running Win7 Professional; awhile back, couldnt boot, got that fixed (dont ask me how); since then seems things have been weird...right now, have run all virus/malware etc programs, nothing shows; but a tech said I probably have malware or virus. Now the computer is very slow, slow to function, WONT open websites or links (have to go in another way); WONT update Windows (have gone to MS to try to fix that, hah, tried everything) still wont update...says update never run, when trying...gives me the error 0x80073712 (2017-09-01-T-04_04_01_34P)
so, under BleepingComputer, have run the ComboFix.txt, attached is the log.
CAN YOU HELP ME PLEASE, ASAP? otherwise, will have to take to shop...cost? who knows....I'm senior and low on funds/. Afraid to do banking or anything else at this point.
Thanks!!! log.txt 32.14KB 5 downloads
Edited by hamluis, 03 September 2017 - 02:33 PM.
Moved from Win 7 to Am I Infected - Hamluis.