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Win Xp Pro Will Not Start In Safe Mode... Reboots In Norm Mode


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8 replies to this topic

#1 mattdc

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Posted 16 September 2006 - 11:02 PM

Now here's a strange one... my computer will not reboot in safe mode. I turn on the computer, press F8, select Safe Mode (no networking), and the computer will reboot, give a message saying it was unable to successfully load windows, and ask me how I want to boot the system.

I have no problems loading windows normally.

Not sure if it will help any, but I'm also getting help in the HijackThis forum for some malware issues.

Any help would be greatly appreciated.


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#2 usasma

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Posted 17 September 2006 - 08:26 AM

Let's wait until the HJT Team is finished with your log. Many "bad guys" will try to disable Safe Mode because it'll prevent their bad stuff from loading.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 pcdummy

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Posted 17 September 2006 - 11:37 AM

I'm having the same problem. I'm trying to get rid of VirusBurst and I can't start in safe mode.

#4 Enthusiast

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Posted 17 September 2006 - 01:17 PM

I'm having the same problem. I'm trying to get rid of VirusBurst and I can't start in safe mode.


You should have started your own topic instead of piggybacking on this one but you need to post a HJT log just as Mattdc did.

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.



If you do not already have these freeware aps installed on your computer, you can get them at the following sites:



*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html



Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.



Read the pinned post in our “HijackThis” forum,

here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Carefully read and follow all directions explicitly.



Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum,

at this link.

http://www.bleepingcomputer.com/forums/posthjtlog.html

Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)



Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.

Some files when in the correct folder for them may be fine while in another may be malware hiding.




A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.



It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.

Please be patient as this team is manned by volunteers. They will help you in order received as soon as possible.



NOTE

Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).



The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having had 1 reply.

A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.



So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.



After you post your log, please do not make any changes to your computer. Discontinue trying to delete anything with any program as changes will make your HJT log obsolete and waste valuable time spent by our HJT experts analyzing the log made innacurate by changes and therefore their plan formulated to address the problems will also be obsolete.



If after 5 days you still have gotten no response, then post a re-request and a link to your HJT log HERE.

http://www.bleepingcomputer.com/forums/topic14717.html



Make sure you post your HJT log in the HJT forum, not here, because if you post it here in this forum the response from our HJT Team will be delayed because the post will have to be moved before they see it and it will fall in line behind many others posted that same day.

#5 pcdummy

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Posted 17 September 2006 - 01:56 PM

Ok. Sorry. This is my first time using this site. I'm Clueless. However, I can not run anything in safe mode. That is one of the problems. Everytime I try to start in safe mode the computer reboots over and over again.

#6 Herk

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Posted 17 September 2006 - 03:29 PM

This problem is often caused by an older version of Nero's InCD, which is a program that allows drag-and-dropping of files into a burnable folder. Sometimes, the cure is to download a newer version of InCD from the Nero site and see if it cured your problem. If you have Nero and InCD, you can check your version to see if it is the newest, which is 4.3.23.2.

#7 fleamailman

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Posted 17 September 2006 - 04:10 PM

curious,

run command
press: winkey + r button
type: msconfig
press: enter
mouse to boot.ini
click the restart in safe mode box

Does the above get you into safemode?
everyday is a gift

#8 pcdummy

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Posted 19 September 2006 - 08:02 AM

I tried what you recommended Fleamailman. It didn't work. Now my computer is in a never ending loop of attempting to boot up. When I press F8 to try any other options it brings up the windows screen and then reboots. :thumbsup: I don't know what to do. I can not access my computer at all. I am typing this from a work PC. I have a Sony Vaio that does not have any Windows Boot disks. There is a Sony Recovery disk but that wants to wipe out my entire C: Drive to factory Settings!! I can't do this becuase there is info on the system that hasn't been backed up. (Other Users in my family). Please help.

#9 Enthusiast

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Posted 19 September 2006 - 10:24 AM

You may have to remove the hard drive and connect it as a slave to another computer (using an adapter) to get the data off and then reinstall it and use Sony's Restore disk.




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