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I have a virus stopping me from accessing the internet!

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#1 rickster26ter


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Posted 02 September 2017 - 11:32 AM

Ok, I have viewed tons of other posts like this, but let me tell you about my specific problem.


I performed the "clean" test on windows 10, and removed everything. This was to remove something that was keeping me from getting online. It was also giving me the blue screen of death that windows found an error and needed to restart repeatedly.


Thankfully, that doesn't happen now. I installed the computer with AVG, Malwarebytes, Super Antispyware, and ESET Nod32. They found some spyware, but none of -what I think is malware- not even Malwarebytes! So, after restarting, the programs, except Super Antispyware, are all gone!


They have been removed from my machine! Just disappeared like that. I have made sure that "auto detect proxy" options has been checked in internet options, flushed and restarted the dns, and removed any extensions that I weren't 100% sure of on my browsers. I don't have internet, but I can get stuff on my other computer, and download on that computer, but it is very limited since I can't update(no online access) or anything like that.


One other thing. AVG did find a file that was suspisious, but it could not delete it, nor could I. Even with admin access, or trying to delete it by pressing open through notepad, or the control pannel. Everything. That file is stuck there for good. Any more Ideas? The weirdest thing is that down on the bottom right, It says that I am indeed connected to the internet, over a secured connection. However, the browser always says I am not connected.


Thank you for your suggestions!

Edited by hamluis, 02 September 2017 - 12:26 PM.
Edited for readability - Hamluis.

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#2 rickster26ter

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Posted 02 September 2017 - 03:34 PM

Actually I found the answer to my problem. It was a vpn service that was putting an auto firewall on my connection when the program was even open, to stop me from using my ip. We're all good here! Very specific, but may help 1 or 2 people...

#3 boopme


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Posted 02 September 2017 - 05:38 PM

Thanks for posting the solution!
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