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taskplay/caches & liveadexchange

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#1 ksp001


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Posted 02 September 2017 - 08:39 AM

I get a message named RunDLL says there was a problem starting c:\users\username\Appdata\Local\Microsoft\Taskplay\caches.dat the specified module could not be found.

Also, everytime when I use internet explorer & chrome, most of hompages are redirected to www.liveadexchange.com. Then, it shows strange advertisements that seems really bad. I'm not sure if it is related to this virus, many of the games (for example OVERWATCH) don't work well anymore. They crash when I try to update them. I already tried so many programs to get rid of it but did not work. Please help me if you can. thx.

Edited by hamluis, 02 September 2017 - 09:27 AM.
Moved from MRL to Am I Infected - Hamluis.

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#2 Daniel_Boringcliffe


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Posted 02 September 2017 - 10:44 AM

Which AV do you use ? 


Try adwcleaner https://toolslib.net/downloads/finish/1/

And JRT https://www.bleepingcomputer.com/download/junkware-removal-tool/dl/293/

And Zemana https://www.zemana.com/en-US/ThankYou/Download?source=download&ProductID=2&IsFree=False&IsPortable=True


It is likely that one of the above mentioned tools will remove whatever crap you happen to have on your computer.

#3 boopme


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Posted 02 September 2017 - 05:47 PM

Hello, what is your browser

Its not unusual to receive such an error after using Malwarefix tools.

Do you know the name of the DLL, if so... it can be removed.

A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns search for the related entry and then delete it.
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