So while on Deployment i droped my old laptop about 4 feet from the ground and ever since then it doesn't wanna work correctly for me the main goal is to just get my olf files off of it and on my new computer
So let me explain what it does, it will boot up and let me sign in. it is EXTREMELY slow
so once im in, i connect my external hard drive and try to copy files, it will copy files fine for about 5 seconds after 5 seconds or around then it drops to 0 files transferred per second and freezes then it goes and says (Not responding) on every window and the whole time the blue circle for my mouse is singing.
Sometimes it will catch up and it will start to respond again. so i try to transfer again. same thing happens
But 90% of the time the computer gets stuck on (Not Responding) and i have to shut it down with the button
all i want our my files that i saved mostly pictures and then im going to throw the laptop in trash
So question is when do you think is wrong with it? is this a hard drive failure or something?
it is a window 10
The exact model number isASUS Laptop Q550LF-BSI7T21 Intel Core i7 4th Gen 4500U (1.80 GHz)