I just purchased a 56k dialup USB modem and I can't get that darn thing to work correctly with Win10. It works fine with XP, but I need to use it with Win10. The manufacturer said that because I'm using the correct driver and it works with XP, that the problem is a "system hardware incompatibilty" issue and I'll never get it to work. They said to return it and try their other USB modem or one from a different company. The modem dials the access number, it just won't connect with it. The drivers are from LSI Agere and are dated 2009. The PCIe modem I had before also used LSI Agere drivers, but were dated 2010. The manufacturer of the USB modem says I have the latest drivers - the one from 2009. I don't understand drivers, so I'll take their word for it.
Does this sound like a hardware issue? Is there any way to check exactly what's causing the problem? There has to be a program that can test stuff like this, does anyone know of one?
Here's my system specs:
Windows Version - 10.0.10586 Build 10586
System Manufacturer - Lenovo
System Model - 90FB0001US
System Type - x64-based PC
Processor - Intel Core i5-6400 CPU @ 2.70 GHz
Bios Version/Date - Lenovo FWKT58A 9/5/2016
RAM - 8 GB