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Posted 13 September 2017 - 08:47 AM
Posted 13 September 2017 - 08:54 AM
Posted 13 September 2017 - 09:01 AM
Please try below programs one at time.
Download and run the Windows Update Troubleshooter.
Automatically reset Windows Update components
Posted 13 September 2017 - 09:07 AM
Posted 13 September 2017 - 10:07 AM
just let it set overnight if need be, the restore process can take many hours.
look at your hard drive activity light if it's on/flashing then your computer is working at fixing the issue.
just let it continue and if it doesn't come out of it then you have to do a factory restore and you can force repair mode where you'll be able to get to the restore option.
but just give it time to finish. I had one computer it took almost 24hrs to revert back and work again.
Posted 13 September 2017 - 10:30 AM
Also, do you know what kind of update? By this I mean was it a major version update where you're going from something like the Anniversary Update (Version 1607) to Creators Update (Version 1703) or was it one of the minor updates that would possibly change the dot number on a build within a version?
In any case, I second mightywiz's observation that there are times when it takes a very long time for Windows Update to undo a partially installed update that fails near the very end of the install. I would fire up the machine and wait up to a day if necessary for it to try to roll back to its previous state. Let's hope it only takes hours.
Brian AKA Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1809, Build 17763
Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime.
~ Mark Twain
Posted 13 September 2017 - 12:28 PM
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