posted 14 September 2017 - 02:59 PM

How are you trying to update this scanner, please be very specific.

 

What is the full version of this scanner.  For example is this the X-431?


Edited by dc3, 14 September 2017 - 03:16 PM.

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#6 digorok

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Posted 14 September 2017 - 05:33 PM

It is a Launch CReader VIII.

Got it on ebay.



#7 digorok

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Posted 14 September 2017 - 05:39 PM

Opera..... I went to the site and tried to register.  In the product name, there was no listing for Creader viii.  Guess it's not supported by this site.  

Looks like it may be for the older models from Launch.


Edited by digorok, 14 September 2017 - 05:41 PM.


#8 opera

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Posted 15 September 2017 - 01:04 AM

Last  throw of the dice :)

 

https://storify.com/kingbolen/how-to-update-creader-viii-crp129-online



#9 mightywiz

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Posted 15 September 2017 - 10:32 AM

here is another Idea!

 

did it come from china?   it may be a knockoff and won't ever update or it could even be a USA distributor that is selling the knockoff stuff.  not as common but still happens.  the chinese are good at taking a firmware and coding it to work with their cheap hardware to make it look legit, but then you can't do simple things like update.  unless you go to their website and get the knockoff firmware.   I would go back into your ebay history and see if you can still see the seller and ask them where to download the update's from if it is a knockoff.

 

update:

 

so I just googled the scanner and there are knockoff's out and about of that exact model and since your's won't update I bet you got duped!

 

here is an ebay posting about your product:

http://www.ebay.com/gds/Beware-Counterfeit-Launch-X431-Diagnostic-Tools-/10000000177561303/g.html


Edited by mightywiz, 15 September 2017 - 10:44 AM.


#10 mightywiz

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Posted 15 September 2017 - 10:51 AM

here is a posting for a chinese version.  If you read down the description it gives you instructions on how to update it.

 

http://www.ebay.com/itm/Updatable-LAUNCH-Creader-CRP123-OBD2-Car-Code-Reader-Engine-ABS-SRS-Transmission/272798991485?_trkparms=aid%3D555019%26algo%3DPL.BANDIT%26ao%3D1%26asc%3D41375%26meid%3D49e303b8757e4d498c8706f59e008ed3%26pid%3D100508%26rk%3D1%26rkt%3D1%26&_trksid=p2045573.c100508.m3226



#11 digorok

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Posted 15 September 2017 - 02:10 PM

here is another Idea!

 

did it come from china?   it may be a knockoff and won't ever update or it could even be a USA distributor that is selling the knockoff stuff.  not as common but still happens.  the chinese are good at taking a firmware and coding it to work with their cheap hardware to make it look legit, but then you can't do simple things like update.  unless you go to their website and get the knockoff firmware.   I would go back into your ebay history and see if you can still see the seller and ask them where to download the update's from if it is a knockoff.

 

update:

 

so I just googled the scanner and there are knockoff's out and about of that exact model and since your's won't update I bet you got duped!

 

here is an ebay posting about your product:

http://www.ebay.com/gds/Beware-Counterfeit-Launch-X431-Diagnostic-Tools-/10000000177561303/g.html

Seemed to be legit.

Came from china DBSCar.

Seems to work fine.

Just can't load updated information.

I'll see if I can do it in a Winxp or Win7 system. I know someone must still be using it. 



#12 digorok

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Posted 15 September 2017 - 02:17 PM

I'm not to good at this computer stuff.

Same web site I've been on trying to do this.

I did register it.

Got to the list of downloads.

Downloaded and saved the "CReader Update tool". It loos like a zip file. 

I'm using Open Office.

When I try to open it, I get a "Filter selection" box.

No matter what I choose, it won't open. 

This is where I'm stuck. 



#13 mightywiz

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Posted 15 September 2017 - 02:24 PM

why would you use open office to open a compressed file?

 

the photos show a .rar file.  in that case you need to download Winrar and install then install Winrar.  after it's installed then you can double click on the .rar or .zip file and then run the file inside it.  then it should run your program to do the update


Edited by mightywiz, 15 September 2017 - 02:26 PM.


#14 digorok

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Posted 15 September 2017 - 09:04 PM

I don't know.

I downloaded the file to the desktop.

Click on it to open it, and the "filter Selection" box comes up.

That's as far as it goes.

I think it's a zip file because it say zip at the end of the description.

Don't have MS office.



#15 opera

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Posted 16 September 2017 - 12:01 AM

Perhaps your zip file association in Windows 10 is corrupt or missing.

 

See this page here and read it carefully then scroll down to where the zip file fix is and run it. (Option 2)

 

https://www.tenforums.com/tutorials/8703-restore-default-file-type-associations-windows-10-a.html?filter[1]=File+Folder+Settings






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