Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dual screen disaster


  • Please log in to reply
4 replies to this topic

#1 moputertech

moputertech

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:20 PM

Posted 13 September 2017 - 02:18 PM

Hello,

 

I have a Dell Vostro 3550 laptop running Windows 10 Pro. Here's the issue. If I use the generic video driver, the laptop screen is fine, but can't clone it to my projector. If I update the video drivers (Intel HD 3000), my laptop screen disappears and is only on my projector (HDMI).  As a test, I plugged a monitor into the VGA port and voila, the video is there too...but not on my main screen. I tried clone, extend, only PC and only 2nd screen...no good.  Can someone please help???

 

Thank you!!

 

P.S.  All drivers are updated from Dell and Intel.



BC AdBot (Login to Remove)

 


#2 britechguy

britechguy

    Been there, done that, got the T-shirt


  • Moderator
  • 8,976 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Staunton, VA
  • Local time:02:20 PM

Posted 13 September 2017 - 03:04 PM

What version and build of Windows 10 are you running.   If you need to get this hit the Windows Key, immediately type "winver" (sans quotes), then hit enter.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#3 moputertech

moputertech
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:20 PM

Posted 13 September 2017 - 04:11 PM

Windows 10 Pro

Version 1703

Build 15063.608



#4 JohnC_21

JohnC_21

  • Members
  • 24,418 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:20 PM

Posted 13 September 2017 - 04:30 PM

When using multiple displays are you setting them inside of Windows 10 using the Windows key + P or are you setting the displays inside of the intel graphics driver?

 

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005599.html



#5 britechguy

britechguy

    Been there, done that, got the T-shirt


  • Moderator
  • 8,976 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Staunton, VA
  • Local time:02:20 PM

Posted 13 September 2017 - 05:08 PM

In addition to JohnC_21's input, which you should look through first, did this just crop up post-update?   Build 608 just started rolling out yesterday, and I (oddly enough) got it on the first day.  


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users