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#1 astronautchick


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Posted 27 August 2017 - 12:24 PM

I cannot install the Windows apps for Facebook Messenger and Instagram. 

It keeps saying:


 "See system requirements, this app needs hardware your device does not have."




That is a picture of what it is saying. 


I tried searching for DirectX9 and cannot find it for Windows 10. It keeps telling me that it comes 

already with Windows 10.  I used the Windows key + R then "dxdiag", here are the results: 




How do I fix this, any help would be greatly appreciated! 


Thank you much! 



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#2 dc3


    Bleeping Treehugger

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Posted 27 August 2017 - 01:00 PM

Press the Windows key and the R key together.


When the Run box opens type in dxdiag, then click/tap on OK.


This will show you which version of DirectX you have installed.


Please post the version in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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