I've got a boot problem with my Dell Inspiron 7559 laptop.
I sent it to Dell for a replacement of the ethernet card. I kept the hard drive for obvious reasons. Once I got it back, I re-installed the hard drive and booted up. Unfortunately, I got hard drive not found/not recognized errors (I forget the exact wordings).
I ran Dell diagnostics which reported all components (including cables and hard drive) were fine!. I next ran hard drive test software on the drive in an external dock. Three (Macrorit, EaseUS Partition Master and Western Digital Drive Tester all give the drive a clean bill of health. Three others, however, all HD Sentinel, HDD Scan and Crystal Disk Info all report various degrees of ill-health. Screen shots of the results of these six tests are attached in a PDF file.
I naturally didn't have a drive backup. I have a lot of software I can't re-install easily or probably at all, so I don't want to do a Windows re-install. I was able to do Macrium and Realtek Drive Image XML image copies of the drive when I had the drive in an external dock. I had no trouble reading and navigating the drive. So I assume that if there is a problem with the drive it is in the bios/boot settings/Windows boot or that physical section of the drive when these settings are etc. are located.
I've posted my problem on the Bleeping Computer Windows Crashes BSOD and Hangs Forum. One response suggested I post here and ask for assistance in manually checking and fixing bios/boot files and corrupt Windows 10 operating systems.
If anyone has any suggestions of how I should proceed here and any software I should try, I would be very grateful indeed.
My circumstances right now are:
- The drive will not boot at all in the Dell laptop. It is not recognized during boot. However, Dell diagnostics clearly sees it and it is recognized and identified as a Seagate Sata Drive in Bios.
- I have tried all suggested solutions relating to bios settings t can find from Googling the problem.
- I can easily read and navigate through the drive with Windows explorer when I have the drive in an external dock.
- I have disk image files of the drive after it failed to boot
- I don't have another internal 2.5 drive that I load the disk image files to so as to see if the laptop would boot off another drive.
- Hard drive testing software gives ambiguous answers as to the health of the drive.
My thanks in advance for any suggestions or advice anyone might be able to give me.