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Sims 3 Keeps Crashing Randomly!


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#1 TropiconForHire

TropiconForHire

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  • Local time:02:07 PM

Posted 02 September 2017 - 02:16 PM

Hello

 

 

I started a topic in another forum about my slow internet speed, which has seemed to have fixed itself now, but Hamluis wanted me to use MiniToolBox and Speccy to see if anything on my system was causing the internet slow down, he didn't find anything, however he did say that something was wrong with my sims 3 installation. I knew I wasn't going crazy!

 

 

What happens is, I start the sims 3, and everything is fine for a while until it just randomly crashes, usually during the create a sim. 

 

The weird thing is, when I didn't have any internet a few days ago, it ran just fine. No crashes or anything. The very next day when I got my internet again, it started crashing like it did.

 

I'm thinking it might have something to do with the online shop? I don't know. Heres how Hamluis found out, he saw it in my MiniToolBox description:

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Portal (administrator) on 01-09-2017 at 15:09:55
Running from "C:\Users\Portal\Desktop"
Microsoft Windows 10 Home  (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/31/2017 07:35:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",public KeyToken="1fc8b3b9a1 e18e 3b",type ="win32",version="8.0.50727.4053"1".  Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64", publicKeyToken ="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/31/2017 05:06:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken ="1fc8b3b9a1e 18e3b",type="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyT oken= "1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/31/2017 04:26:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: TS3W.exe, version: 0.0.0.32, time stamp: 0x52dec247
Faulting module name: TS3W.exe, version: 0.0.0.32, time stamp: 0x52dec247
Exception code: 0xc0000005
Fault offset: 0x001ebe31
Faulting process id: 0x2850
Faulting application start time: 0xTS3W.exe0
Faulting application path: TS3W.exe1
Faulting module path: TS3W.exe2
Report Id: TS3W.exe3
Faulting package full name: TS3W.exe4
Faulting package-relative application ID: TS3W.exe5
 
Error: (08/31/2017 04:15:13 PM) (Source: Application Error) (User: )
Description: Faulting application name: TS3W.exe, version: 0.0.0.32, time stamp: 0x52dec247
Faulting module name: TS3W.exe, version: 0.0.0.32, time stamp: 0x52dec247
Exception code: 0xc0000005
Fault offset: 0x001ebe31
Faulting process id: 0x84c
Faulting application start time: 0xTS3W.exe0
Faulting application path: TS3W.exe1
Faulting module path: TS3W.exe2
Report Id: TS3W.exe3
Faulting package full name: TS3W.exe4
Faulting package-relative application ID: TS3W.exe5
 
Error: (08/31/2017 03:05:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9 a1e18e 3b",type="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken= "1fc8 b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found.Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/28/2017 05:19:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: TS3W.exe, version: 0.0.0.32, time stamp: 0x52dec247
Faulting module name: MSVCR80.dll, version: 8.0.50727.9307, time stamp: 0x589acae6
Exception code: 0xc0000005
Fault offset: 0x000173d0
Faulting process id: 0x26e0
Faulting application start time: 0xTS3W.exe0
Faulting application path: TS3W.exe1
Faulting module path: TS3W.exe2
Report Id: TS3W.exe3
Faulting package full name: TS3W.exe4
Faulting package-relative application ID: TS3W.exe5
 
Error: (08/27/2017 03:37:03 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a 1e18e3 b",type ="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken=" 1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/27/2017 03:36:48 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b", type="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b 3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/27/2017 11:29:41 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b" ,t ype="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken ="1fc8b 3  b9a1e 18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
Error: (08/27/2017 11:22:15 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b", type="win32",version="8.0.50727.4053"1". Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b 3b9a1e18e3b",type="win32",version="8.0.50727.4053" could not be found. Please use sxstrace.exe for detailed diagnosis.
 
System errors:
=============
Error: (09/01/2017 03:02:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (09/01/2017 02:39:19 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.2.5 with the system having network hardware address 60-02-B4-82-  05-FA. Network operations on this system may be disrupted as a result.
 
Error: (08/31/2017 04:03:39 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion..
 
Error: (08/31/2017 04:03:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
Error: (08/31/2017 02:46:02 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C27 6}NT  AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/30/2017 06:01:47 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error: %%50 = The request is not supported.
 
Error: (08/30/2017 06:01:48 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:20:07 PM on ‎8/‎30/‎2017 was unexpected.
 
Error: (08/30/2017 06:48:00 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (08/29/2017 09:42:21 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error: %%50 = The request is not supported.
 
Error: (08/29/2017 06:53:55 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error: %%50 = The request is not supported.
 
Microsoft Office Sessions:
=========================
Error: (08/31/2017 07:35:09 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.507 27.4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/31/2017 05:06:49 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727. 4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/31/2017 04:26:06 PM) (Source: Application Error)(User: )
Description: TS3W.exe0.0.0.3252dec247TS3W.exe0.0.0.3252dec247c0000005001ebe31285001d32295eae93784C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exeC:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe 6888279a-49ca-420c-bab6-cf839b068f49
 
Error: (08/31/2017 04:15:13 PM) (Source: Application Error)(User: )
Description: TS3W.exe0.0.0.3252dec247TS3W.exe0.0.0.3252dec247c0000005001ebe3184c01d3229457f85c3fC:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exeC:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exe4a6aa9a0-643f-4545-9e2f-4c701cdd2127
 
Error: (08/31/2017 03:05:53 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727 .4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/28/2017 05:19:32 PM) (Source: Application Error)(User: )
Description: TS3W.exe0.0.0.3252dec247MSVCR80.dll8.0.50727.9307589acae6c0000005000173d026e001d32041a409f822C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin\TS3W.exeC:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50 727.9307_none_d0882a20442f72e4\MSVCR80.dll47e4b8cf-c491-4466-a05d-0e5b08fd3c84
 
Error: (08/27/2017 03:37:03 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727 .4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/27/2017 03:36:48 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727. 4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/27/2017 11:29:41 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727 .4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
Error: (08/27/2017 11:22:15 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727. 4053"C:\Users\Portal\Desktop\Cinema 4d\modules\Engineering Extension Kit\OkinoComClient\OkinoCOMlib.dll64
 
CodeIntegrity Errors:
===================================
  Date: 2017-08-10 00:57:18.161
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-08-10 00:57:18.160
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8w ekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-07-26 17:47:15.594
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d 8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-07-08 15:37:08.061
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8b bwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-06-18 21:02:10.608
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.Microsoft Edge_8wekyb3d8b b  we\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-06-18 21:02:08.098
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wek yb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-06-18 21:02:07.326
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8 bbw e\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
  Date: 2017-06-18 21:02:06.900
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3 d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume2\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.
 
=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 25.0.0.134 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.33 - NVIDIA Corporation) Hidden
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.5.2303 - AVAST Software)
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
Dropbox (HKLM-x32\...\Dropbox) (Version: 33.4.23 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
Five Nights at Freddy's: Sister Location (HKLM\...\Steam App 506610) (Version:  - Scott Cawthon)
Fraps (remove only) (HKLM-x32\...\Fraps) (Version:  - )
Google Chrome (HKLM-x32\...\{0CCF3C48-E676-36F2-B17B-B890488DEB34}) (Version: 60.0.3112.113 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Java 8 Update 131 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180131F0}) (Version: 8.0.1310.11 - Oracle Corporation)
Left 4 Dead 2 (HKLM\...\Steam App 550) (Version:  - Valve)
LogMeIn Hamachi (HKLM-x32\...\{BE82D2D7-6CA2-43B3-8C22-CCF6405806E7}) (Version: 2.2.0.579 - LogMeIn, Inc.) Hidden
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.2.0.579 - LogMeIn, Inc.)
Malwarebytes version 3.1.2.1733 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.1.2.1733 - Malwarebytes)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6943.0625 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50709.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Movie Studio 13.0 (64-bit) (HKLM\...\{342E1780-7CA9-11E3-8BAE-F04DA23A5C58}) (Version: 13.0.155 - Sony)
NETGEAR WNA1100 N150 Wireless USB Adapter (HKLM-x32\...\{A2AE9709-283B-4B48-AA34-729C070A62FB}) (Version: 2.1.0.1 - NETGEAR)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.9.0.61 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.9.0.61 - NVIDIA Corporation)
NVIDIA Graphics Driver 382.05 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 382.05 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.17 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.17 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
paint.net (HKLM\...\{02D89175-E08F-401B-BA30-8B7512B57724}) (Version: 4.0.17 - dotPDN LLC)
Portal (HKLM\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM\...\Steam App 620) (Version:  - Valve)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7841 - Realtek Semiconductor Corp.)
SafeZone Stable 4.58.2552.909 (HKLM-x32\...\SafeZone 4.58.2552.909) (Version: 4.58.2552.909 - Avast Software) Hidden
Skype™ 7.39 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.39.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.60.492.gbb40dab8 - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Vulkan Run Time Libraries 1.0.42.1 (HKLM\...\VulkanRT1.0.42.1) (Version: 1.0.42.1 - LunarG, Inc.)
Welcome to the Game (HKLM\...\Steam App 485380) (Version:  - Reflect Studios)
WinRAR 5.50 beta 3 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.3 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 30%
Total physical RAM: 8174.11 MB
Available physical RAM: 5703.8 MB
Total Virtual: 9454.11 MB
Available Virtual: 6026.14 MB
 
========================= Partitions: =====================================
1 Drive c: (Windows) (Fixed) (Total:930.87 GB) (Free:811.28 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DESKTOP-8UE7T30
 
Administrator            DefaultAccount           defaultuser0             
Guest                    Portal                   
 
 
 
Does anyone know a way I can fix this? Because uninstalling it and reinstalling it did not help!


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