I have a Dell M4800 laptop that has been running Windows 7 with an internal Samsung SSD 850 EVO drive. I work between my office and home and use an external USB hard drive enclosure that also has a Samsung SSD 850 EVO that contains client data to use with my home computer as well (Window 7). This situation has worked flawlessly for over a year and allows me to leave my laptop at work.I recently decided to upgrade to Windows 10 and did a fresh install on my M4800 laptop.
I performed a Windows update and went to Dell.com to get the latest drivers. When I plug in or boot with the external hard drive, the computer slows down and the drive is dropped within a few minutes with the error “USB device not recognized”. Once in awhile the system stays stable long enough for me to briefly view the external drive in Device Manager and it is displayed as: Samsung SSD 850 EVO 500G SCSI Disk Device which is strange because on my Windows 7 computer it is: Samsung SSD 850 EVO 500G USB Device. Why is Windows 10 is reading the external USB drive as SCSI?
I am on day 7 and have tried just about everything to resolve the issue - updating drivers, disabling power off to external USB devices, etc. The external USB enclosure is an Orico and is plug and play. I had considered purchasing another enclosure that requires a driver to “force” Windows 10 to see it but there has to be a workaround since I use the drive on multiple systems without any problems. Any help would be appreciated, thanks!