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ubuntu installation failed 1/4 way through and killed windows mbr


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#1 lacey16

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Posted 10 September 2017 - 06:17 AM

PC wont boot up After saving data I tried to do a clean install of ubuntu. Using ubuntu I partitioned the disk and formatted each partition but the installation failed about 1/4 way through.  Now I cant boot into either OS. Just get black screen.  I used a windows disk to get into recovery but every item I clicked on just sent me back to black screen except cmd.  I used this command bootrec /fixmbr result: operation completed successfully.  but still wont boot up.

 

I really dont want to lose windows as i have just done a clean install and the updates took ages. I had originally d/l a windows iso which took several hours due to my slow BB speed (max 4mb usually between 2 & 3 mb) however it failed to burn properly so would not boot up the system, So I used a windows disk about 2 years old and the updates took about 6 hours but at least everything worked perfectly.

 

Now I need to install ubuntu which I hope will fix grub and mbr.  I disabled fast boot in windows and the system has been set to legacy mode from the first time I installed win.10 onto a 500Gb sata HDD 

 

Do you think installing ubuntu will help repair the boot up files in windows please.



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#2 MadmanRB

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Posted 10 September 2017 - 09:42 AM

Information on what version of Ubuntu?

What did you try to install Ubuntu with?

Where did you get your Ubuntu .iso?


Edited by MadmanRB, 10 September 2017 - 09:42 AM.

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#3 pcpunk

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Posted 10 September 2017 - 11:03 AM

Please provide your system specs either using Speccy or the Linux Command below.

https://www.bleepingcomputer.com/download/speccy/

 

Provide Specs with "sudo lshw -short" provided below  in Ubuntu live session, Copy Paste it into Terminal so you don't get it wrong.  Then Click “Edit” in upper Left of Terminal > “Select All” > then “Edit” again > Click “Copy” > Then in your Post, Click the "Code" Box at Top Middle of your Post, which looks like this “< >” and just Ctrl+V Pasting into the Code Box, or, just into the Body your next Post will be fine also.

sudo lshw -short  

Or:

operating system 

cpu

graphics card

HDD

 

And please answer MadmanRB questions. 

 

Test the DVD OR USB you tried the install with these directions to make sure you got a good download and Disk Burn.

https://help.ubuntu.com/community/Installation/CDIntegrityCheck

 

You may have damaged something during Re-Partitioning, can you also run this while in the UbuntuLiveSession and post the entire outcome?

sudo parted -l   

Just lost power gotta go


Edited by pcpunk, 10 September 2017 - 11:09 AM.

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#4 lacey16

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Posted 10 September 2017 - 11:06 AM

Unbuntu 14.04 lts PC originally ran Ubuntu 14.04 and windows. An upgrade messed up Ubuntu. I decided to do a clean install of both Installed and updated windows fine. I let windows format and partition the 500Gb hdd. All fine no problems booting up. Then let Ubuntu partition and format the ssd and started the DVD which ejected itself about 1/4 of the way through. Windows or ubuntu would then not bootup I used aomei to wipe the ssd ubuntu disk clean. I am hoping that when I install Ubuntu grub will fix the windows mbr or that Ubuntu boot up disk will fix it. I d/l Ubuntu from their official site. I will d/l a new Ubuntu disk. I think that Ubuntu partial install killed windows mb all info and advice most welcome thanks for replying

#5 MadmanRB

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Posted 10 September 2017 - 11:08 AM

You are welcome, got another PC you can use?

Do you have a USB flash drive?

What are the specs of the machine?

Model number?


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#6 NickAu

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Posted 10 September 2017 - 05:50 PM

Hi

 

 

Then let Ubuntu partition and format the ssd

When you started installing Ubuntu what option did you use? Install along side or something else? I wonder if Ubuntu installer wiped out the Windows partition.

 

Can you please boot your PC using the Ubuntu DVD and run this command in terminal please, then copy paste the output here.

lsblk 

This will tell us what the partitions look like.

 

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#7 lacey16

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Posted 10 September 2017 - 06:14 PM

Hi all, Sorry I have been a bit tied up today but will attach all the requested info tomorrow. Yes I have another PC running win. 7 and ubuntu 16.04.  Yes I chose something else as I needed to format the partitions. Ok  I may be wrong. I may have misinterpreted the info so I will be very interested to hear your views as i think the problem dates back to 2 years ago. Again many thanks for your help and interest.  This may prove a little different from the usual "no boot" problems we shall see. 



#8 lacey16

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Posted 10 September 2017 - 06:43 PM

Oh got the requested info. Sorry its just copies but having left the live cd installed I returned 30 minutes later to find it wanted a user name and password. Tried a few obvious things like password and user but no joy and really did not have the time to wait for it to reboot and load up again.  Info attached

 

Sorry im not permitted to upload a word doc.

 

Error You aren't permitted to upload this kind of file

Attached Files



#9 lacey16

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Posted 11 September 2017 - 04:50 AM

ubuntu@ubuntu:~$ lshw -short
WARNING: you should run this program as super-user.
H/W path        Device      Class       Description
===================================================
                            system      Computer
/0                          bus         Motherboard
/0/0                        memory      7861MiB System memory
/0/1                        processor   AMD A8-6600K APU with Radeon™ HD Grap
/0/100                      bridge      Family 15h (Models 10h-1fh) Processor Ro
/0/100/2                    bridge      Family 15h (Models 10h-1fh) Processor Ro
/0/100/2/0                  display     Cape Verde PRO [Radeon HD 7750 / R7 250E
/0/100/2/0.1                multimedia  Cape Verde/Pitcairn HDMI Audio [Radeon H
/0/100/10                   bus         FCH USB XHCI Controller
/0/100/10.1                 bus         FCH USB XHCI Controller
/0/100/11                   storage     FCH SATA Controller [AHCI mode]
/0/100/12                   bus         FCH USB OHCI Controller
/0/100/12.2                 bus         FCH USB EHCI Controller
/0/100/13                   bus         FCH USB OHCI Controller
/0/100/13.2                 bus         FCH USB EHCI Controller
/0/100/14                   bus         FCH SMBus Controller
/0/100/14.2                 multimedia  FCH Azalia Controller
/0/100/14.3                 bridge      FCH LPC Bridge
/0/100/14.4                 bridge      FCH PCI Bridge
/0/100/15                   bridge      Hudson PCI to PCI bridge (PCIE port 0)
/0/100/15.2                 bridge      Hudson PCI to PCI bridge (PCIE port 2)
/0/100/15.2/0   eth0        network     RTL8111/8168/8411 PCI Express Gigabit Et
/0/101                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/102                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/103                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/104                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/105                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/106                      bridge      Family 15h (Models 10h-1fh) Processor Fu
/0/2            scsi0       storage    
/0/2/0.0.0      /dev/cdrom  disk        CDDVDW SH-224DB
/0/2/0.0.0/0    /dev/cdrom  disk       
/0/2/0.0.0/0/1              volume      4261MiB EFI GPT partition
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
ubuntu@ubuntu:~$
 

sudo parted -l

 

Model: ATA KINGSTON SV300S3 (scsi)
Disk /dev/sda: 120GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number  Start  End  Size  Type  File system  Flags


Model: ATA TOSHIBA DT01ACA0 (scsi)
Disk /dev/sdb: 500GB
Sector size (logical/physical): 512B/4096B
Partition Table: msdos

Number  Start   End    Size   Type      File system  Flags
 1      1049kB  216GB  216GB  primary   ntfs         boot
 2      216GB   500GB  284GB  extended               lba
 5      216GB   500GB  284GB  logical   ntfs


Warning: Unable to open /dev/sr0 read-write (Read-only file system).  /dev/sr0
has been opened read-only.
Warning: The driver descriptor says the physical block size is 512 bytes, but
Linux says it is 2048 bytes.
Ignore/Cancel?    

 

   ubuntu@ubuntu:~$ lsblk
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 111.8G  0 disk
sdb      8:16   0 465.8G  0 disk
├─sdb1   8:17   0   201G  0 part
├─sdb2   8:18   0     1K  0 part
└─sdb5   8:21   0 264.8G  0 part
sr0     11:0    1   4.2G  0 rom  /isodevice
loop0    7:0    0   1.3G  1 loop /cdrom
loop1    7:1    0   1.3G  1 loop /rofs
zram0  251:0    0 982.7M  0 disk [SWAP]
zram1  251:1    0 982.7M  0 disk [SWAP]
zram2  251:2    0 982.7M  0 disk [SWAP]
zram3  251:3    0 982.7M  0 disk [SWAP]
ubuntu@ubuntu:~$


Information as requested Thanks         



#10 lacey16

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Posted 13 September 2017 - 10:21 AM

hi  I installed ubuntu 17.04 and the actual installation went fine but no grub menu, just boots straight into ubuntu  No grub menu

 

This is back to the original problem details of which are in my old posts on this " hardware forum"  even reinstalling windows will not solve the problem so its either a new SSD or installing ubuntu alongside windows on the 500gb hdd See attached  

 

  Sudo update-grub

 

 

Found linux image: /boot/vmlinuz-4.10.0-19-generic

Found initrd image: /boot/initrd.img-4.10.0-19-generic

Found memtest86+ image: /boot/memtest86+.elf

Found memtest86+ image: /boot/memtest86+.bin

done

 

 

sudo grub-install /dev/sda1

Installing for i386-pc platform.

grub-install: warning: Filesystem `ext2' doesn't support embedding.

grub-install: warning: Embedding is not possible. GRUB can only be installed in this setup by using blocklists. However, blocklists are UNRELIABLE and their use is discouraged..

grub-install: error: will not proceed with blocklists.   

Also I cant boot the windows installation disk it goes straight into ubuntu although it boots other media ok.  gparted etc.



#11 MadmanRB

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Posted 13 September 2017 - 10:26 AM

Yeah it doesnt look good for windows if its not being picked up, can you detect the windows partition on the machine using tools like gnome-disk-utility?


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#12 lacey16

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Posted 13 September 2017 - 10:44 AM

 a little more info but still the same problem.   Thanks again for your help. I think I will install windows on the Sata HDD alongside ubuntu and if I find its too slow I will just buy another SSD

 

Will installing windows onto a disk with an existing ubuntu installation cause any problems or ia there any advice you can off please.  Thanks  Cheers

 

Sorry.  Yes the windows disk shows up on all the utilities and I can go into the windows OS from ubuntu but happy to look at gnome disk utility if you can give me details please



#13 MadmanRB

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Posted 13 September 2017 - 11:31 AM

Yes as windows will want to overwrite your whole drive.

Better back things up


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#14 lacey16

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Posted 13 September 2017 - 12:27 PM

yes all backed thanks



#15 MadmanRB

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Posted 13 September 2017 - 01:52 PM

Then you will reinstall windows then you will have to reinstall linux too as windows will also hog the bootloader.

This is why I normally say have a separate /boot partition in linux


Edited by MadmanRB, 13 September 2017 - 01:52 PM.

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