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Unable to Upgrade to IE11


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11 replies to this topic

#1 KelvinA-Win7

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Posted 11 September 2017 - 01:37 AM

Good day to all! My name is Kelvin and I am experiencing difficulty with upgrading to IE 11. I have seen a lot of circulation around this subject, which has been useful information, but nothing exact to my situation. Let me explain. I am use Win 7 Ultimate 32-bit, presently on IE 8, but trying to upgrade to IE 11. I have seen literature surrounding leaving the dialog box open, which I have and did the two commands of :

 

dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\IE11-neutral.Extracted.cab /quiet /norestart

 

dism.exe /online /add-package /packagepath:C:\Windows\temp\IE1CF18.tmp\IE11-neutral.Downloaded.cab /quiet /norestart

 

But according to the log:

 

00:00.124: Started: 2017/09/11 (Y/M/D) 01:22:18.577 (local)

00:00.187: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.280: Command line: "C:\Users\AFAM\Downloads\IE11-Windows6.1-x86-en-us.exe" 
00:00.405: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.624: INFO:    Previous version of Internet Explorer: 8.0.7601.19104
00:00.858: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.936: INFO:    ...and 11.1.0.0...
00:01.092: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:01.216: INFO:    iexplore.exe version check success. Install can proceed.
00:01.279: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.310: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.388: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.466: INFO:    Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab"
00:03.681: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.806: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1771.tmp\Spelling_en.msu.
00:03.837: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.915: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1771.tmp\Hyphenation_en.msu.
00:03.946: INFO:    Trying to extract ID: 6128 (1033) as "IE11-support.cab"
00:05.616: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:08.221: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:09.422: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1771.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1771.tmp\IE11-support\HardwareBlockingList.xml"
00:10.186: INFO:    Graphics Device Information: AMD Radeon™ HD 6520G  
00:10.233: INFO:    Hardware support check succeeded. Installation will continue.
00:10.249: INFO:    Windows 7 operating system detected.
00:10.280: INFO:    Service pack major: 1
00:10.311: INFO:    Service pack minor: 0
00:10.358: INFO:    Service pack name:  Service Pack 1
00:10.374: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:10.436: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.483: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23864 >= 6.1.7601.21863 (True)
00:10.530: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23775 >= 6.1.7601.21728 (True)
00:10.561: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23775 >= 6.1.7601.22045 (True)
00:10.592: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.639: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:10.748: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23821 >= 6.1.7601.22444 (True)
00:10.842: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:34.881: INFO:    Waiting for 0 prerequisite downloads.
00:37.705: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:37.752: INFO:    Waiting for 0 language pack downloads.
00:37.799: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:37.939: INFO:    No reboot logic message NrApiStart(0), lParam=0x022414a8 returned 0x00000000.
00:38.984: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:39.015: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:39.047: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1771.tmp\IE11-neutral.Downloaded.cab
00:39.125: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1771.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:08.700: INFO:    Process exit code 0x00003712 (14098) [The component store has been corrupted. ]
02:08.856: ERROR:   Neutral package installation failed (exit code = 0x00003712 (14098)).
02:08.934: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:09.012: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:09.387: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:09.418: INFO:    Waiting for Active Setup to complete.
02:09.465: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:14.519: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:19.605: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:24.784: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:29.854: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:35.018: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
 
The component store is corrupted. See the SUR log: Can anyone help solve this one error, please. Thanks. Be Blessed
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-09-11 00:36
 
Checking Windows Servicing Packages
 
Checking Package Manifests and Catalogs
 
Checking Package Watchlist
 
Checking Component Watchlist
 
Checking Packages
 
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de
 
Summary:
Seconds executed: 888
 Found 1 errors
  CSI Missing Winning Component Key Total count: 1
 

 



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#2 zainmax

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Posted 11 September 2017 - 03:26 AM

Here is how to download and install (cannot understand what You have did, weird). If not installs as should been, repair computer and try then. There is no problems if everything is ok before you begin to install. If Your computer has problem, it must be repaired before.

Tutorial

http://www.digitalcitizen.life/how-install-internet-explorer-9

Download

https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer



#3 SerPopoy

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Posted 11 September 2017 - 04:06 AM

@Kelvin try windows update, IE11 is included when you update.



#4 hamluis

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Posted 11 September 2017 - 04:54 AM

Let's have a look.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#5 KelvinA-Win7

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Posted 11 September 2017 - 06:25 AM

Louis:

Good day! Thank you so much for your response. I will piecemeal the response, so I am not delaying the resolution. First, data from Minitoolbox. And then I will begin working on data from Speecy. I will post shortly. Be Blessed

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by AFAM (administrator) on 11-09-2017 at 06:20:18
Running from "C:\Users\AFAM\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: Satellite L755D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/11/2017 03:33:36 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3. Multiple requestedPrivileges elements are not allowed in manifest.
 
Error: (09/11/2017 03:32:10 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitec ture ="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1". Dependent Assembly  Microsoft.Windows Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version ="6.0.0.0" could not be found.Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/11/2017 03:30:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken=" 1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".Dependent Assembly Microsoft.VC90.ATL,processorArchitecture="a md64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/11/2017 03:30:25 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.ATL,processorArchitecture="amd64",publicKeyToken ="1fc8b3b 9a1e18e3b",type="win32",version="9.0.21022.8"1".Dependent Assembly Microsoft.VC90.ATL,processorArc hitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/11/2017 03:30:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="*",processorArchitectu re= "amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".Dependent Assembly Microsoft.Windows. Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32" ,version="6.0.0.0" could not be found.Please use sxstrace.exe for detailed diagnosis.
 
Error: (09/10/2017 11:41:38 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/10/2017 11:06:12 PM) (Source: CardSpace 3.0.0.0) (User: NT AUTHORITY)
Description: An error occurrred while accessing the card collection. Either the store directory or the store file ACLs were found to be tampered. The ACLs have now been restored to their default settings.
Additional Information:
   at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at Microsoft.InfoCards.Diagnostics.InfoCardTrace.BuildMessage(InfoCardBaseException ie)
   at Microsoft.InfoCards.Diagnostics.InfoCardTrace.TraceAndLogException(Exception e)
   at Microsoft.InfoCards.FileDataSource.LogIfAclsTampered(FileSystemInfo fileSysInfo)
   at Microsoft.InfoCards.FileDataSource.CreateDirAndFiles()
   at Microsoft.InfoCards.FileDataSource.OnLoad()
   at Microsoft.InfoCards.StoreConnection.Load()
   at Microsoft.InfoCards.StoreConnection.GetConnection(WindowsIdentity identity, Boolean allowCreate)
   at Microsoft.InfoCards.StoreConnection.CreateConnection()
   at Microsoft.InfoCards.ClientUIRequest.OnInitializeAsUser()
   at Microsoft.InfoCards.Request.Initialize()
   at Microsoft.InfoCards.RequestFactory.CreateClientRequestInstance(UIAgentMonitorHandle monitorHandle, String reqName, IntPtr rpcHandle, Stream inStream, Stream outStream)
   at Microsoft.InfoCards.RequestFactory.ProcessNewRequest(Int32 parentRequestHandle, IntPtr rpcHandle, IntPtr inArgs, IntPtr& outArgs)
 
Error: (09/10/2017 10:48:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Proces sor"  AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/10/2017 10:11:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/10/2017 09:31:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Error: (09/11/2017 12:45:23 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR5.
 
Error: (09/10/2017 11:40:11 PM) (Source: Service Control Manager) (User: )
Description: The Wondershare Driver Install Service service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (09/10/2017 11:40:11 PM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 11 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (09/10/2017 11:38:21 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Hotfix for Windows (KB947821).
 
Error: (09/10/2017 10:47:26 PM) (Source: Service Control Manager) (User: )
Description: The Wondershare Driver Install Service service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (09/10/2017 10:47:26 PM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 11 service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (09/10/2017 10:45:36 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (09/10/2017 10:42:32 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: 2017-08 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4034664).
 
Error: (09/10/2017 10:36:32 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Windows 7 (KB3020388).
 
Error: (09/10/2017 10:35:58 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070308: Security Update for Windows 7 (KB3075226).
 
Microsoft Office Sessions:
=========================
Error: (09/01/2017 02:37:12 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6770.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 19141 seconds with 1320 seconds of active time.  This session ended with a crash.
 
Error: (01/31/2017 05:16:59 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1066. This session lasted 11 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error: (11/21/2009 03:04:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1348 seconds with 660 seconds of active time.  This session ended with a crash.
 
=========================== Installed Programs ============================
µTorrent (HKLM\...\uTorrent) (Version: 3.0.0 - )
4Videosoft MKV Video Converter (HKLM\...\4Videosoft MKV Video Converter_is1) (Version:  - )
Acrobat.com (HKLM\...\{FFE62AAA-60EC-71CF-0505-740B8E797647}) (Version: 2.1.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 2.1.0.0 - Adobe Systems Incorporated)
Ad-Aware Web Companion (HKLM\...\{7ADC1B3B-06CB-4EC2-80A7-F063B2C5FE42}) (Version: 2.0.1013.2086 - Lavasoft) Hidden
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.012.20098 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{FE23D063-934D-4829-A0D8-00634CE79B4A}) (Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Flash Player 26 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 26.0.0.151 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824237067}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe SVG Viewer 3.0 (HKLM\...\Adobe SVG Viewer) (Version:  3.0 - )
Advanced Archive Password Recovery (HKCU\...\Advanced Archive Password Recovery) (Version: 4.50 - ElcomSoft Co. Ltd.)
Advanced PDF Password Recovery (HKCU\...\Advanced PDF Password Recovery) (Version: 5.0 - ElcomSoft Co. Ltd.)
Apple Application Support (32-bit) (HKLM\...\{9BA1A894-B42F-4805-BC8C-349C905A3930}) (Version: 5.3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{D9F3D66A-9885-4DDD-A800-9DDF488359A1}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Atheros Bluetooth Filter Driver Package (HKLM\...\{5494B59E-6E82-499E-91AC-C53199955EC5}) (Version: 1.00.007 - Atheros Communications)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.1.42 - Atheros Communications Inc.)
Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 9.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{E7543F72-0451-F044-5889-DE5F212DAE9D}) (Version: 3.0.820.0 - ATI Technologies, Inc.)
Audacity 1.3.14 (Unicode) (HKLM\...\Audacity 1.3 Beta (Unicode)_is1) (Version:  - Audacity Team)
BlackBerry App World Browser Plugin (HKLM\...\{7C3911B4-3763-4037-B37E-8D7A305967B8}) (Version: 3.1.3.6 - Research In Motion Limited)
BlackBerry Desktop Software 7.1 (HKLM\...\{97B70991-5002-4241-8B0C-D74B8ADEB2B5}) (Version: 7.1.0.32 - Research In Motion Ltd.) Hidden
BlackBerry Desktop Software 7.1 (HKLM\...\BlackBerry_Desktop) (Version: 7.1.0.32 - Research In Motion Ltd.)
Bluetooth Stack for Windows by Toshiba (HKLM\...\{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}) (Version: v8.00.12(T) - TOSHIBA CORPORATION)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
CardRecovery 6.00 (HKLM\...\{88D68A69-D247-466B-90DD-575F6BE16230}_is1) (Version:  - WinRecovery Software)
Catalyst Control Center - Branding (HKLM\...\{8064A378-46F4-4A4E-8AF5-153D0D4018DD}) (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{16BF475C-ACD2-F331-1F54-816B0A35B76B}) (Version: 2011.0723.2131.36807 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{1F4C241C-00B9-3202-A7D2-9DD02637B788}) (Version: 2011.0723.2131.36807 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{8933C4AE-C986-6C7F-2DA8-B52D49A23223}) (Version: 2011.0723.2131.36807 - ATI) Hidden
CCC Help Chinese Standard (HKLM\...\{C01C5B11-F1D1-67C0-D6A3-EDC60425EE5B}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Chinese Traditional (HKLM\...\{FD13D705-2346-385C-8805-39CB8AAC060D}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Czech (HKLM\...\{C86FFE2F-DF26-1A0E-C4FC-8C4836426853}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Danish (HKLM\...\{36EE1A36-EED9-E1B0-0E6E-58A20605BF49}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Dutch (HKLM\...\{D7EB7065-888D-04FD-6225-4613331CA918}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help English (HKLM\...\{D2E6C1CF-466C-5F6D-341B-B872308E03CC}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Finnish (HKLM\...\{B57B8332-317E-03D1-69DA-7D1F8D1EBBC7}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help French (HKLM\...\{29D69DC8-3C56-6179-E694-05C6EEF1C1AF}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help German (HKLM\...\{390814AC-0EC3-3BF2-9549-552DA5AFC30F}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Greek (HKLM\...\{A4D76B2A-5902-2105-CCFF-E44B3AFA213A}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Hungarian (HKLM\...\{2AA3171C-0411-3C8B-B908-51F22CCDA182}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Italian (HKLM\...\{150EDE35-C319-8394-0C91-840302C4E7C4}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Japanese (HKLM\...\{9A10EF81-D89C-1846-AC89-41DFCD81F018}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Korean (HKLM\...\{49F6E48C-1B60-4804-E924-37B40552C0FD}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Norwegian (HKLM\...\{A02F4EBE-60B5-5234-650F-85921831E0A2}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Polish (HKLM\...\{8599CC31-9088-1567-6512-02CA006B6D88}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Portuguese (HKLM\...\{7FBEE83E-07C8-828F-6EAC-153FEEE1DED1}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Russian (HKLM\...\{EC052D1E-43F7-F821-62B4-07B428BB9762}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Spanish (HKLM\...\{B0AF0964-936D-282E-287A-CA76B6E24823}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Swedish (HKLM\...\{D10DD96A-7F45-0838-258E-7D4A320A40C0}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Thai (HKLM\...\{56B1DBDA-53FB-7842-A668-877239E2CCB8}) (Version: 2011.0723.2130.36807 - ATI) Hidden
CCC Help Turkish (HKLM\...\{FB5BC674-BD8F-1142-E9C1-B902FED0DAB2}) (Version: 2011.0723.2130.36807 - ATI) Hidden
Change Assistant (HKLM\...\{F92AA08F-BDAD-45D3-B025-3DAAA77F9206}) (Version: Peoplesoft 8.50.14 - Oracle)
CinemaNow Media Manager (HKLM\...\{6C122441-1861-4CD7-B1C5-A163A6984E12}) (Version: 1.9.0.63 - CinemaNow, Inc.)
Cisco WebEx Meetings (HKLM\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CRRuntime_12_x86 (HKLM\...\{24186DA7-120A-4530-A053-40F9391D944B}) (Version: 1.4.0 - Oracle)
Crystal Reports 2008 SP2 (HKLM\...\{068857D8-FDD1-4F29-8F74-E9DE91E8A587}) (Version: 12.1.0.883 - Business Objects)
DirectX 9 Runtime (HKLM\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - )
EPSON Stylus NX400 Series Printer Uninstall (HKLM\...\EPSON Stylus NX400 Series) (Version:  - SEIKO EPSON Corporation)
GetDataBack for NTFS (HKLM\...\{56582EEA-3AEF-4D84-8B9D-C87A3CD9250F}) (Version: 4.24.000 - Runtime Software)
GetFLV 9.7.3.3 (HKLM\...\GetFLV_is1) (Version:  - GetFLV, Inc.)
Google Chrome (HKLM\...\Google Chrome) (Version: 60.0.3112.113 - Google Inc.)
Google Talk (remove only) (HKLM\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
ieSpell (HKLM\...\ieSpell) (Version: 2.6.4 (build 573) - Red Egg Software)
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Internet TV for Windows Media Center (HKLM\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
iTunes (HKLM\...\{B7C4ABF3-59A7-47AB-A72E-956BA5B4841C}) (Version: 12.5.5.5 - Apple Inc.)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 29 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216020FF}) (Version: 6.0.290 - Sun Microsystems, Inc.)
Jihosoft WhatsMate version 1.1 (HKLM\...\{63D14B9C-AB0C-4B20-AE64-844D38DC101E}_is1) (Version: 1.1 - HONGKONG JIHO CO., LIMITED)
LAME v3.98.3 for Audacity (HKLM\...\LAME for Audacity_is1) (Version:  - )
LavasoftTcpService (HKLM\...\{5916A24B-59A4-4FDB-9753-499CB1F65362}) (Version: 2.3.4.2 - Lavasoft) Hidden
Lazesoft Recover My Password version 3.3 Unlimited Edition (HKLM\...\LS-C4DC987A-47E2-487C-9F63-7E1DB5F88FC3_is1) (Version: 3.3 - Lazesoft)
Metric Collection SDK 35 (HKLM\...\{C2B5B5B0-2545-4E94-B4BA-548D4BF0B196}) (Version: 1.2.0006.00 - Lenovo Group Limited) Hidden
Micro Focus Net Express 5.1 (HKLM\...\{236F2C3E-8E91-44D9-9154-0AC3708539A0}) (Version: 5.104.0083 - Micro Focus)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Lync Web App Plug-in (HKLM\...\{4DCA3210-EEC9-491B-9794-7080AF57932C}) (Version: 15.8.8308.965 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Visio Professional 2003 (HKLM\...\{90510409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKLM\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual Studio Web Authoring Component (HKLM\...\VisualWebDeveloper) (Version: 12.0.4518.1066 - Microsoft Corporation)
Mozilla Firefox 55.0.3 (x86 en-US) (HKLM\...\Mozilla Firefox 55.0.3 (x86 en-US)) (Version: 55.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 55.0.3 - Mozilla)
MP3 Rocket (HKLM\...\MP3 Rocket) (Version:  - )
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Netflix in Windows Media Center (HKLM\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.1.0 - Microsoft Corporation)
Nuance OmniPage 17 (HKLM\...\{34AFE453-F544-4269-89C9-CAB7F0744963}) (Version: 17.0.0000 - Nuance Communications, Inc.)
Nuance PDF Create! 5 (HKLM\...\{851DE017-C00B-4A50-B413-4C05740AF56E}) (Version: 5.20.3200 - Nuance Communications, Inc)
OGA Notifier 2.0.0048.0 (HKLM\...\{B2544A03-10D0-4E5E-BA69-0362FFC20D18}) (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Oracle BI Publisher Desktop (HKLM\...\{CF76FCE2-995F-479B-A004-1B67DFC7E80D}) (Version: 5.7.201 - Oracle)
Oracle Data Provider for .NET Help (HKLM\...\{6AA003BF-73E5-4911-ADB7-71DD5674DDD4}) (Version: 10.2.000 - Oracle Corporation)
Oracle WebLogic (HKLM\...\Oracle WebLogic) (Version:  - )
Oracle XML Publisher Reporting Tools For Word (HKLM\...\{CFFFE327-8FAF-459B-A023-4502DB38F6CE}) (Version: 5.7.2 - Oracle Corporation) Hidden
PCmover Professional (HKLM\...\{71AA2137-C3F3-45C6-A408-81697FE5A3B8}) (Version: 6.00.620.0 - Laplink Software, Inc.)
PdaNet+ for Android 4.19 (HKLM\...\PdaNet_is1) (Version:  - June Fabrics Technology Inc)
Perfect Uninstaller v6.3.3.9 (HKLM\...\Perfect Uninstaller_is1) (Version:  - www.PerfectUninstaller.com)
PowerISO (HKLM\...\PowerISO) (Version: 4.8 - PowerISO Computing, Inc.)
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 15.0) (Version: 15.0.4 - RealNetworks)
RealUpgrade 1.1 (HKLM\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Revo Uninstaller Pro 3.1.1 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.1 - VS Revo Group, Ltd.)
Roxio Activation Module (HKLM\...\{A121EEDE-C68F-461D-91AA-D48BA226AF1C}) (Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (HKLM\...\{5A06423A-210C-49FB-950E-CB0EB8C5CEC7}) (Version: 1.3.1 - Roxio) Hidden
Roxio Burn (HKLM\...\{A33E7B0C-B99C-4EC9-B702-8A328B161AF9}) (Version: 1.0.0 - Roxio) Hidden
Roxio Burn Manager (HKLM\...\{906C01EE-B242-4197-AE85-6C506E1B869B}) (Version: 1.0.0 - Roxio) Hidden
Roxio Burn Manager CDB (HKLM\...\{65A79175-3C4C-41F4-92AF-BA1DDDBA0626}) (Version: 1.0 - Roxio) Hidden
Roxio CinePlayer (HKLM\...\{733CDF24-0A93-426E-AA89-DF281EB54793}) (Version: 5.3 - Roxio) Hidden
Roxio CinePlayer Decoder Pack (HKLM\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Roxio) Hidden
Roxio Creator 2010 Pro (HKLM\...\{46578609-AD6D-4E69-AC8F-28B89C090F3B}) (Version: 1.2.193 - Roxio) Hidden
Roxio Creator 2010 Pro (HKLM\...\{74DC8A26-4E05-40B6-AD11-C9428A1AE150}) (Version: 5.0.0 - Roxio) Hidden
Roxio Creator 2010 Pro (HKLM\...\{89A15676-78AE-4D51-BF5B-DEE3E0D46C94}) (Version: 12.0 - Roxio)
Roxio Disaster Recovery (HKLM\...\{87A83C6F-F53C-448A-B078-FF00E3EAEB29}) (Version: 1.3.0 - Roxio) Hidden
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.0 - Roxio) Hidden
Roxio PhotoShow (HKLM\...\Roxio PhotoShow) (Version: 6.0 - Roxio)
Roxio Venue (HKLM\...\{5491453D-8C3E-4785-AC5C-E9A4DABF378A}) (Version: 2.2.170 - Sonic Solutions) Hidden
Roxio Video Capture USB (HKLM\...\{86DDDAAD-AEB9-42E5-BE01-0E8FABD2BB29}) (Version: 1.22.0000 - Roxio) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.14.0 - SAMSUNG Electronics Co., Ltd.)
Scansoft PDF Create (HKLM\...\{068724F8-D8BE-4B43-8DDD-B9FE9E49FD76}) (Version:  - ) Hidden
Search Toolbar (HKLM\...\Search Toolbar) (Version: 1.2 - Zugo Ltd)
SHAREit (HKLM\...\SHAREit_is1) (Version: 2.1.14.0 - Lenovo Group Limited)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8442 - Skype Technologies S.A.)
Skype™ 7.39 (HKLM\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.39.102 - Skype Technologies S.A.)
SmartSound Quicktracks Plugin (HKLM\...\{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.8.0 - SmartSound Software Inc) Hidden
SmartSound Quicktracks Plugin (HKLM\...\InstallShield_{4A7FDA4D-F4D7-4A49-934A-066D59A43C7E}) (Version: 3.0.8.0 - SmartSound Software Inc)
Snagit 12 (HKLM\...\{0eba6232-cbfc-4d1b-afdc-bcb615194542}) (Version: 12.2.1.1968 - TechSmith Corporation)
Snagit 12 (HKLM\...\{8E6DE599-17F0-431F-8D72-EF684397DAD5}) (Version: 12.2.1 - TechSmith Corporation) Hidden
Solid Converter v9 (HKLM\...\{14CFE370-0717-44B9-BD78-88C59D91A749}_is1) (Version: 9.1.6079.1056 - Solid Documents)
Solid PDF Creator (HKLM\...\{DFE70CCC-0ACB-45B7-94F4-9DC6F01B7928}_is1) (Version: 9.1.2804.1 - Solid Documents)
Solid PDF Tools (HKLM\...\{02086033-2913-4D0F-BA3A-9EAAF7ACE3F5}) (Version: 7.3.2038.0 - SolidDocuments)
SPSS Statistics 17.0 (HKLM\...\{46B65150-F8AA-42F2-94FB-2729A8AE5F7E}) (Version: 17.0.0 - SPSS Inc.)
Symantec Technical Support Web Controls (HKLM\...\{20C53FA2-4307-4671-A93F-9463B29DFCF1}) (Version: 3.5.3 - Symantec Corporation)
TOSHIBA Supervisor Password (HKLM\...\{401879D1-AC26-43CD-BDDE-E0D5D5608083}) (Version: 2.00.03PLV - )
Tuxedo 10gR3 with VS2005 (HKLM\...\Tuxedo 10gR3 with VS2005) (Version: 10.3.0.0 - Oracle Corporation.)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0021-0000-0000-0000000FF1CE}_VisualWebDeveloper_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
VC Runtimes MSI (HKLM\...\{FF29527A-44CD-3422-945E-981A13584000}) (Version: 9.0.21022 - Microsoft) Hidden
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
WD SmartWare (HKLM\...\{D44A38DD-6F9A-4F12-ADA9-4C79BC71ECD0}) (Version: 1.2.1.26 - Western Digital)
Web Companion (HKLM\...\{0bdda743-2c4f-4cfe-9595-40499b0d0de6}) (Version: 3.2.1705.3235 - Lavasoft)
Windows Driver Package - LG Electronics Inc (ANDModem) Modem  (11/30/2010 2.2.0.0) (HKLM\...\3F162CA9EF5A33FF16B97554663A71E35053783E) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc)
Windows Driver Package - LG Electronics Inc Modem  (11/30/2010 2.2.0.0) (HKLM\...\A43025A72B6CC28CB38B93867B2740C581E3B100) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc)
Windows Driver Package - LG Electronics Inc. (Andbus) USB  (11/30/2010 2.2.0.0) (HKLM\...\7972D4F247E02C0849331540773B9ABFA384B182) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics Inc. (AndDiag) Ports  (11/30/2010 2.2.0.0) (HKLM\...\A3F0461CF2623C40BC42C38D4C0E7319E5C458CA) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics Inc. (AndGps) Ports  (11/30/2010 2.2.0.0) (HKLM\...\37C6E863D718F6363FBAC33FBAAA927F5DC2A43E) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics Inc. Ports  (11/30/2010 2.2.0.0) (HKLM\...\38207DB32AC6A59CE6075F5AAE1448040FAC76DB) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics Inc. Ports  (11/30/2010 2.2.0.0) (HKLM\...\BC0FC97093ED911878848F7852D617BA23E42F68) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics Inc. USB  (11/30/2010 2.2.0.0) (HKLM\...\4D55218052428488AFE6BA93FABC783E658657A7) (Version: 11/30/2010 2.2.0.0 - LG Electronics Inc.)
Windows Driver Package - LG Electronics, Inc. (andnetndis) Net  (03/07/2012 3.7.0.0) (HKLM\...\BDE134075C5EB079E606351CBB25D6785210D594) (Version: 03/07/2012 3.7.0.0 - LG Electronics, Inc.)
Windows Driver Package - LG Electronics, Inc. (andnetndis) Net  (03/07/2012 3.7.0.0) (HKLM\...\E670C2A33F5DE62100C1BF6291C8DBBCE5457692) (Version: 03/07/2012 3.7.0.0 - LG Electronics, Inc.)
Windows Driver Package - LG Electronics, Inc. Net  (03/07/2012 3.7.0.0) (HKLM\...\1189BFED67524133874A995F6EE63DC76C2083C1) (Version: 03/07/2012 3.7.0.0 - LG Electronics, Inc.)
Windows Driver Package - LG Electronics, Inc. Net  (03/07/2012 3.7.0.0) (HKLM\...\97541C74689007984DD12A4E0B349E2F96A66C2F) (Version: 03/07/2012 3.7.0.0 - LG Electronics, Inc.)
Windows Driver Package - LG Electronics, Inc. WPD  (03/07/2012 3.7.0.0) (HKLM\...\5A454C002BB9011E261D0C1B7E846CD23A1D1806) (Version: 03/07/2012 3.7.0.0 - LG Electronics, Inc.)
Windows Driver Package - Microsoft Corporation (WinUSB) AndroidUsbDeviceClass  (07/11/2013 1.4.0015.00000) (HKLM\...\F556F06662CD592AC1110F9116ADB92815A9AA30) (Version: 07/11/2013 1.4.0015.00000 - Microsoft Corporation)
Windows Driver Package - Motorola (bqusbser) Modem  (02/24/2009 1.1.0.0) (HKLM\...\46D28B033482A13C68B1777C399248A0FE510D1A) (Version: 02/24/2009 1.1.0.0 - Motorola)
Windows Driver Package - Motorola (bqusbser) Ports  (02/24/2009 1.1.0.0) (HKLM\...\3E885DDD8DE7247FEBCE2F5FEF86A3664DF51FEC) (Version: 02/24/2009 1.1.0.0 - Motorola)
Windows Driver Package - Motorola (motandroidusb) USB  (11/26/2012 1.2.14.0) (HKLM\...\17DC46E7226DD240CE5480A071337C9D15C5991E) (Version: 11/26/2012 1.2.14.0 - Motorola)
Windows Driver Package - Motorola (motccgp) USB  (11/26/2012 3.3.1.0) (HKLM\...\F62C352416202B84E7804DE3CE695F30A4FDA328) (Version: 11/26/2012 3.3.1.0 - Motorola)
Windows Driver Package - Motorola (motmodem) Modem  (06/08/2012 5.0.0.0) (HKLM\...\EC59CFD8B4CBED0A412E4B22DAB4C565DE2E79D5) (Version: 06/08/2012 5.0.0.0 - Motorola)
Windows Driver Package - Motorola (Motousbnet) Net  (06/08/2012 2.6.0.0) (HKLM\...\F0EE2BD961E485B5B5AE20058D7FEC68F3C0DE1D) (Version: 06/08/2012 2.6.0.0 - Motorola)
Windows Driver Package - Motorola (motport) Ports  (06/08/2012 5.0.0.0) (HKLM\...\0E7272CE1AFA7996DFC0F8B0B359D995AA4DB9A1) (Version: 06/08/2012 5.0.0.0 - Motorola)
Windows Driver Package - Motorola (motusbdevice) USB  (06/08/2012 1.1.3.0) (HKLM\...\1F35118DF730077690CF2BAEBDAC57D2138F7E44) (Version: 06/08/2012 1.1.3.0 - Motorola)
Windows Driver Package - Motorola (usbser) Ports  (11/26/2012 1.0.1.0) (HKLM\...\23D2826F79B1BE46FCB42BB6BF83B57975E5A7F8) (Version: 11/26/2012 1.0.1.0 - Motorola)
Windows Driver Package - Motorola Inc (MotDev) MOTUSB  (11/08/2011 3.2.12.0) (HKLM\...\F8C33978D5941EC809F57F088EE5517BBBE19FFD) (Version: 11/08/2011 3.2.12.0 - Motorola Inc)
Windows Driver Package - Motorola Net  (03/30/2012 1.0.7.0) (HKLM\...\D9F0FF20941D6FE441063745ADDC4F1283D2728F) (Version: 03/30/2012 1.0.7.0 - Motorola)
Windows Driver Package - Motorola USB  (02/25/2011 1.0.2.0) (HKLM\...\ABD8503A593A34B7B970F417CC49C6AA604EF9FB) (Version: 02/25/2011 1.0.2.0 - Motorola)
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (dg_ssudbus) USB  (03/10/2014 2.11.8.0) (HKLM\...\9134EDE55D2832A6C5C79340B00AB7994D858C86) (Version: 03/10/2014 2.11.8.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssadbus) USB  (11/30/2012 5.30.14.0) (HKLM\...\C9AEC81E4D365534AF50161EDA7C9CC56B205507) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssadmdm) Modem  (11/30/2012 5.30.14.0) (HKLM\...\7F88F2DFE1ABA293DADBE5DA286367B63BC6803B) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssadserd) Ports  (11/30/2012 5.30.14.0) (HKLM\...\95CB371FE417AB927308B5EA16B0FFD8902579FC) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssaebus) USB  (02/05/2010 5.14.0.0) (HKLM\...\8CDE6EEFC346A059EC210060FC7B7DAA8279D584) (Version: 02/05/2010 5.14.0.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssaemdm) Modem  (02/05/2010 5.14.0.0) (HKLM\...\14AE004B19BD3BB393FF6268715C15E1F14216E8) (Version: 02/05/2010 5.14.0.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssaend5) Net  (02/05/2010 5.14.0.0) (HKLM\...\75005F34035E512FEEBCAE8E47C427F0D5B95E92) (Version: 02/05/2010 5.14.0.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssaeunic) USB  (02/05/2010 5.14.0.0) (HKLM\...\0B1DCCBA5BC4F4EEFC1C4D6AC8B27D2393A38E9B) (Version: 02/05/2010 5.14.0.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (sscdbus) USB  (11/30/2012 5.30.14.0) (HKLM\...\48D2E7EFFD4BAB26BC0C02AD45ACAAE9F6DCE93B) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (sscdmdm) Modem  (11/30/2012 5.30.14.0) (HKLM\...\27E187FA129B3851CA36E7EFD57A4B410C363A74) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (sscdserd) Ports  (11/30/2012 5.30.14.0) (HKLM\...\0538728B8C08F691CFD167E4B7C479EF672BDBCB) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (sscebus) USB  (11/30/2012 5.30.14.0) (HKLM\...\DBB8AAF635B8C4AFC784BE729331BD04DBE1002D) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (sscemdm) Modem  (11/30/2012 5.30.14.0) (HKLM\...\86E162131DFD10D5894F0B148F3FB8E8562D602B) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssceserd) Ports  (11/30/2012 5.30.14.0) (HKLM\...\774F03A40D4344CD199548B37D6686E7A3B91FDF) (Version: 11/30/2012 5.30.14.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssuddmgr) Ports  (03/25/2013 2.9.508.0) (HKLM\...\79BE6E72F3FB459964ECB14CA5E9499EB84CED24) (Version: 03/25/2013 2.9.508.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssudmdm) Modem  (03/10/2014 2.11.8.0) (HKLM\...\9D887488E874F6E1E554D05711CE970A71288082) (Version: 03/10/2014 2.11.8.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssudobex) Ports  (03/25/2013 2.9.508.0) (HKLM\...\3889AC3DC15E870F7212E360BD6BD1FA71261AAC) (Version: 03/25/2013 2.9.508.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  (ssudserd) Ports  (03/25/2013 2.9.508.0) (HKLM\...\139FA893FBE6105A30D47E0FAB2B465546E1605D) (Version: 03/25/2013 2.9.508.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  Net  (03/25/2013 2.9.508.0) (HKLM\...\A8ACA907A00D578D644681DCA06EC0E1608C03A2) (Version: 03/25/2013 2.9.508.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  Net  (05/13/2011 5.28.2.1) (HKLM\...\CC16886829EBCBDE3BFDAE395E74FACD43F1386F) (Version: 05/13/2011 5.28.2.1 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd.  WPD  (01/02/2014 2.11.7.0) (HKLM\...\09A67B8CC5436D17AFCEA20406A9341A5E46FA9B) (Version: 01/02/2014 2.11.7.0 - SAMSUNG Electronics Co., Ltd. )
Windows Driver Package - SAMSUNG Electronics Co., Ltd. (ss_conn_usb_driver) USB  (03/10/2014 2.11.8.0) (HKLM\...\C3D7E8BFE65E2B80D351B529CD5B8818BC68B459) (Version: 03/10/2014 2.11.8.0 - SAMSUNG Electronics Co., Ltd.)
Windows Live OneCare safety scanner (HKLM\...\Windows Live OneCare safety scanner) (Version:  - Microsoft Corporation)
Windows Media Center Add-in for Flash (HKLM\...\{E2D09AC2-4153-4817-AAEB-24F92A8BCE88}) (Version: 4.1.2.0 - Microsoft Corporation)
WinZip 14.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240BB}) (Version: 14.0.8688 - WinZip Computing, S.L. )
WMV9/VC-1 Video Playback (HKLM\...\{BCC1C489-E974-2E5C-567E-880B84CC3576}) (Version: 1.0.60723.2304 - ATI Technologies Inc.) Hidden
XML Notepad 2007 (HKLM\...\{FC7BACF0-1FFA-4605-B3B4-A66AB382752D}) (Version: 2.3.0.0 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 70%
Total physical RAM: 3062.87 MB
Available physical RAM: 889.82 MB
Total Virtual: 6124.06 MB
Available Virtual: 3389.3 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:232.78 GB) (Free:83.67 GB) NTFS
2 Drive d: () (Fixed) (Total:232.88 GB) (Free:158.76 GB) NTFS
5 Drive j: (WD SmartWare) (CDROM) (Total:0.43 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
User accounts for \\AFAM-PC
 
Administrator            AFAM                     Guest                    
My Heart                 
 
 
**** End of log ****

Edited by hamluis, 11 September 2017 - 07:36 AM.


#6 KelvinA-Win7

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Posted 11 September 2017 - 06:29 AM

Here is how to download and install (cannot understand what You have did, weird). If not installs as should been, repair computer and try then. There is no problems if everything is ok before you begin to install. If Your computer has problem, it must be repaired before.

Tutorial

http://www.digitalcitizen.life/how-install-internet-explorer-9

Download

https://support.microsoft.com/en-us/help/18520/download-internet-explorer-11-offline-installer

Zainmax:

Thank you for responding. Windows updater does not work and to perform by standalone installer is not working either, hence the results I posted. Be Blessed



#7 KelvinA-Win7

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Posted 11 September 2017 - 06:30 AM

@Kelvin try windows update, IE11 is included when you update.

SerPopoy:

 

Thank you responding as well. Unfortunately, Windows update is not working, for the reasons mentioned earlier. Be Blessed



#8 KelvinA-Win7

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Posted 11 September 2017 - 06:43 AM

Louis:

 

Please see data from Speccy. See link below. Be Blessed

 

http://speccy.piriform.com/results/BkJIqFE1JncKcQh4YX3Vu5f


Edited by hamluis, 11 September 2017 - 07:38 AM.


#9 hamluis

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Posted 11 September 2017 - 07:54 AM

https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

 

Download the 32-bit version for Win 7...save it to your desktop...install from desktop.

 

Louis



#10 KelvinA-Win7

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Posted 11 September 2017 - 07:56 AM

https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx

 

Download the 32-bit version for Win 7...save it to your desktop...install from desktop.

 

Louis

Louis:

 

Thank you for your response! That's what I did. The published results are from downloading and attempting to install from the standalone installer. Be Blessed



#11 hamluis

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Posted 11 September 2017 - 08:09 AM

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/error-14098-the-component-store-has-been-corrupted/d05b2ddb-e654-453a-84f1-d7d30029d8f7?auth=1

 

If the above does not correct the problem...I would run the sfc /scannow command.  I would do this a maximum of 3 times, people often mistakenly assume that 1 time should do the job.

 

https://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

 

If that still does not allow, the common suggestion is to reinstall Windows.

 

Louis


Edited by hamluis, 11 September 2017 - 08:11 AM.


#12 JohnC_21

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Posted 11 September 2017 - 08:20 AM

Firstly, Download and manually install these two updates in order. If double clicking on the update does nothing after some time (it will say searching for updates) open Services and stop the Windows Update Service.

 

1) https://support.microsoft.com/en-us/help/3177467/servicing-stack-update-for-windows-7-sp1-and-windows-server-2008-r2-sp

2) https://support.microsoft.com/en-us/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-s

 

After installing reboot and check for updates manually. It could take a couple of hours. If you do not get any results after a few hours try the following.

 

From your logs I am not sure but did you download and run the Windows Update Readiness Tool?

 

https://www.microsoft.com/en-us/download/details.aspx?id=3132

 

Make sure you have these pre-requisite updates.

 

https://support.microsoft.com/en-us/help/2847882/prerequisite-updates-for-internet-explorer-11






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