Mod Edit: Split from https://www.bleepingcomputer.com/forums/t/645491/windows-xp-computer-wont-connect-to-internet-only-msn - Hamluis.
In response to iMacg3
how can the person go to Support.microsoft.com if the only site they can access is msn.com?
Trust me I am in the same situation and tried this. Microsoft.com will not come up (and is NOT the same as msn.com).
Edited by hamluis, 30 August 2017 - 10:08 AM.