This issue is driving me crazy so any help is much appreciated.
ASUS N550JV running Windows 10
Current State of Laptop:
1. ASUS start screen blinks then goes to "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" (NOTE: This is after I disabled Secure Boot Control and enabled Launch CSM, before it would just go right to BIOS)
2. If I go to BIOS (Aptio Setup Utility) I can see the HDD as a boot option. The only other boot option listed is the DVD drive which I think is broken. (NOTE: Before I disabled Secure Boot Control and enabled Launch CSM, I didn't see any boot options at all)
Now I'll give a brief description of what happened. My wife was online and Firefox was acting up. She hit CTRL+ALT+DEL which brought up the "Preparing Security Options" with the spinning balls. However, the balls just kept on spinning and it was stuck there for a while. She decided to use the power button to do a hard reset. When the computer booted again it came to the blue screen saying:
Your PC/Device Needs to be repaired
The Boot Configuration Data file doesn't contain valid information for an operating system.
Error code: 0xc0000098
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer.
After hard resetting again, it just started going into the Aptio Setup Utility. Then I did some googling and found the info for disabling Secure Boot Control and enabling Launch CSM. That brings us to where we are currently (1 and 2 above).
So that's where I am and how I got here, now here's what I've tried:
1. Created a Hirens.BootCD.15.2 USB stick and booted into mini Windows XP
a. I can't see any drives is disk management except for the USB drive
b. Using CMD I can't see any drives in DISKPART
2. Created a Windows 10 Install/Recovery USB stick and booted into the "Repair your computer" option
a. System Restore doesn't work since I can't select/find the operating system
b. System Image Recovery doesn't work since there are no system image backups available
c. Startup Repair goes to "Diagnosing your..." but when it reboots it goes to the BSOD with the same Recovery message above (same error code 0xc0000098)
i. I have a question about that, did whatever the issue is (virus or something) kill my USB Windows 10 stick as well? Or is it just bypassing the stick and booting from the corrupted HDD because I'm no longer able to boot from the stick until I rewrite the ISO?
d. The CMD option seems to be the most helpful
i. DISKPART shows the corrupted HDD and the USB drive, can I do anything useful in DISKPART? Besides erasing
ii. I've tried doing "bcdboot C:\Windows" but I get the following error message "Failure attempting to copy boot files."
iii. Drive X is Boot and Drive C is the Recovery ISO, should I be able to access the corrupted HDD somehow? Or is it the X: drive?
iv. When I try chkdsk /f on the X: drive I get "Windows cannot run disk checking on this volume because it is write protected.
v. Tried "bootrec /rebuildbcd" and I get "Total identified windows installations: 0"
vi. Also tried "sfc /scannow /offbootdir=c:\ /offwindir=c:\windows\ and got "Windows Resource Protection could not start the repair service"
Maybe I'm doing things in the wrong order or on the wrong drive letter. Is there any hope to recover anything without completely reinstalling Windows? Will it allow me to reinstall and save some of the files? I think I have most of the files backed up on another laptop and an external drive but there might be some newer files that were not backed up and I'd like to save what I can.
Thanks again for any help on this.