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[HelpPls] Internet Slower on laptop 14 times than PC!


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#1 xbabyx

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Posted 10 September 2017 - 12:13 PM

Hello,

 

I have a PC that's windows 7, and a brand new laptop that has Windows 10. ( Both of them are Lenovo ) My PC gets 14Mb download speed, my brother's PC gets the same, my phones gets the same... EXCEP MY LAPTOP gets like 0.46 Mb !! randomly! I can't find the reason :'( can someone help me please?

 

notes:

 

- No malwares/spywares/virus causing this ( checked it using SuperAntiSpyware and Malwarebytes anti malware )

 

- Flushed DNS

 

-  Did this " Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log"

-I ran the Windows Network Diagnostics to find any errors and it couldn't find or identify a problem.

-Nothing on my Task Manager, Resource Monitor (Network) nor Performance is showing the laptop being stressed or consuming data/network at all.

-I tried different cables, plugging it in different ports in the router, nothing changed. ( No speed difference weather i connect via wifi or cable )

 

-My laptop is directly from a cable to a router.

 

- " TP-LINK 300 Mbps Wireless N ADSL2+ Modem Router" is the name of my Router/Modem

 

- EVERYTHING is up to date on my laptop, even Bus, Bios, anything small or big is completly up to date.

 

- Turned off Wifi, disconnected all other devices on network, doesnt change anything.

 

- lowered ip poul count to 20 on router.

 

big NOTE: Sometimes RANDOMLY it fixes itself and i get a 14 Mb speed! and then it randomly stops working some other days and i get this 0.46 Speed! sometimes the speed goes up to 1 Mb, 2 Mb, sometimes 8 Mb, but it also goes terrible and goes as low as 0.46 when i'm having 14 Mb on any other device connected.. please any help ? :(

 

Any suggestions/help is greatly appreciated <3

 

thanks.


Edited by xbabyx, 10 September 2017 - 04:58 PM.


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#2 arlattimor

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Posted 10 September 2017 - 01:09 PM

How old is your wireless router, and when was the last time you applied a firmware update?


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

Network Security Engineer

 


#3 xbabyx

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Posted 10 September 2017 - 02:14 PM

I bought my router like a year ago and i took it somewhere where they did stuff to it :o , not sure, is there a way to know?



#4 arlattimor

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Posted 10 September 2017 - 02:26 PM

You should be able to remote into your router. Go to the status page and there it should show you the running version of firmware you have on the router.


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

Network Security Engineer

 


#5 arlattimor

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Posted 10 September 2017 - 02:27 PM

What is the model of your router? I know that its TP-Link.


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

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#6 xbabyx

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Posted 10 September 2017 - 04:48 PM

ADSL Firmware Version:FwVer:3.24.13.0_MT7550 HwVer:T14.F7_13.0
Line State:Showtime
Modulation:ADSL2 PLUS
Annex Mode: ANNEX_A

"300Mbps Wireless N ADSL2+ Modem Router"

 

This is what I could find, is it correct?


Edited by xbabyx, 10 September 2017 - 04:51 PM.


#7 Chris Cosgrove

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Posted 10 September 2017 - 04:49 PM

Since you are connecting by cable and, I presume, the other two by wifi, you should in fact be showing at least as good a signal and probably a slightly better one than either of the other two report.

 

Have you tried a different cable ?  Cables can be damaged quite easily - trod on, kinked, damaged pulling in and out. Well worth a try especially as a length of ethernet cable will not break the bank.

 

Chris Cosgrove



#8 xbabyx

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Posted 10 September 2017 - 04:54 PM

Since you are connecting by cable and, I presume, the other two by wifi, you should in fact be showing at least as good a signal and probably a slightly better one than either of the other two report.

 

Have you tried a different cable ?  Cables can be damaged quite easily - trod on, kinked, damaged pulling in and out. Well worth a try especially as a length of ethernet cable will not break the bank.

 

Chris Cosgrove

Oh no, I connected 2 other Pcs using cables to the router, I get 14 Mb on those, my phones show also around the same speed if i do a internet speedtest ( they are on wifi) however my laptop, if i run it using wifi or a cable, i get the same result, and the cable is decent, also tried plugging it in other ports, tried old cables, nothing is making a difference for me to say " oh that's the reason" :/ same cable that i get 0.46Mb i'd get 14 Mb the next week for example :/ i dont understand..


Edited by xbabyx, 10 September 2017 - 04:54 PM.


#9 arlattimor

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Posted 10 September 2017 - 04:58 PM

Is this your router/modem TD-W8961ND TD-W8961ND-3.0-01.jpg


A. Lattimore

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#10 xbabyx

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Posted 10 September 2017 - 04:59 PM

Is this your router/modem TD-W8961ND TD-W8961ND-3.0-01.jpg

yep thats EXACTLY how it looks! it is that 100%



#11 arlattimor

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Posted 10 September 2017 - 05:02 PM

Need the Specific Model number to find the correct firmware update.


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

Network Security Engineer

 


#12 arlattimor

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Posted 10 September 2017 - 05:05 PM

Look underneath the router should give you the model number.


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

Network Security Engineer

 


#13 xbabyx

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Posted 10 September 2017 - 05:12 PM

Model = TD-W8961ND

there's also the S/N ( i guess serial number) and some Hexa number, and then there's some code

do you need more than the model?



#14 arlattimor

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Posted 10 September 2017 - 05:14 PM

Underneath the router what is the hardware version?


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

Network Security Engineer

 


#15 xbabyx

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Posted 10 September 2017 - 05:31 PM

here's everything :P

IC: 8853A-W8961NDV3

FCC ID:TE7TDW8961NDV4

SERIAL NUMBER: S/N:2166163001869

MAC ADDRESS: 18-A6-F7-EC-BF-A9

SSID: TP-LINK_ECBFA9

POWER: 9V ( some symbol its like a line with 3 dots under it) 0.6A

CE 1588






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