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DirectX9


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#1 astronautchick

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Posted 27 August 2017 - 12:24 PM

I cannot install the Windows apps for Facebook Messenger and Instagram. 

It keeps saying:

 

 "See system requirements, this app needs hardware your device does not have."

 

https://www.dropbox.com/s/ucs4hsfj84ygnhk/IG_WindowsApp1.PNG?dl=0

 

That is a picture of what it is saying. 

 

I tried searching for DirectX9 and cannot find it for Windows 10. It keeps telling me that it comes 

already with Windows 10.  I used the Windows key + R then "dxdiag", here are the results: 

 

https://www.dropbox.com/s/t3oo9jywbp35wgi/DxDiag.txt?dl=0

 

How do I fix this, any help would be greatly appreciated! 

 

Thank you much! 

IG_WindowsApp1.PNG?dl=0

IG_WindowsApp1.PNG?dl=0



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#2 dc3

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Posted 27 August 2017 - 01:00 PM

Press the Windows key and the R key together.

 

When the Run box opens type in dxdiag, then click/tap on OK.

 

This will show you which version of DirectX you have installed.

 

Please post the version in your topic.


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