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BSOD right after startup


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#1 wjason777

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Posted 02 September 2017 - 08:01 AM

When the computer is turned on, right after bootup it takes me to Automatic repair, I choose to Reset this PC. I then get a error saying that There was a problem resting and no changes was made.

 

Every option I chose I get error 

 

Can someone please help.



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#2 bwv848

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Posted 02 September 2017 - 08:03 AM

Can you send us a picture of the BSOD?


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#3 wjason777

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Posted 02 September 2017 - 08:05 AM

I'm trying to get it to appear again, but windows isn't letting me load the computer like before, every option I chooses it says, THere was a Problem



#4 bwv848

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Posted 02 September 2017 - 08:09 AM

What's the make and model of this computer?


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#5 wjason777

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Posted 02 September 2017 - 08:12 AM

Its a Pc that I build about 1o years ago, I'm trying to remember the specs, its been so long, and now that I can't get into it that doesn't help either. But it does have Windows 10.



#6 bwv848

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Posted 02 September 2017 - 10:22 PM

Do you have all your files backed-up? Looking at the age of the system, this could be a hardware problem, so I suggest you run these bootable basic hardware diagnostics (to test the RAM and HDD):

 

http://www.carrona.org/memdiag.html

http://www.carrona.org/hddiag.html

 

If both the HDD and RAM tests pass, I suggest reinstalling Windows (provided you have your files backed up) from a bootable Windows 10 installation media: https://www.microsoft.com/en-us/software-download/windows10

 

Reinstalling Windows 10 is pretty easy, but here are some guides:

 

https://www.howtogeek.com/224342/how-to-clean-install-windows-10/

http://www.thewindowsclub.com/install-windows-10-from-usb

 

Once you reinstall Windows, we should have a better idea of what's going on. If the system runs fine, then most likely it was a software problem. If problems appear again, then it's probably a hardware problem, or a low-level/ drivercompatibility issue.


Edited by bwv848, 03 September 2017 - 11:18 PM.

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#7 wjason777

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Posted 03 September 2017 - 09:29 AM

the files are not backed up, anyway to back them up before re installing windows?



#8 wjason777

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Posted 03 September 2017 - 11:47 AM

Also when I try to reinstall windows im getting a message saying that it's not enough space on the drive to do a reinstall.

#9 bwv848

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Posted 03 September 2017 - 11:18 PM

Hi,

 

Can you run the two hardware diagnostics first?


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#10 wjason777

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Posted 04 September 2017 - 07:53 AM

I dont have a CD Buner and i cant get bios to boot from USB,i know i have booted from USB in the past. 



#11 wjason777

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Posted 10 September 2017 - 11:05 AM

what would be the best way to do this? since i cant get the bios to boot from usb?



#12 bwv848

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Posted 21 September 2017 - 07:09 AM

I can only suggest you get a friend to burn a CD. You need to run both of the hardware diagnostics, so we can hopefully rule out a hardware problem. There's NO POINT reinstalling Windows on a faulty system.

 

BTW, here are some guides regarding how to recover your files:

 

https://www.howtogeek.com/173067/how-to-recover-files-from-a-dead-computer/

http://www.makeuseof.com/tag/how-to-back-up-data-on-your-computer-that-wont-boot/


Edited by bwv848, 21 September 2017 - 07:13 AM.

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#13 wjason777

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Posted 21 September 2017 - 07:37 AM

ok but how to get the computer reconise USD drive when using it as a boot? In the BIOS it has the option from using the removable disk to startup



#14 bwv848

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Posted 24 September 2017 - 07:57 PM

Some older motherboards don't allow you to boot from a USB. Since your motherboard is over a decade old not being able to boot from a USB isn't surprising. If you have trouble improvising the guide to boot from a CD, here's another guide:

 

https://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/


Edited by bwv848, 24 September 2017 - 07:58 PM.

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#15 wjason777

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Posted 24 September 2017 - 08:28 PM

This is the motherboard I have.
EVGA 132-BL-E758-A1 X58 3SLI RT




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