So I am an IT Analyst for a company and one of our users sends out a document of projections and events happening. In this document, there are a few tables to make everything line up and "look pretty." She uses a template so that she doesn't have to keep recreating each document from scratch and she noticed that in one of the tables, of the 20 cells in 1 table, 4 of them were blank. She went back to older documents, which she has saved and noticed the same 4 cells are missing in each document, but when she sent them out each week, I can confirm that they were there. We opened up one of the documents and each of the 4 cells (just the text is missing but the cells are still there) do not allow us to click in the cell. We thought maybe we could just re-add the text, but it won't let us even get the cursor inside the blank cells.
So, I created my own table in a new word document on a separate machine and when I merge cells from left to right, it's completely fine. But, if I vertically merge cells, any text in any of the merged cells disappear and the cell becomes inaccessible until I click the undo button to undo the merge, as stated above with the weekly-sent out document. So, out of curiosity, I selected 2 vertical cells that had no text in it yet and merged them and, again, the cells become inaccessible until I hit the undo button to undo the merge.
I've tried checking options to make sure the cells haven't been put in "Protected Mode" or anything like that, but again, it happens in a completely new document on a different machine as well.
Out of curiosity, I checked Excel 2016 and whether I merge horizontal cells or vertical cells, it works perfectly.
Has anyone seen this or can offer suggestions?
Windows 8.1 Enterprise
Microsoft Office 2016 (specifically Word 2016)