ill try to make this short. im only able to fully charge my laptop when its off. it does charge when im using it but it takes hours and hours and so far i havent been able to fully charge it when on; even when im using it for like 7 hours.....this all started when i unfortunately downloaded a program called "driver easy" thinking that updating all my drivers was necessary and would make it faster. i feel like it ruined my laptop, after i installed like 30 drivers in one day. so i wasnt able to figure out which drivers to delete, i mean its a very delicate situation, so i was advised to just install windows 10, since i had windows 7 and maybe the problem would be solved.
so i clean installed windows 10....same problem. and when i plug the laptop in it starts acting funny, veeery slow and just lagging in everything, and keeping it plugged in is already eating up my battery cuz it wont charge 100% anymore...so if its not the drivers, is it the motherboard? i googled some things and im thinking maybe this is the issue. idk. is it because my laptop has always overheated since the beginning and finally it has permanently damaged it? why does it only charge fully when off? are the drivers interfering w/ charging when on? whats going on and how can i fix it? do i have to replace the motherboard?
i have a dell laptop, E6400, now has 64 bit