I'm not sure if this counts as a hang and so I'm not sure if this is the right place for this topic. If not, I'm sorry.
Starting from a few days ago, my laptop doesn't shut down or sleep properly. When I try doing either of these things, the screen turns off, but that's it. The backlights on the keyboard and the "on" lights like on the power button all stay on and the fan spins fairly loudly. The laptop is unresponsive as no keys, mouse, or even the power button do anything. I am forced to hold the power button to force shut down the machine. I've tried changing around some settings in the Advanced Power Settings, updating Windows, updating my chip set drivers, and scanning with Spybot and Malwarebytes. I'm not sure what else to do.
Sager NP8172-S (Clevo P670RP6) Laptop
Windows 10 64-bit (pre-installed original OS)
11 months old (just got it back from warranty repair a few weeks ago though)
Intel core i7-6700HQ
Nvidia Geforce GTX 1060
If there's any more information I should provide please let me know.