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8 replies to this topic

#1 johngod

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Posted 13 September 2017 - 12:27 PM

I have a Laptop Gateway,model #ma2a with Windows XP media center edition 2005. Connected to x-finity camcast cable and no router.
I was having trouble with it so I decided to do a system restore to factory settings.
Now I can't get on the internet.Says page cannot be displayed.In network connection has a red X at local area connection,says network cable unplugged, but I'm wireless. Also says, wireless network connection and 1394 connection, both of them connected so it says. But I can't get on the internet.
Please help if you can,
Thanks,
johngod

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#2 mikey11

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Posted 13 September 2017 - 12:33 PM

are you connecting wireless?....or you have a cable plugged into your modem/router?



#3 mikey11

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Posted 13 September 2017 - 12:36 PM

click the following......

 

start > control panel > performance/maint > system > hardware > device manager

 

go to network and click the + to expand that field...what is listed there? are there any yellow flags?



#4 johngod

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Posted 13 September 2017 - 12:36 PM

Connected wireless. Only have cable modem.

#5 johngod

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Posted 13 September 2017 - 12:46 PM

No yellow flags.
Listed is:1394 Net Adapter
Intel®Pro/Wireless 2200BG Network Connection
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller

#6 hamluis

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Posted 13 September 2017 - 01:08 PM

What browser?  If IE, what version?

 

IE8 is the only version supported (actually, XP is unsupported now) and many websites do not allow access to IE8 and earlier versions.

 

Louis



#7 JohnC_21

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Posted 13 September 2017 - 01:24 PM

When you did a factory reset what SP version does your OS now have? Right click on the empty desktop and select Properties.

 

xp_properties.png



#8 johngod

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Posted 13 September 2017 - 02:09 PM

Before I did the factory reset the XP ran okay but slow.
Service Pack 2

#9 JohnC_21

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Posted 13 September 2017 - 02:30 PM

What SP is currently on the computer or does it have a SP installed?






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